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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 699 Showing 13,961-13,980 of 16,026 reviews
  • Rated 3 out of 5 stars

    Great product. Be careful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't always communicate with proprietary HVAC systems like certain Honeywell models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device--beautiful matte black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy to have added this device to my smart home environment. Setup is so easy, up and running in minutes. Looks great on the wall, so glad I waited for the matte black model to come out!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this learning thermostat but unfortunately the 3rd generation has some problems. Works great for about a month but then it looses the internet conection and will not get it back. Almost like it has a defective wifi chip. Nest tech support was very good to work with and in isolating the problem. They are sending me a new one in 2 days. An updated one I hope.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great experience and happy to use Quality is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience and happy to use Quality is good ..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great system. Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm only semi handy and this was an amazingly easy thing to install myself. I put a few in my house. Makes all the difference in the world in terms of even temperature zones. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved me so many trips up and down the stairs of my house in the middle of the night to adjust the temperature. I was able to install it with no issues and it looks great on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to set and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to set temps to have cool house to come home to in summer with out air having to run all Day and having warm house in the winter to get up to and come home to

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok smart thermometer, but not perfect.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty awesome in a lot of ways. But can you set it on a certain temp and it stays there? Nope. It always reverts to what it’s learned. And that can be very hit or miss. It sometimes jacks my heat to 71, which is interesting cause I never go higher than 68.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Maxcase, we're glad to hear that you find Nest Learning Thermostat awesome. We apologize for the difficult experience, setting it to a certain temperature.

      It's possible to disable the learning feature for Nest Learning Thermostat and set it as a traditional programmable thermostat. This will let you set it to a fixed temperature setting of your choice. To set it, check out the steps below:
      - Turn off Auto-Schedule learning. When you turn off Auto-Schedule, your existing schedule will remain but your thermostat will stop learning from your future adjustments. If you like, you can clear the existing schedule as well (see step 2 below). On your thermostat: Press the ring and choose Settings > and then Nest Sense > and then Auto-Schedule > and then Off.
      - Clear your existing schedule. This is an option if you want to completely erase your existing schedule, here’s how: On your thermostat, select Settings > and then Reset > and then Schedule. Depending on which Nest thermostat you have, select either Reset or Clear.
      - Setup your manual schedule. Manually creating or editing the schedule will let your thermostat change your home’s temperature at fixed times that you’ve set. On your thermostat: Go to the schedule screen on your thermostat > Press the ring and choose Schedule Nest thermostat schedule icon.

      You can ultimately visit Google Nest support page to find out more about setup and features for Nest Learning Thermostat here: https://support.google.com/googlenest#topic=7029097 Nest

  • Rated 5 out of 5 stars

    Best looking and functioning Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is currently the best looking and working thermostat on the market. This is a great product that looks really nice in our home with brass finishes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product for my new home. It is so easy to use, I have the app so I can change the temperature whenever I want to. The ECO mode is great for saving money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Neat products. I highly recommend the 3rd gen Nest thermostat or newer. Also, when installing ensure that your remember to turn the breakers back on, lol.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missing Integration

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be a 5 star but since they killed the works with nest it has definitely crippled this product. Outside of that....this is beast....I’m loving using this and the learning feature is amazing. Day by day it’s getting to a point where I don’t even have to adjust it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying being able to control my Nest from my phone. It definitely helps if your away from home for extended periods of time. If you live a busy life from home this maybe for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Easy to install I was up and running in less than 30 minutes. I love the app I've had this product for about a month now and I've seen a reduction in my utility bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and be able to control the temperature even when not at home . The Eco settings is the best way to save money on your bills.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Thought it was great ... UNTIL IT GOT COLD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nest was working great and integrated with Alexa and all the bells and whistles, until my house stopped heating after a week of bitter cold. The Nest appeared to be working fine but would not turn on the heater. I thought something was wrong with the furnace and paid $100 for an emergency visit. Find out it was the guy's THIRD Nest of the day and that the cold weather is short circuiting the internal battery. I had to pay another $100 for a temporary thermostat so my house doesn't freeze and the Nest site says I will have to pay yet another $100 to install a common wire to fix what is their own design flaw. I've been on nest support for over an hour waiting to talk to someone. The site is terrible in communicating this flaw so unless I had not read about this in the news or had a furnace guy familiar with the issue, I would never have known.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace Honeywell smart thermostat because the Honeywell app had connection issues. It works okay. I find the thermostat doesn’t kick on until the temperature is 1 or 2 degrees above (in cooling mode) the desired temperature. Haven’t had the thermostat in cold months. The app seems to work better than the Honeywell app... so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geofencing could use some work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geofence is not showing us at home when we have been home for hours. Other than that, works like an over priced thermostat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Complicated but handy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it cause I can control from my phone. Downside is sometimes it has a mind of its own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I can change the temp right out of bed or off the couch, jk that's not the only reason! It's helping us save money on our heating bill by turning on when needed. Love it!

    I would recommend this to a friend
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