The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,733 reviews
Cons mentioned:
Motion detection
Rated 2 out of 5 stars
Go with ring
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Over priced for what you get.
Not consistent on picking up movement.
Hello there, Paul. We’re sorry to hear you're having some trouble with your Nest Cam (battery) detecting and recording events as expected. What your camera picks up depends on your chosen settings. You can customize which events are detected and recorded (people, movement, packages, etc.). Using activity zones to focus on specific areas can also improve things. If you're still having issues, reach out to us anytime and we’d be happy to help you, here: https://support.google.com/googlenest/gethelp
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Definitely recommend
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These camera are great. Very easy to install and set up. Always working when I need them to be
This reviewer received promo considerations or sweepstakes entry for writing a review.
easy to set up, works with google home ecosystem. those wore the two most important things for me. definitely needs to be installed high enough but not so high that you can never get to it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Two for these cameras came in both not working.
I have two already and hook up and work fine. So I know it’s not me. The return process was easy . Now just waiting for my money back.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Cam pack for my front/backyard. Easy to install, and the battery is a little bit weak in the cold temperature. But you can always connect the wire to charge it 24/7.
Hi Dannyr00, it's great to hear that you had an easy time installing Nest Cam (Battery). The batteries for your Nest camera will optimally charge within these recommended temperature limits: 32°F to 104°F (0°C - 40°C)
If you encounter any battery charging issue within the specified charging temperatures, please consider contacting our support team for further guidance and help using this link: https://support.google.com/googlenest/gethelp
Pros mentioned:
Overall performance
Rated 2 out of 5 stars
Best Buy Naples has been AWFUL in getting back to
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the product but am BEYOND DISAPPOINTED that I bought a full years worth of INSTALLS and they did NOT INSTALL properly add I have been totally ignored for over a week. I don’t want to hear anything bout BUSY AT THE HOLIDAYS or similar. Absolutely inexcusable how Ramon has totally ignored me. If he is out sick, on vacation or whatever SOMEONE needed to get back to me. Ignored and totally dissatisfied with BB in Naples. I am beyond loyal and have been treated very well in OH but like SHI^^&** by Naples. And I arranged for install back in NOVEMBER so plenty of time to make it right….
Hi Dtraci17, we're glad to hear that you love Nest Cam (Battery). It's unfortunate that it wasn't installed properly.
If you want someone to install your Nest products for you, we only recommend contacting Nest Pro certified technicians from our official service partners like OnTech Smart Services to book an installation appointment. To learn more, check out this help article: https://support.google.com/googlenest/answer/9850152
This reviewer received promo considerations or sweepstakes entry for writing a review.
Waited for these to be available due to the improvements to the previous generation and am disappointed. They are indoor, but do not have an "indoor" mount included, thats a $40+ extra and they dont sit level and the base isnt flat. They come with 1 charging cable, which makes no sense, battery or not as I would prefer to leave them plugged in. If you want them weather resistant, that also requires a different cable. For the price, I expected way more and will be returning them for a set of Arlo cameras.
Hi Brian, thanks for taking the time to share your feedback about Nest Cam (Battery). We’re sorry for falling short of your expectations, and that your experience with the product is less than ideal. We value your feedback as it helps us understand our customers' needs and preferences better to improve our products and services. We understand your decision to replace them, but if you'll decide to give it another shot in the future, we’d be more than happy to help you with any questions or concerns that you might need: https://support.google.com/googlenest/gethelp
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Mount Anywhere!
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent camera. Love the ability to mount anywhere. Battery life could be better but is still pretty solid.