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Customer Ratings & Reviews

Your price for this item is $300.97
The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1550 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,550 reviews
  • Rated 5 out of 5 stars

    Nest Pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, helped solve the wifi issues around the house and provide coverage across and large 5 bedroom home. Delivered on-time and in good working order!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google wifi

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to my existing network! Now have coverage over my entire property! Couldn’t be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed WiFi upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definite upgrade from the first and second gen Nest Wifi Routers. For the same space, I was able to use 2 instead of 3 nodes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little pricey but very good.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was a breeze. Operation is good. Only that range in a 1800 sqft house is not so great but good enough for regular usage including streaming. But for the price, I expected a bit better range.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, SrinivasP. We’re glad that the Nest Wifi Pro works well, and we hear your concern about its signal coverage. The number of Google Nest Wifi Pro devices needed to provide coverage for your home depends on your individual situation. Although the device is expected to cover up to 2,200 sq ft, things like your home size, home construction, and Wi-Fi congestion in your neighborhood can all affect your device's coverage.

      You can try these steps below that can help:
      - Make sure your router is in an elevated position like on a shelf.
      - Move the connected device closer to your Wifi router or point.
      - Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance.
      - Make sure all unused devices are off and not draining bandwidth with large downloads.
      - Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
      - Run a mesh test to confirm placement of your Wifi points.

      For more support, we welcome you to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Wifi upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic upgrade to wifi speed and extended around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technology

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this router, it does eveeything i need and is so reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well and fixed my constant wifi issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and give better coverage and speed than the last generation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with WiFi even though we added lot of smart devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Haven't encountered any issues yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome great speed and good connection. Works great with app

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, But Missing Some Features – 4 Stars

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WiFi Pro works well enough for everyday use, but performance isn’t as strong as I expected. It also doesn’t include the built-in assistant like the previous model, which is a letdown. Still, it’s reliable once set up and gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and excellent signal and takes so little space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works like a charm and is well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google wifi pro 6

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product keeps up the speed! No lags in the app.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Severe speed loss and inconsistent performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Nest WiFi Pro expecting near-gigabit Wi-Fi performance on a 1 Gbps internet plan. In reality, Wi-Fi speeds are consistently capped around 300–600 Mbps and often fluctuate heavily. My ISP (Spectrum) has fully verified the line and modem. Direct wired connection to the modem delivers a stable 900+ Mbps, so the issue is clearly with Nest WiFi Pro. I tried everything: factory resets, swapping router and mesh point, changing DNS, power cycles, and multiple tests on different devices (MacBook Pro and iPhone). Nothing helped. Google support was extremely frustrating. The chat is buggy, messages repeat, agents contradict each other, and basic networking concepts are misunderstood. After more than 2 hours, no real solution was provided. If a 20–40% speed loss is considered “normal,” this should be clearly stated in the product description. For the price, this performance and support quality are unacceptable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great. Amazing upgrade. Love Bestbuy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the old Google Router Set. WOW what a difference. I moved the router in garage so it’s not taking up space in my house and the old router didn’t even produce a signal. This new Nest works great!! plus I love Bestbuy. I have our membership with them. Get full coverage. Bought an open box and I always feel so confident that I am going to be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi system.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the easiest router I have ever setup. Literally took 5 minutes at the most. Connect to modem. Turn on. Use google home app to scan QR code on bottom of Nest, and off it goes through the setup. All you have to do is name it and create the password. Literally, that is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from google wifi, no problems with installation and wifi is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lath

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help. Installed in a house 6000sqft with wire lath and plaster. Wire lath somewhat acts as a Faraday cage...

    I would recommend this to a friend