Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $300.97
The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1550 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,550 reviews
  • Rated 4 out of 5 stars

    Return

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took it back because it didn’t meet my needs. It was easy to set up and not enough use to test it properly

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, MikeF! We're sorry to hear that you already returned your Nest Wifi Pro since it didn't quite meet your needs. We still appreciate that you gave it a shot. We're still looking forward to having you as one of our customers in the future. If you ever reconsider trying out any of our Google Nest products, we'd like you to know that we're here for your support needs. Our support team would be happy to answer any questions you have and you can easily contact us using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Works well with Verizon Fios.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product easy to set up. Worked well with my Verizon Fios. Works seamlessly with google home ecosystem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speeds and coverage

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these 2 to add to my 3 pack. I have no dead zones on my property. The nice thing is you can run an ethernet cable between all of these to connect them for an even better connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than i thought at producing a strong signal to my whole apartment. For anyone having issues during setup on iphone, be sure to turn off private ip from your wifi settings during setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi 6e

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy, I wish it can be managed more advanced by have having it as an option. Ie setup different policies on the router etc

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but older version worked just as good.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older version and was hoping this updated version would make a difference. Unfortunately it did not. We continue to have similar connectivity issues in our home.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sadly disappointed for the first time in long time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mesh is terrible to be honest. Had to disconnect one of of the extension pods due to severe lag between them — over 800ms lag time while trying to game on it. Definitely requires Ethernet direct connection between pods which defeats the whole purpose of a mesh.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi there, StevenL. Sorry to hear you're running into lag with the Nest wifi Pro.. There could be a few things impacting your connection — here’s some suggestions to improve your speed:

      1. Your device is far from your Wifi router: often moving your device closer to your router or point will result in improved speeds.
      2. Building materials and other objects may slow your connection: if possible, try to use your device within a clear line of sight to your router or point.
      3. Some devices do not support the faster Wi-Fi standards: speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it’s likely it won’t support the latest standards for the fastest speeds.

      For more information, here’s a link: https://support.google.com/googlenest/answer/7578264?hl=en&ref_topic=7620336&sjid=14351523150742169093-NC

      If these tips don’t help, reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Fraud popup in setup beware

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FNphin popped up in the setup and made me think it was a mandatory trial as i couldn't find the exit button. They have hit my discover card 5 times for 49.95 in the last week. Had to cancel my card and report fraud just a headsup dont sign up its theft . The system works great though

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Wayne. Thank you for sharing this with us. This is not the initial impression we want you to have with your Nest Wifi Pro. If you run into any questions about the device or need any technical assistance, please don't hesitate to contact our dedicated team of specialists on our Google help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, extremely fast, expandable and somehow beating what speeds my provider supports!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Mesh Network 1800 sqft ranch home

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for our home - we have over 20 devices connected. Iit keeps up with streaming, gaming and maintains quick upload and download speeds. All easily managed theough the app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent but good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup process is decent not as bad as many make it out to be but once the product is setup it gets the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work’s great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Instantly doubled the network range in our flat with brick and concrete walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just perfect! ⭐️

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks really nice and works as supposed to. Installment was simple and covers the entire home so just what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine great option compared to traditional routers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good addition to network

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to configure and gave a boost to coverage in existing nest network around home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved our internet

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This took out speeds from unbearable to actaukly being able to stream 4k super smootly with no buffeeing or random connection drops

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wifi Reach

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need your wifi to stretch across 3k sq ft then these will do the trick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Great Simple&Easy Router!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you’re looking for a simple, easy, and modern looking router, this will definitely deliver all the basic capabilities of a modern router, the only thing I’d note is that the range (atleast in my single level 1400 sq ft apartment) is a bit exaggerated, and you may need the nodes placed around your house to get the full range out of it. Otherwise great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router and working smoothly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great WiFi router. We have had smooth internet so far with all devices across a 2500 sq.ft single level home. Installation was a breeze.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better than the previous Google Router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought the Google Nest Wi-Fi last month, I noticed it's much better than the previous one. Technology moves so fast, and routers usually last only 2 to 3 years. However, it's strange that two of my laptops have a weak signal—though they still work. Thankfully, my internet provider is blazing fast.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for your thoughts on the Nest Wifi Pro, Jaysoncruz. While we’re glad you’re enjoying the upgrade, we hear your concerns on not getting the best speeds. There could be a few things impacting your connection — here’s some suggestions to fix this:

      1. Your device is far from your Wifi router: often moving your device closer to your router or point will result in improved speeds.
      2. Building materials and other objects may slow your connection: if possible, try to use your device within a clear line of sight to your router or point.
      3. Some devices do not support the faster Wi-Fi standards: speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it’s likely it won’t support the latest standards for the fastest speeds.

      Here’s a guide with more details: https://support.google.com/googlenest/answer/7578264?hl=en&ref_topic=7620336&sjid=14351523150742169093-NC

      We’re here anytime you need us: https://support.google.com/googlenest/gethelp Nest