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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 669 Showing 13,361-13,380 of 16,026 reviews
  • Rated 5 out of 5 stars

    Cool tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this for efficient heating and cooling of our house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has already saved us more than it cost. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I would buy a smart thermostat but this Nest product is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, home/away isssues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product learns your behaviors well. Took a few days to remember my patterns. Only issue is that it does not recognize when I leave, but recognizes when I return home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Nest Thermostat. It makes regulating the temperature in our house much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install ... Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Learning Thermostat 3rd Gen ... was easy to install. Great instructions and easy to operate. Very useful for energy conservation and is amazing in how it learns your life patterns so it can conserve energy. Well worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best programmable thermostat I have ever bought. I now own 3 of them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty simple to setup in app. Installation could be confusing if you aren’t familiar with your heating/ac unit and wires.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this device. We had a handyman install it. Our only issue is the lack of programming documentation. We went to YouTube to find out how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Love that I can control from my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to monitor your home from a far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thermostat for my smart home. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat gives you the flexibility to control your homes temp even when being out of state. Have a timer set to turn ac/heat off when I leave for work. And turn on an hour before getting home just to have the house ready for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saves energy electricity. has a memory of your usage. can use from your cell phone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house is sooo hot!! I will save some money but I will have sweat for it. I am returning. Doesn't want to cool. No matter the setting and contacting Geek squad it returns to 75 plus degrees. This is my second unit and I am returning it as well. I will go for non learning. Otherwise it looks good .

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi MD2020, thanks for letting us know of your experience with the Nest Learning Thermostat and we’re sorry for the inconvenience this issue has caused you. We understand that you’re decided to return your thermostat, but if you’d like to consider trying it again, the information below might be helpful for you:

      Thermostat changes its temperature automatically due to some factors like, schedule, learned habits (auto schedule), and Home/Away Assist which makes your thermostat go to ECO mode. You have an option to use it as a traditional programmable thermostat. You can manually set the temperature and create your schedules for the thermostat to follow. Here’s how:
      With the Nest app:
      - Open the Nest app and select your Nest thermostat.
      - Select Settings and then Auto-Schedule.
      - Tap the switch to turn it off.

      On your thermostat:
      - Press the display and choose Settings.
      - Select Nest Sense.
      - Select Auto-Schedule, and then Off.

      We also suggest turning off your Home/Assist, and clearing the existing schedules by selecting Settings, then Reset, then Schedule and Reset again. If you’re willing, we can work together to find out what went wrong and we suggest contacting us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    My home is now my NEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the ability to set temperature, turn on/turn off thermostat by voice via Google Mini is handy. Add to that fact that I can set my thermostat via phone app, so when I get home it’s comfortable, well, my home is now my NEST!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eases the heating bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product helps my family manage to keep our heating cost low. I like the fact that it can adjust so that when we are away it turns off the heating system. We can change the temperature before we come home so the house will be comfortable before we get there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Excited About This Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expect to see huge energy savings by using this thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this product helps us manage and save money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of my best investments I had made.

    I would recommend this to a friend
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