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Customer reviews

Rating 4.3 out of 5 stars with 1595 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,595 reviews
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Very fast

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and no connectivity issues. Works extremely well in my 1890’s home. Very easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google Mesh is Simple and Powerful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Added it to my exiting Google Mesh system. A big fits right into my existing Google Mesh network.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 4 out of 5 stars

    Good Product! Good Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: easy install and minimal fuss. So far seems to be stable and provide good coverage Con: minimal options for advanced customization. Lack of usb port also means you cannot hang an external drive for TimeMachine backups

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    great Google product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the app, and the easy troubleshooting. pretty much hassle free. Price was high but get this before any other products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bit bumpy at first but works amazing now

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant with this seeing all the negative reviews both here and across the net. And my first week or so with this product SUCKED (for reference, i was paying for Gig Speed internet and only grtting between 10 and 20 mbps output from this mesh system). I was so close to returning it to best buy for either exchange or refund. I literally had the box open and was ready to take the meshes down and rebox them. But then i decided to do one last hail mary. I reset my ISP modem (it automatically got all my info from the ISP) and factory reset the entire Nest Wifi Pro System and started from scratch. And now, its working amazing (like its advertised). I have strong signal in all rooms of my house (including my garage) and my download speeds are faster than what i was getting with my previous gen Google Wifi product. Im glad i stuck with this product (and found out that the google home speed test may be showing slower speeds than what the system is actually putting out, so use a 3rd party's system like Ookla to check) as its been a blessing with moving into a new house and such.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Mesh Networks Are The Only Option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mesh network. Upgraded from a first generation eero and it lives up to the expectations. Very easy to setup, easy to use features. Easily covers two stories and a basement.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Excellent, stable, coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, stable, coverage. Once set up, it doesn't need to be touched. Remote control from the app is a benefit as you can control and monitor while away from the network. Installation could be initially challenging to those who are unfamiliar, first-time users. There are YouTube videos that can help if that is the case.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Much improved Wifi at my house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my router with the Google-Nest Wifi Mesh router set of 3 and now have much higher download speed in every room in our house. Download speed was around 80 Mega bits / second in one of the rooms depending on the time of day. Now its around 400 Mb/s. In pool room, its sometimes up to 600 Mb/s. All 3 routers were easy to set up using the Google home app.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid option for fast speed and good range.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Really improved the speed and range of my home wifi network!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Range is crazy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely what i needed!! I was having problems with range, now im getting signal all the way in the back yard! The wifi mesh system works great, and works seamless with the google app!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Setup

    Rated 5 out of 5 stars

    2 thumbs up

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent choice for replacing my older Apple base stations. The price seemed justified, considering I plan to use these for many years. They provide ample coverage for a single-family home of 1500 sq ft, including the backyard, without any issues. Simple setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and modern solution if you need fast speeds father from the main router. A plus is having the ethernet ports in each individual points

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big improvment from the previous version.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous two versions of the Google Router. I liked the simplicity and easy of use. I also liked that it was pretty much "hands off". The software updated itself anytime there was an update. I wanted more control over my networking, so I replaced them with another mesh networking router. It was fine for the time being, but wanted to at least have Wifi 6E. When I started getting disconnects and power cycling would not help, I decided to go back to Google Nest. I bought the 3 pack, which is a tad bit overkill for my 1800 sq foot house. I do have two stories and do have two of axis points on either sides of the 2nd story. I was pleasantly surprised at the range and capacity these routers can handle. If you need extra LAN ports, you can purchase an inexpensive Networking Switch and plug that up. Since moving to the Wifi Pro 6E, I have had zero issues or problems with my network. If you are looking for a Mesh Router that is stable and will keep you updated, this is the router to get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product once u get past the installation.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets start with pros: The speed of Wifi 6 is wonderful! Much improved from Google wifi (first gen is what i had) shipment came on time & clean protected package so I appreciate Bestbuy for the timely manner. The con: The setup was nothing short of horrendous. This new Home App setup for all devices was the single worst idea. it was better when each item worked seperately. Once you set it up DO NOT allow for the Nest Cloud service. I wasted 2 hours of troubleshooting to find that it connected to the internet once i turned it off. Save yourself 2 hours. I had to completely remove my original mesh & backhaul & install them 1 by 1 & on mesh. Then you need can go back & install the ethernet backhaul which required multiple resets. If you are not using wired backhaul then once you install the mesh power cycle each 1 again. Once i had it running they all started going offline until i rebooted them all. Make sure you dont need the internet when you set this up. Patience is going to be key. I gave it 4 stars because long term this is a great improvement & its not bestbuy fault that the setup is really difficult for someone who hasnt used nest before. I love Nest but the setup needs to be improved.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Excalibur, thanks for giving us feedback about the Nest Wifi Pro, and we’re sorry to hear of your difficult experience with the setup. We can imagine how much time and effort you’ve put on this, and we’re glad that you’re able to fix it. We’ll pass this information along to the right team for future improvements. Meanwhile, if you come across any questions or concerns about the Nest Wifi Pro, you’re always welcome to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From 1 gb/sec internet speed the Google Nest enchanced the wireless internet speed from 8 to 30 mgbs/sec to over 300 mgbs/sec. It was super easy to setup and would recommend for those not familiar with mesh wifi systems.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Overall performance

    Rated 5 out of 5 stars

    Google Nest is a great solution

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works great in our home. I placed one at each end of our house and have great coverage throughout the main floor, room over the garage and around the pool outside (70feet from main router).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of equipment

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range, can handle a ton of devices all at once

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    NetPro 6e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but was very difficult to connect all points

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing your thoughts on the Nest Wifi Pro, VictorL. We’re sorry you had a tough time connecting your points — we’re just a click away to help resolve any concerns you may run into: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from my older Nest Wifi 5 system that was having connection issues. So far I have not had any connection issues and have more consistent upload/download speeds.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Extends signal. Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be doing the job. Wish instructions would've been clearer that after installing, one should deactivate the internet service provider's wifi router as they compete with each other. The Nest router plugged into the ISP's router BECOMES the WiFi router. Wished it were less expensive...

    I would recommend this to a friend
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