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Customer reviews

Rating 4.3 out of 5 stars with 1595 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,595 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek and easy to set up!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall sleek design that doesn’t look like a router at all. Very easy setup. And great reliability!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be doing the job, although I'm not sure if there's much improvement from my old Google Wifi 3-pack. But I don't like the new size and shape; it's bigger and taller. The old wifi 3-pack was shorter, cylindrical, more compact and sat more stably. The new shape is much easier for a pet to knock over.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, mrnm. While we're glad that the Nest Wifi Pro is working for you, we understand your dissatisfaction with the design. Your feedback is important to us and we'd like to hear more. When you get a second, here's our survey:  https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Rated 4 out of 5 stars

    Great improvement on WiFi, Google setup less ideal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual performance of the mesh wifi is significantly better than the previous version, however going from the previous version, however it doesn't seem like Google thought that anyone would upgrade the wifi. Had to delete all of the cameras, wifi, and nest protect devices from the app and re-install them before everything worked again. Was overly (and unnecessarily) time consuming. There should be a better way to replace a mesh system and this is not what I would consider normal as our other property (using an Aruba device) I could swap networks with ease.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi there, we're sorry to hear that you're experiencing issues with your Google Mesh. We value your feedback and want to improve our products. Please take a moment to fill out the following form: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG Nest

  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Bad attempt at 6E

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is not easy, the software seems to not know much about the link between nodes/routers, after you get past that internet is good at main router but it seems that nodes only connect to main router and not between them therefore you get slower speeds constantly in different spots, eero is way better at managing connections, and is mostly on sale so i would just get eero or something more stable

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JLGC, thanks for the feedback you provided about the Nest Wifi Pro. We’re sorry to hear that your experience with the setup, and with the performance, is less than ideal.

      It is important to check the placement of your Wi-Fi router and point, which are vital to have reliable Wi-Fi throughout your home. As a general rule, points work best when they’re no more than two rooms away from each other. For example, if the far end of your house has weak Wi-Fi, don’t put a Wifi point in that exact spot. Instead, put it part way in that direction. Try to place it in an elevated position like on a shelf.

      It may also be helpful to try the following steps to see if the Wi-Fi performance will improve:
      - Move the connected device closer to your Wifi router or point.
      - Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance.
      - Make sure all unused devices are off and not draining bandwidth with large downloads.
      - Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
      - Run a mesh test to confirm placement of your Wifi points.

      We’re always here to help. Simply let us know if further assistance is required: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Mesh System for WiFi 6

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mesh system. Bought it to replace previous generation (which frankly was not as stable as I had hoped). One benefit of all Google WiFi/Nest devices I have owned is their ability to work with nearly all wifi devices I have at home. Competitor's products (which I have tried and returned) - particularly for WiFi 6 - just don't. And the new one was by far the easiest Nest WiFi product to set up of all the ones I have used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for the thread support. I was able to setup the accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic deal, exceptional speed and reliability

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had three or four Wi-Fi routers at my house and none of them match up to this wi-fi mesh. The other Plus side of having this product is that you can remotely monitor and manage your network settings. I bought these as open box for a fraction of the price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb connection and performance. Easy setup and VERY noticeable performance and speed difference from prior generation.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Good but has some issues

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speed and quality, beautiful design. But the software sometimes freeze and WiFi just knocks off and restarts. Google Home app sometimes is not working as expected too.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, JeffersonS. Thanks for leaving feedback on Nest Wifi Pro! We're glad you love the speed, quality, and design. But it’s unfortunate to hear about the unexpected interruptions.

      Here are a few things you can try:
      - Restart your Nest Wifi Pro. Sometimes a simple reboot can resolve software glitches.
      - Check for app and firmware updates. Make sure you're running the latest versions of the Google Home app and Nest Wifi Pro firmware.
      - Optimize your network. Ensure your Nest Wifi Pro points are positioned optimally for strong signals throughout your home.

      If the issues persist, please don't hesitate to contact our support team directly. We’d be happy to take a closer look and troubleshoot the issues further: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great consistency for all 3 floors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a great solution to have fast internet speed through all three floors of my home. I was using the net gear Wi-Fi 6 router but found that it would drop a good bit on the 3rd floor. Switch to the mesh network and get consistent speeds of over 6 to 700 MBS on the third floor with nodes at each one of the levels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mesh System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the old Google mesh system. Superb signal quality throughout my house.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on a crazy sale worth every penny made my Wi-Fi faster easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer Technician

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works great. It's easy to setup and keeps the unknowns off of my network. I am retired now, but I worked in IT for the Public schools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google-Nest Wi-fi Pro 6e AXE5400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Mesh is working excellent and resolved my issue of slow wifi and coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Works great, super easy setup!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to help with wifi coverage at one end of our downstairs, we had one of the original nest mesh systems but it work when we switched to TMHI and have only had that gateway for a few know and its works ok but there were weak spots. We recently saw that the new ayatens workes well with TMHI so we figured it couldnt hurt to try, its not perfect but it has helped with whole coverage and outside cameras for-sure!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Google Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for Gig speed, you might want to look for another option

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works like a charm….but expensive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older model but had a significant WiFi speed drop off at the furthest access point. This one is amazing. This one gives me much higher speed. I get 500+ speed at the main access point at the modem, the furthest access point gives me 300+. This is exactly what I needed. It’s pretty pricey but works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nest improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, but not sure how solid it is as a 6e solution. Might try a competitor or wait for cheaper wifi 7. I do get my full bandwidth down from the ISP now. An improvement over the regular nest.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Google home WiFi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and works great for 2 floor houses

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Speeds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when my deco mesh system went out and it works great for my needs seeing patients via telehealth without compromised speeds. Does the job

    I would recommend this to a friend
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