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Customer Ratings & Reviews

Your price for this item is $300.97
The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1557 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,557 reviews
  • Rated 5 out of 5 stars

    Good mesh wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mesh wifi system, only able to manage it via the app though.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't work well with Iphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with android and windows devices but has major issues with iphone connectivity. I can't say how well it works with Apple computers but with the iphone it is very buggy. Sometimes it won't connect at all, other times it will constantly connect and disconnect, other times it will connect and say it has 3mb/s of download speed while other devices say 300mb/s.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey Crimpchimp. We appreciate you sharing your experience with your Google Nest Wifi Pro. To help troubleshoot the phone connectivity issue you're having, we recommend taking a look at this link: https://support.google.com/googlenest/answer/6274141?hl=en&sjid=15075110714223629687-NC
      If the issue persists please contact your phone’s manufacturer in order to find additional troubleshooting. Nest

  • Rated 5 out of 5 stars

    Internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product for what was needed for the house. Cute product too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Benjamin's Review-2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and light weight product. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for me...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I am happy when it works. It does. Set-up was not really difficult...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mesh system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and provides excellent signal all over my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonders. Better than the spectrum WiFi router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mesh Wifi system with Thread

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Mesh Wifi systems with Wifi 6E and Thread Radios

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google nest works great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment, excellent reception. Highly recommended for big houses.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not connect to the internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working with my Spectrum modem. I’ll update the review if I can get it to work. It’s possible I just got unlucky with a defective unit, but I had an Eero system before and it worked great.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, StephenA. We’re sorry you’re running into issues with connectivity on the Nest Wifi Pro — this is unusual. We’d be happy to investigate to see what might be going on and get your device up and running. Reach out to us when you get a second: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 5 out of 5 stars

    Google wifi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and now our wifi streaming works throughout the whole house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moved to Eero, BUT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved to Eero, BUT this is still the best value you can get.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Angelo!. Thanks for the feedback, and for sharing what you think of the Nest Wifi Pro. We’re sorry to hear you moved to a different Wi-Fi device. If you run into any questions or concerns, should you want to try the Nest Wifi Pro again in the future, please don’t hesitate to let us know here and we’ll gladly help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Internet help

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little modes made a huge difference to our internet connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great with spectrum modem. Havent had any issues at all.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it.

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi 6E has never been easier. Mesh networks in general are a go-to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No issues. Sometimes drops devices but usually works.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello Sidpatel, we’re thankful for the feedback you shared about the Nest Wifi Pro, and we hear your concern about losing connections to your devices.

      It may be helpful to check the placement of your Wi-Fi router and point, which are vital to have reliable Wi-Fi throughout your home. As a general rule, points work best when they’re no more than two rooms away from each other. For example, if the far end of your house has weak Wi-Fi, don’t put a Wifi point in that exact spot. Instead, put it part way in that direction. Try to place it in an elevated position like on a shelf.

      You can also try the following steps to see if the Wi-Fi performance will improve:
      - Move the connected device closer to your Wifi router or point.
      - Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance.
      - Make sure all unused devices are off and not draining bandwidth with large downloads.
      - Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
      - Run a mesh test to confirm placement of your Wifi points.

      If additional help is needed, please know that our dedicated team is always at your service here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    So easy and wonderful...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up! Great product and love the app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart fast easy whole home WiFi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was WAY easier to link together than my previous mesh system. Plug them in one at a time and scan the bottom of the unit with your phone. Super easy. My download speeds have also improved drom 300mbps to 600mbps in the same areas.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor setup, good product otherwise

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great product but setting up the devices were a big big challenge. It took me 2 hours to get it working. I had to daisy chain all the devices together via Ethernet and then it finally worked. Good range, solid product, but they definitely need to improve setup.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi MarkP, we appreciate that you're finding Nest Wifi Pro as a great overall product, and that you're able to fix the issue by daisy chaining them. We do apologize for the difficult experience in setting it up. Nest Wifi Pro is our latest and first tri-band mesh Wi-Fi system that offers a lot of high-tech benefits to give you a smoother Wi-Fi connection. If you encounter any issue, or would like to have some questions answered, we'd be happy to entertain and answer them for you. Simply visit the our Google Nest help page to reach out to our support team: https://support.google.com/googlenest/gethelp Nest