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Customer Ratings & Reviews

Your price for this item is $300.97
The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1550 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,550 reviews
  • Rated 5 out of 5 stars

    Very happy with our purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase replaced a very old 2nd generation Google wifi pod system. The set up was easy, and connecting our nest hubs and our google audio speaker, as well as our smart home devices was seemless. This NEST PRO 6E system is great and would highly recommend if you are looking to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, outstanding coverage. Couldn't have been easier with the Google Home app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to set up. A tad pricey for a 2 pack, but they looka and operate nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, works great. Upgrade over my previous Google Nest wifi and it has helped everything run smoother than before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No dead spots and covers the full house. Great options with App. To Adjust several things. I would buy it again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Google stick to Software

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For anyone thinking about whether you should buy this Google Wi-fi Pro 6e or the Eero Pro 6e, I will tell you which one is the best. I had the experience and opportunity to use both and let's begin. I used these Google Wi-fi Pro 6e (3 pack) for about 2 months and even though you get wifi the range is not too good. I was thinking it was on my end until I decided to buy the Eero Pro 6e and instantly my internet range, and performance skyrocketed. Using Google strictly on Wi-fi my downloads were about 18mbps, Using Google as a wired mesh connection my downloads were 20mbps. Not very good at all either way. Now, switching to Eero Pro 6e my wi-fi speeds were around 184mbps, When I tried the wired mesh connection with Eero Pro 6e my speeds went to 526mbps almost triple my speeds. The range I was getting using Google was I could walk out my door outside and that's it. Using Eero I can go down the street around the block and then some before I lose connection. I get full wifi bars on all my devices using Eero and no one complained since getting the Eero. I have over 5,000 square feet of home and I used 4 Eero Pro 6e. I am really enjoying and glad I got the eeros now. Google Wifi pro 6e is okay and it's not bad and cheaper than the Eero but Eero pro 6e is by far a better product than Google. I used them both and can confidently say which one is better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AVOID THIS GARBAGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had the original Google Mesh WiFi system, which worked well until one point stopped connecting. After some consideration, I decided to “upgrade” to the Nest WiFi Pro — and I truly regret that decision. This has been nothing short of a nightmare. From day one, the Nest WiFi Pro has been unreliable. The points go offline constantly with no warning, and the app often falsely reports that everything is working fine. I ignored the negative reviews and assumed they were isolated cases — big mistake. This system is completely unstable and not worth the hassle. Google customer support has been equally disappointing. They repeatedly walked me through the same generic troubleshooting steps with no real results. Eventually, I escalated the case to a supervisor, who gave me incorrect information and refused to offer a full refund, citing that I purchased the system through Best Buy. I reluctantly accepted a replacement option. I was told to order a new system from the Google Store, and a temporary hold would be placed on my card until I returned the old one. Instead of releasing the hold, they charged my card, and now I’m being told that my only refund options are Payoneer or store credit — seriously, how can a company as large as Google not process a basic refund? To make matters worse, while waiting on the Payoneer link (which still hasn’t come), they sent me another replacement unit — which I’m now also apparently responsible for returning. I still haven’t been refunded for the original replacement, and the new unit is just as unreliable as the first. This whole experience has been frustrating, time-consuming, and costly. Do not waste your money on the Nest WiFi Pro.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi there, AnnW. Sorry to learn that your experience with the Nest Wifi Pro and our support team hasn't gone so well — we understand how frustrating this is. We’d like to continue to investigate and help resolve all your concerns. Reach out to us here 24/7: https://support.google.com/googlenest/gethelp? Nest

  • Rated 5 out of 5 stars

    Great connection and speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Looks great in every room. Performance is top notch and each point has an Ethernet port. It’s given our house much needed coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mesh Router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to setup and has great coverages. Pretty simple and modern design with google assist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router works so much better that the one that we had (it was not a Google). Wish we had bought months ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Speeds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when my deco mesh system went out and it works great for my needs seeing patients via telehealth without compromised speeds. Does the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and easily covers my entire 3000sq ft house. Easy to add additional routers if you need more coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as needed for an add on router to my property..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down best mesh on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I got this a long time ago. I have seen a huge difference with my WiFi speed. I can finally connect multiple things to my WiFi and my stream speed is not effective. I will recommend this to anyone over the other mesh products out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wifi upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking tobupgrade our wifi setup and glad we got this 3 pack. Not only is the internet faster but whole house coverage is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage and easy setup.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gave me great coverage in my house. The app made setup really, and gave me getter coverage in my house than my provider would have given me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great improvement on WiFi, Google setup less ideal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual performance of the mesh wifi is significantly better than the previous version, however going from the previous version, however it doesn't seem like Google thought that anyone would upgrade the wifi. Had to delete all of the cameras, wifi, and nest protect devices from the app and re-install them before everything worked again. Was overly (and unnecessarily) time consuming. There should be a better way to replace a mesh system and this is not what I would consider normal as our other property (using an Aruba device) I could swap networks with ease.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi there, we're sorry to hear that you're experiencing issues with your Google Mesh. We value your feedback and want to improve our products. Please take a moment to fill out the following form: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG Nest

  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! Easy to setup and expanded my coverage in my house significantly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blazing Fast Wi-Fi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage around my House!! I finally able to feel the 1Gbps internet in my devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi fi extender and mesh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great range. Covers the whole house

    I would recommend this to a friend