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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 971 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 971 reviews
  • Rated 5 out of 5 stars

    The big white doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty big device, let's get that out of the way up front. If you don't have a lot of space to mount it, then you might have some issues. Google made the instructions extremely simple to understand and follow. The images and audio are both clear. You need to download the Google Home app, but it's easy enough. I certainly recommend it. My only issue is that there's a street light across the street and it's right in line with the camera, so it won't switch to night vision, I have to do it manually if I remember.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Justin. Thanks for giving us feedback about the Nest Doorbell (wired, 2nd gen). We appreciate you for pointing out your concerns about its size, and we’re sorry to hear your experience with the Night vision feature.

      Bright lights can delay or prevent the camera from switching to Night Vision. We suggest installing the wedge to angle your doorbell away from bright lights, or to install the doorbell in a shady spot. You should also make sure that any nearby surfaces or objects (like a wall) are out of view, since the doorbell’s infrared light can reflect off a surface near your camera.

      Let us know if more help is needed, you can visit us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    blink camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very clear picture and easy to install will recommend to friends and family anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing door bell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google has finally got it right. I owned the older version and it stopped working after 2 years. The new bell is easy to install and open while older version I struggled to detach. The camera has clarity. Easly syncs with other nest products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works great! Just wished that it would’ve worked with the same app as the 1st generation camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Doorbell

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell camera. Upgraded from older Nest doorbell and love the updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer for andriod users and GOOGLE Home users

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no brainer if you have an android phone. great camera and many recording options. works perfect with Google Home.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great smart home addition!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great! Crystal clear, notifies me when anyone passes or comes up to the door properly. And it gives me pease of mind when I'm at work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Smart door bell works like a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd have to say, this has to be the easiest smart door bell i have installed. It works out of the box and is much better than my previous smart doorbell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Installation was simple. Had to upgrade transformer due to inadequate power but once I located it, the switch out was quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Check your voltage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was unaware of the voltage requirements so had to buy a more powerful transformer but even witg that installation was fairly straiforward. Instruction were a little confysing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for about 2 weeks and I love it. No problems at all. Had Best Buy install it for me and TotalTeck did a perfect job. I can even see my front door overseas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Francisco

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to install it, nice product presentation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I purchased this instead of ring because we already have the nest thermostats and wanted to keep it all connected. Great video and sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast and responsive, easy to install. My first doorbell camera but I will buy the same brand again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does exactly what it is supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    significant improvement in sound and video quality over the original Nest (1st gen)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera. The trial offers all options but after couple weeks you’d have to pay for all the alerts and notifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to install even on uneven siding. Very helpful with people stopping by while we are at work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clear picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture, but compared to first generation Nest doorbell, this does not have the wider view of the first generation.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there 2yen, thanks for sharing your insights on Nest Doorbell (Wired, 2nd Gen). It's great to hear that you like the video quality. However, we're sorry to hear that the viewing angles didn't meet your expectations. We value your insights and we'll certainly pass along this information to our product team since we're always on the lookout for ways that can help us keep improving our products and services. If you have other support needs with your Nest Doorbell (Wired, 2nd Gen) that you would like us to address, please feel free to reach out our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good haven't had any trouble with it. App needs to be updated witj better features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice upgrade from the Nest Hello

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from the previous Nest Hello. Looks better, the Nest Hello was starting to peel from the sun. I feel that the notifications come in quicker also.

    No, I would not recommend this to a friend
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