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Customer Ratings & Reviews

Your price for this item is $300.97
The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1557 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,557 reviews
  • Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth every single penny! My internet connection was terrible and now it works!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality and support

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste tour money on this product, customer support is non existant. I bought this product in November, setup was ok however the google home app has some issues. Also I registered this product on setup and when I go to the warrenty section it says no product is available. This device has unknown items on my network that cannot be blocked or removed. All you can do is pause them. No way to find out of its the device or the app.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Rich. Thanks for posting a review about the Nest Wifi Pro. It's unfortunate to learn about your experience with Nest Wifi Pro and our customer support. We’ve taken note of your feedback as we're always striving to improve our products and services, along with the accessibility and responsiveness to our customers.

      Also, the Nest Wifi Pro comes with a 1-year limited warranty. You can find these details in the box, or visit g.co/devicewarranty. And for questions about the features of the device or other details about warranty claims, you can contact us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google Mesh Pro Wi-Fi works real well

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new pro level Wi-Fi mesh works real well. I upgraded from an older version of google mesh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-fi problems.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved all our problems. Even cleared a wi-fi fault on our alarm system.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never would connect to my internet modem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave the Google Pro Router one star because I could never get it connected to my internet modem. I tried several times. I even looked Google for help. I tried those ideas. I finally took them back and got a different router that connected immediately.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Jeannie54. It's unfortunate to hear your experience with the Nest Wifi Pro. We can imagine how hard you tried, and we’re sorry for the inconvenience this issue has caused you. If you find yourself wanting to try the Nest Wifi Pro again in the future and have some questions or concerns, you’re more than welcome to contact us here and we’ll gladly help: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have liked if the nodes acted as speakers too like the old ones.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BrokenClock, thank you for sharing your review on Nest Wifi Pro. We're sorry to hear that your expectations of the device when it comes to having speakers were not met. Your feedback helps us understand our customers' preferences when it comes to the features we can provide in the future. If you need further assistance or have additional questions about your Nest Wifi Pro, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Google Next

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved a lot of inconsistent connection with this google nest. Great product - for all around the house/space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great WiFi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great WiFi for my parents condo. I manage from Google Home app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On the 3rd day of christmas: 3 floors a streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far; 3 floors one one on each and excellent connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a huge difference across my property. Big upgrade from Optimums wifi router. Just do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Esay setup and great wifi connection. A bug step up from the previous model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rooters

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect snd great connection worked iut awesome easy set up and no issues

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Easy setup, terrible performance.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was quick and easy. Needed to move individual units for optimal connections. Home app said that the three nodes each had a "great connection." Also, individual device connections also showed as "great " Finally the Home app said the network was great in general. With all this greatness, I was surprised to see that file transfers over my internal network had slowed 70+%, as compared to my old Netgear router/AP. Restarted the network in hopes of triggering a firmware update. No improvement. I hope BB takes them back.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Wifi option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice option for those that use many google smart home items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great mesh. Google home app with the routers is unbeatable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plaster walls

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any problems in a 5500 sq.ft. house with plaster walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google mesh system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best mesh system ive ever owned.. thank you best buy tech squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stops freezing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stops freezing and we now get better wi-fi/internet service. Was to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wifi signal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and excellent wifi signal all over the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Wifi Pro 6e AXE5400 Mesh Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have got the Mesh Router sooner! I never lose WIFI and no more buffering.

    I would recommend this to a friend