Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 11884775
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Pros mentioned:Ease of useCons mentioned:Battery life
Good camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and quick to use, battery lasts pretty long enough does take long to charge them to full battery though, recommend a extender
I would recommend this to a friend nest cam
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great camara for home. I also love the back up battery
I would recommend this to a friend- Pros mentioned:Camera quality, Ease of use
Great outdoor Cameras.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Clear videos and Voice control works geat. Outside Camera. I also bought the theft shield. I gave the, Ease of use," 3 stars. Because customer service was no help at all after I needed to reset.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Williams, thanks for posting a review about Nest Cam (Battery). We’re sorry to hear that our support fell short in providing the help you needed.
Your feedback is important to us, and we’d like to help you the best way possible. For future reference, here’s the link on how to reset your Nest cameras: https://support.google.com/googlenest/answer/9252162. If you need further assistance, feel free to contact our support team. We’re hoping that you’ll give us another chance to improve your experience here: https://support.google.com/googlenesthelp
- Pros mentioned:Camera qualityCons mentioned:Battery life
Easy to Install, Drains Battery Quickly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 3 of these cameras to use outside my house. Overall the quality of the video is great, but the Google Home app takes too long to load and view. Also the camera on my front door drains rapidly so I will have to hardwire the camera.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Rich, thanks for choosing our Google Nest products, and we're glad to hear that you found Nest Cam (Battery) great. We do apologize for the long loading time of the Google Home app, and for the battery drain issues you are experiencing.
The long loading time using the Google Home app for your Nest Cam (Battery) may be caused by a possible congestion of your network. We recommend removing some of your connected devices to free up some bandwidth space, and checking to see if you will still experience the same long loading times when streaming the video feed from your Nest camera. Once you verify congestion, we recommend contacting your Internet service provider to check your connection and upgrade your bandwidth if needed.
Hardwiring your Nest Cam (Battery) is a great idea to avoid battery drain issues. However, it's important to check the frequency of events (per day) that you get with your Nest Cam (Battery). Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
Typical: About 3 months battery life (about 9 - 12 recorded events per day)
Quiet: About 7 months battery life (about 2 - 4 recorded events per day)
If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and examine what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
It’s worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality. It’s worth buying. Easy installation
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Compatibility
Not for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are nice cameras, but, I had issues with the Google app and my iPhone. The Google app and iPhone don’t seem to be compatible. I returned the cameras for a different brand. If you own an android these cameras might work well. Overall the cameras are nice.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi maguirre, thanks for posting a review. We’re sorry to learn that you’re having issues with your Nest Cam (battery) using your iPhone.
Nest Cam (battery) and Google Home app are compatible with iPhone. We value your feedback, and we’d like to hear more about what happened so we can help and address the issues you’re experiencing. You may contact our support team anytime through this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Ease of use
Clear and crisp!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and integrate into entire system, crystal clear images, audio is crisp. Amazing how clearly you can hear the neighbors talking crap about something from across the street.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Google Cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of cameras. Very good picture and easy set up. Would buy more to get some more coverage.
I would recommend this to a friend - Pros mentioned:Camera quality
Very good video camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already have a Nest IQ Outdoor camera which uses the Nest app. This camera requires the Google Home app. I know people are not happy with the Google Home app, but I will say everything is there that you get with the Nest app, it's just laid out differently. The new camera actually notifies us faster than the IQ Outdoor camera. Its so fast that if you click on the notification right when you get it the event video hasn't finished processing yet. I have my camera on a power source because I want the 24/7 video storage along with the events. Google offers the best price point for this feature at $12 per month for unlimited devices. All other solutions I looked at cost you $20 or more per month. Video quality between both of my camera's are the same which is very good day and night. I'm very happy with my purchase.
I would recommend this to a friend - Pros mentioned:InstallationCons mentioned:App compatibility
Terrible, horrible, no good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like it, Goes out of focus, terrible night vision, horrible app, won’t work unless surface is magnetic, set up easy and easy charging overall it sucks
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, JP01. We appreciate your feedback and we’re sorry to hear that your experience with the Nest cam (battery) is below your satisfaction. We suggest using the included wall mount for surfaces like walls. Simply attach the wall plate with the included screws, then secure the magnetic plate onto the backplate. Both of these mounting options let you power your camera with any power accessory like the weatherproof cables, or run it on battery power.
Also, we recommend having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view. Also, adjusting the camera settings like video quality, wake-up sensitivity, length of video clips, time between recorded events, and using activity zones to monitor specific areas, can help improve your experience. And for the night vision, try to angle your camera away from bright lights, or to install the camera in a shady spot. You should also make sure that any nearby surfaces or objects (like a wall) are out of view, since the camera’s infrared light can reflect off a surface. Other tips on how to improve the night vision feature can be found here:: https://support.google.com/googlenest/answer/9259738
If more help is needed, feel free to let us know by visiting us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Good but could be better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is pretty good. It has quality video and audio. Battery life is ok. Definitely invest in the powercord so you don't have worry about charging the camera. I wish it had continuous recording. It doesn't record when I am viewing live video. Hopefully google updates this soon.
I would recommend this to a friend - Pros mentioned:Camera quality
William
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best camera anyone can ask for.My family feels safe that we can monitor what goes on in our home.I love the picture quality in this camera because you can actually see the face of the person.I also love the storage since what you pay for is for all the Google camera in your home
I would recommend this to a friend - Pros mentioned:Camera quality
Google Is Great!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love Google cameras. It's easy to install and the charge lasts a really long time. Besides the app, I can even monitor and watch the cameras through a browser online wherever I am with an internet connection! This is fantastic. I installed it myself, so it is battery powered and I need to occasionally charge it. I plan on buying more cameras and having them professionally installed so that they are wired and don't need to be brought in for charging.
I would recommend this to a friend - Pros mentioned:Camera quality, Night vision
Best security cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't sure how these would work without a light source, but the night vision is really good. You can even see faces. We compared security cams and this one looked like the best. We're glad we chose this one. App is user friendly, too.
I would recommend this to a friend - Pros mentioned:Camera quality
New Google Camera's are obnoxiously huge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good clear picture but Google has ruined the great old Dropcam application that they bought out to start their Google Next Camera sales. The old access was much easier to view and use. And Google made the $350 Dropcam obsolete, forcing me to buy bigger ugly white Google Nest cameras. The new cameras are huge and anything but discrete. I painted mine dark brown to blend in with my home which voids the warranty according to Google. Why are these only available in a bright white?
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there. thanks for your feedback about your experience with your Nest cam battery. We hear you on the color and size, and we're taking your input into account for future development. If you have some additional comments, feel free to share them through our feedback form: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
- Pros mentioned:Camera qualityCons mentioned:Battery life
Battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.video is good quality but it needs to be recharged far more often than I thought. Having to get a ladder out every two weeks is not what I bargained for.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, JamesB. Thanks for posting a review about the Nest Cam (battery). We’re sorry to hear that your experience is less than ideal. We understand that having to climb up a ladder to charge the camera every two weeks can be an inconvenience for you.
We suggest adjusting the camera settings like the video quality, length of video clips, time between recorded events, or to use activity zones to monitor specific areas that can extend the battery life of your camera. Check this link for more tips: https://support.google.com/googlenest/answer/10901611
You might want to consider connecting your camera to a power outlet with the included power adapter for continuous power and to keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use, and we suggest using a compatible weatherproof cable (sold separately).
We can help you check for other reasons why the camera is behaving differently. Please contact us anytime for assistance here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera qualityCons mentioned:Battery life
Google outdoor Cam
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent camera, the quality of video is HD 1080p, but batteries life sucks, it does not last as google claim so I have to use it wired and I wish google would incorporate the nest app feature with a software update because it’s so much better.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi TechRev, thanks for posting your feedback. We’re sorry to hear that you’re having issues with the battery life of your Nest Can (battery).
Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
- Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
- Typical - About 3 months battery life (about 9 - 12 recorded events per day)
- Quiet - About 7 months battery life (about 2 - 4 recorded events per day)
If you're willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn't related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Ease of use
Good quality cameras
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear, recognized objects, easy to use. Installation can be kind of a pain when switching WiFi though
I would recommend this to a friend - Pros mentioned:Camera quality, Night vision
Easy setup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras have a very clear view and long range Night vision is very clear. Easy to set up Batteries last a long time
I would recommend this to a friend - Pros mentioned:Camera quality
high quality cams
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, high quality cameras. Two way sound communication is great!
I would recommend this to a friend
