Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 686 Showing 13,701-13,720 of 16,026 reviews
  • Rated 5 out of 5 stars

    Nest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my I have 2 nest thermostats great smart phone controls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe if you had a whole slew of voice activated devices it would be worth the money. But for me, it's a thermostat. Nothing more than that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quick hook up, and we were set to go! We can now keep track of our household temp while we are on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and actually saves money on electricity bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Readily available at the Bellevue, WA store at time of purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great savings

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the hvac system. Auto scheduling enables power saving

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for an update.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great very updated and looks great in your home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Easy Installation; Nightmare Set-up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these, one for each floor. I set each one up in 15 minutes, and I have spent hours trying to get it them to work. They lose battery charge in about 3 hours; they turn the AC on and off every few minutes without cooling the house. The message says it'll take 2+ hours to cool the house. I've read everything on the issues, and the solutions are not simple, and according to reviews you can sit on hold with their customer service forever. I checked prior to purchasing that they would work with my AC. Not so. I am beyond livid, as now I have to call an electrician, and it is 104' tomorrow.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear you're experiencing these issues after installing two Nest Learning Thermostats in your home. From what you're describing it sounds like you may need to have common wires installed to prevent the behavior you're seeing. In most cases, Nest thermostats can charge their built-in battery using your system’s heating and cooling wires. But in a small number of situations you may need to connect a common or C wire to deliver enough consistent power to your thermostat.

      You can learn more about this in the following articles:

      https://nest.com/support/article/When-Nest-needs-a-common-C-wire

      https://nest.com/support/article/Troubleshooting-strange-heating-and-cooling-behaviors

      For further assistance please reach out to our support team so that we can help.

      nest.com/help Nest

  • Rated 5 out of 5 stars

    Nest is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, simple interface, great functionality with mobile app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Addition to the Smart Home Experience

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has worked phenomenally. However, it's not perfect. I believe the self learning definitely has room to improve. For instance, if you start turning down the AC at night for a few nights but suddenly stop doing it, it will continue that learned behavior even after many nights of readjusting it over and over again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps house cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves money on electricity by being able to program it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the nest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that i can schedule it easily from my phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but tricky.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but was challenging to get working, required assistance.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BobbyDigital, we appreciate you for sharing your feedback on your Nest Learning Thermostat and we're sorry to learn that you're experiencing some difficulties with the initial setup. We'd like to know more details about your set up and the challenges you experienced so we can help improve how you use your Nest Learning Thermostat. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great product & on sale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On sale & great product- could not pass it up! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my smart home and this thermostat is part of that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energy bill reducer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, got the rebate as well from energy firm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but takes a little time to learn how to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but takes a little time to learn how to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so simple to set up. Had it installed by heater guy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, simple user interface and intuitive controls.

    I would recommend this to a friend
Sponsored