Customer Ratings & Reviews
- Model:
- GA03690-US
- |
- SKU:
- 10145587
Customer reviews
Rating 4.3 out of 5 stars with 1550 reviews
(1,550 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.5
Rating 4.5 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
to a friend
Rated 5 out of 5 stars
Works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good, the entire house is covered in wifi. I find that the further you get from the main hub the slower the internet is.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Easy setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was easy in the app. I upgraded to this, and it was simple.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router - Snow
I would recommend this to a friendRated 2 out of 5 stars
Easy setup, poor performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had a few of the Google Nest WiFi devices, and they're all pretty easy to set up. You just fire up the Google Home app and get it all configured. There are a fair amount of options for family features, blocking, basic network monitoring, etc. The mesh works well, but nothing else is too advanced as this is a home networking device. The problem is this thing simply doesn't have enough power for WiFi 6E, gigabit internet, and 70+ devices (most hardwired). Internet speed tests with two different WiFi 6e routers maxed out around 600-700Mbps instead of the usual >900Mbps. I performed multiple tests and jumped back to my Netgear Orbi a few times and it was easily repeatable. I even tried it again months later after many updates and as of Sept 2023, it still not handling it. You can also ping the device and notice latency when it gets busy as it simply can't handle all of the traffic. Most of which is coming from Google/Nest devices, as this is a "Google" house. WiFi 6e speeds are also about 20% slower than my Orbi WiFi 6 access points. And that's with many different devices, including Pixels. Quite disappointing. Google really needs to build a proper WiFi device if they want to sell to anything other than small households with slower internet and not a lot of devices.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, omegafiler. Thanks for sharing your feedback, and for investing high on Google Nest Wifi devices. it’s unfortunate to hear about your experience with the performance of your Nest Wifi Pro. We’d be happy to share this with the right team to work on improving the reliability, usability, and use of various functions. In the meantime, we’d like to have an opportunity to investigate what causes these issues. Our dedicated team can provide you with technical guidance here: https://support.google.com/googlenest/gethelp
Rated 4 out of 5 stars
Did the trick, after a few tries
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did the job as expected, but it did take a few resets/setup reviews to get working as expected. Not as simple as anticipated. After the fits/starts, integrates well with our other peripherals.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Easy to Setup & Manage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a two-level home and these provide great Wi-Fi coverage. Setup through the Google Home app was very easy. I also find the appearance of the stations to be pleasing, and they are very easy to keep clean.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Perfect router/wi-fi system
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Connects instantly. Excellent Performance. Recommend times 100
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router - Snow
I would recommend this to a friendRated 4 out of 5 stars
Good but not the greatest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not reach as far as advertised. Immediately after set up it seemed to reach the devices (including Simplisafe Wi-fi Outdoor Cameras) but within 7 to 10 days after installation the cameras would not display. We have to use a Wi-fi extender just to get a weak but usable signal to connect to the cameras through the Simplisafe App. The good news is we get exceptional Wi-fi Speed (over 500 Mbps) for streaming to my Apple TV to watch TV and movies through my Spectrum App. Overall certainly was less effective than needed, expected and desired.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Bad internet fixed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was having issues with my wifi due to the location of my router. Installed these and fixed the issues. Also easy and quick set up.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Great for networking home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We didn't realize how bad our streaming was with our old mesh hub until we replaced with the latest version of the Google mesh. So much better now, very quick and signal stays stronger. We are also glad we went with the three pack vs two.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Improved Connection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth and seamless install. Much improved frim the previous version and more stable.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Great Device
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently upgraded my home network with the Google Nest Wi-Fi Pro 6. The setup process was too easy great deal i think
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Awesome Mesh Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why didn't I know about this Mesh router earlier! This is way better than the ones from Spectrum's and you get boosted speed in the entire house. If you don't get enough speed, get this!
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Google mesh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Works great. There is even support in YouTube.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Full scale connectivity
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I moved into a much larger apartment and was having connectivity issues with my old router being located in my closet. Bought this mesh system and I cannot rate it high enough. Amazing consistent connection through and through whether I’m gaming in the living room or I’m working from home on teams in my office, great product. Would recommend.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it a pretty decent deal. Easy to plug and play with google home
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Game Changer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a game changer if you're having issues with dead spots and dropped Wi-Fi in your home. Easy set up and integration. Highky recommend.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 3 out of 5 stars
Personally Disappointed But Probably Work Well.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with my mesh network of previous generation Google WIGI units. Didn't say so on the box, had to return, waste of time. Probably worth the upgrade in terms of speed but pain in the rear to have to replace all 6 of my previous generation units and then spend 2 hours programing everything.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, we're sorry to hear about your experience with your Nest Wifi Pro — We would appreciate if you share your thoughts about your device it helps us to improve in the future: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Rated 5 out of 5 stars
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works much better than the Google Nest dual-band that I replaced
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
I would recommend this to a friendRated 5 out of 5 stars
Great addition if your home has dead zones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item has been a true game changer in my home. My home had numerous dead zones with the internet. When i added this to my home my internet coverage became seamless and i no longer have dead zones
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
I would recommend this to a friendRated 3 out of 5 stars
Good Product But Complicated.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mesh routers sometimes aren't easy to connect. I had issues connecting, had to call Google support to get them to work. Since purchasing them, everyday some of my smart home products just stop working. I restart the mesh routers and they just start working again. I also had to set them up about 20 feet apart to get a good signal.
This review is from Google - Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi, Vic867. Thanks for your review. We understand your frustration. Mesh routers can be a fantastic way to achieve whole-home Wi-Fi coverage.The ideal distance between mesh points can vary depending on your environment, experiment with placement to find what works best for your home layout. If you've tried these steps and are still experiencing issues, don't hesitate to contact our specialist support.They can provide further assistance and personalized troubleshooting based on your specific setup.














