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Customer reviews

Rating 4.1 out of 5 stars with 2733 reviews

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    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,733 reviews
  • Rated 5 out of 5 stars

    Nest cams

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products. Only buy nest google cameras. I have never had any issues with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cams!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery Backup Gig-speed internet + Hardwired Google cams + Nest Aware Plus = a fantastic CCTV(like) solution w/ great video analytics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my camera! Its convenient and picks up well with great visibility.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband. And it was a great choice My husband also really liked it

    I would recommend this to a friend
  • Cons mentioned:
    App compatibility

    Rated 1 out of 5 stars

    Warning: doesn't work well with old Nest Cameras

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just talked with Google Nest support and this 'Nest' camera does NOT work with the Nest app, only the Google home app. WORSE is that the old Nest cameras don't fully work in the Google home app (no video history). So the answer from support is using two separate apps to get alerts and video history. That is crazy. So don't buy unless you don't own any Nest products currently. And even then--the Google Home app is pretty bad/not easy to use. They should remove the name 'Nest' from the product and give warnings about this.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Dudeman, we appreciate your feedback and thanks for sharing your insights about the Nest Cam (Battery). We understand how inconvenient it is to have two separate apps to control and manage your cameras.

      The new Nest cameras and doorbells are exclusive to the Home app, but you can view your old Nest Cams in the Home app alongside the new Nest Doorbell and Nest Cams. If you set up your camera or doorbell in the Home app, you can use the Home app to change its settings, and if you first set up your camera or doorbell in the Nest app, most of its settings will be in the Nest app, but you can also change some settings in the Home app. Camera settings that appear in both the Home app and Nest app (for example, turning the camera on or off) will look different. However, changing one of these settings in one app will be reflected in the other app.

      Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place. In the meantime, if you have any concerns around the performance and features of the Nest Cam (Battery), let us know here and we’d be happy to help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Good cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves the purpose I have been looking for in cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are super easy to set up and mount quickly via magnets or the included hardware. The battery lasts for a long time and we only have to charge ours once a month or longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Outstanding performance. Has battery in it in case of power outage that can be hard wired aswell

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Nest app doesnt work on google tv!? What a joke

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt work with google tv. Had to buy a separate chromecast for it to work. Google messed up the nest login so it doesn't work properly with google tv nest app.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, MarcyA. Thanks for sharing your feedback on Nest Cam (battery), and we’re sorry to hear of your difficulty setting it up to work with your Google TV. We’ll share this with the right team for future improvements. Meanwhile, we recommend having the same member pair the camera and Chromecast as a workaround. For further assistance, visit us at the following link and we’ll do our best to help improve your experience: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great cameras for inside and outdoors!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture with wireless capabilities. Works great inside and out!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the investment

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We regret investing in the Google ecosystem. The products are a dead end with almost incremental improvement or updates from Google. Functionality is limited to a few convenient use cases but lacks many key features with no options for expansion or to use the cameras outside of googles system. Very difficult to review or export footage and due to cloud aspect video is seldom available in real time when it can be important. I definitely would not depend on this stuff for security. We will be installing a real camera system

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, JMT711. We appreciate your feedback. It's unfortunate to know that your experience with the Nest Cam (battery) has been less than ideal. We're sorry for any frustration or inconvenience it caused. Regarding the difficulty in reviewing and exporting footage, this has been noted. We're committed to addressing your concern though it's disheartening to hear that you're moving away from the Google Nest ecosystem, we respect your decision and appreciate your feedback. If you change your mind in the future and need help with your Google devices, we recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Best security camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these after buying the Google doorbell camera. Because I had already setup the doorbell via Google app, adding these were simple. I also bought the extra long outdoor cables. No fault alerts after using for 6 months. No charging needed. working even during power outage.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Booting up of each camera takes a significant amount of time including a software update. In addition, one of the three cameras wouldn't boot up after numerous tries on multiple networks. I brought back to Best Buy and was told I couldn't exchange for a single camera and instead needed to go take down the other two and return all three. . . and then start over again. Very frustrating

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, DanielB. We’re sorry you had trouble setting up the Nest Cam (Battery). If the device won’t connect to the Google Home app, press the button on the back of your camera once and wait for it to restart. As a last resort, hold the button down and it will reset to factory defaults. If you need an extra hand, don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 5 out of 5 stars

    Love, love, love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these cameras! We have them in the house to watch the Nanny with our baby and love it! We can see clearly, the motion sensors are on point and the app is easy to use. You will love it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and Customer Service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product with great functionality. I especially like the portability. Best Buy had wonderful customer service who found the l product quickly. Kind and attentive service. Had product in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First google security cam

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since buying camera im pretty impressed how simple it was to install. Not much to it drill 2 holes attach mount and camera hooks via magnet ! Battery life varies based upon settings so adjust as needed. Everything seems great and intergration with google app is great. Definately will purchase 2 more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one out there

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the old gen. I like that these are wireless and you can wire it for continuous recording. Pretty crazy that Ring doesn’t have continuous recording, that’s why I go with Nest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera easy setup. Had an appointment for 7 :30 -1 got a call at 3pm running late, had big job had no time to call. Told rep your service sucks said he was reporting me to his supervisor because I said he sucks . Told him to late for service had plans. Waisted 8hrs of my day no apologies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect pet cam!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an indoor camera to check on my dog whenever I am away from home. This is absolutely perfect. Long lasting battery, easy to access, and i caught it on sale. It’s a win!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Camera!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the camera with the google home app is very easy! The resolution is great during the day and also in night mode.

    I would recommend this to a friend
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