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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 693 Showing 13,841-13,860 of 16,026 reviews
  • Rated 4 out of 5 stars

    Love remote access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my old thermostat was hard to program. I love being able to access it from my phone even when I am home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, if you set your own schedule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostats are fantastic. I have a lot of Nest products in my home (including the cameras) and have been very satisfied. The ability to remotely connect and monitor usage and change the temperature is great. The integrations with Google Home and IFTTT are icing on the cake. I give it 4 instead of 5 stars for two reasons: 1) The learning part of this "learning" thermostat is next to useless. Several of my friends also have this thermostat and everyone has complained about how poorly it learns schedules for your comfort. You'll need to go into the app and set your own temperature schedules. 2) The thermostat requires more power to run than some setups will provide -- even setups where the thermostat is otherwise perfectly functional. Some HVAC units only power while the unit is running, which means the Nest will first shut off WiFi and then eventually go to sleep. I understand the need for constant power, but my annoyance is that the solution is not found anywhere in the Nest support documentation. I ended up finding a thread on a 3rd-party site where someone explained connecting the Common wire to supply proper power. Why couldn't Nest explain that?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install on the wall, then let the Nest do it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an IT guy, not a mechanical guy, and this was still dead simple to install. Lined up the colors and that was it. Runs well, works great with my current home automation and plays perfectly with my Google Home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat to control the temperature.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Can control the thermostat remotely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement from a programmable thermostat. I can turn the air down on my way home so the house is cool when I get in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is so easy to use and simple to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    E learning

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I have, this one is a bit slower in learning a temperature range.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue with the auto away is coming home to a hot house. Have to get used to using the app to turn it back on when on way back home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat for saving energy when you're not home or if you just want to track how you use air/heat. I love it for being able to change it from your phone in case you forget to turn it down when leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can control this thing from the app, from anywhere. It has a lock out feature that prevents people from turning it up or down to high or to low and of course has the learning ability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good . i want to recommend my friend to buy it asa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good . i want to recommend my friend to buy it asap

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Google ruined the nest app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially setup with a nest account , then notified I had to sign with Google. After using the nest for 3 months, it asked for a nest password which didn’t work , but told me to migrate to google. Signed in to google, however that didn’t work and I cannot control the thermostat with the app

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for sharing your experience with us. We're sorry to hear about the difficult experience you had migrating your Nest account to a Google account.

      A Google account provides you a lot of benefits, including access to Google security and cloud platform. That's we'd like to help you with the account issue you are experiencing. Please feel free to contact our support team via the Google Nest help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super product thanks !!!!!!!!!!!1!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to control it from my smart phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works okish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok, wish display can be customized to show room temperature than set temperature

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Attractive and has great features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and has many unique features for a thermostat. Fun talking to google to set the temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat I recommend this to anybody you can operate it from your phone when you're not at home it's smart and let you know when you're saving energy is just an all-around great product I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our Nest. It's so nice to be able to do the programming with our phones, and we love all the options. We also appreciate the information we received from the Best Buy employees we spoke with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat for the busy person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nest thermostat! So useful that it “learns” what I want my temperature to be set at, in addition giving me the ability to change it from anyone away from my home as well. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. I am already seeing the savings on my power bill. Easy to setup/install. I was able to get a $100 rebate through my local gas company. After the rebate I only paid $100! Recommend to everyone.

    I would recommend this to a friend
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