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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1816 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,816 reviews
  • Rated 3 out of 5 stars

    Not as good as wired best doorbell.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality. Live view does not open when the camera is selected in the home app. You have to select live. So two taps to see a live view. Older nest wired camera went directly to live view.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Doug, thanks for your insights. We're glad to hear that you like the picture quality of Nest Doorbell (Battery). We understand that long time Nest user, like you, enjoy viewing their Nest camera feeds from the Nest app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. We value your feedback and we´ll make sure to pass this along to our product team since we are always on the lookout for new opportunities that will help us improve our products and services. In the meantime, we're hoping you will keep a close watch on future announcements on the new products and features by visiting our blog site here: https://blog.google/

      Alternatively, if you have any other support concerns that you would like us to help you with, please consider contacting our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this door bell, works great. Battery lasts for weeks, and picture is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Video Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well, battery life is holding up so far and video signal is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup, features are very nice. I recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product excellence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and easy to install. Works great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We owned the original Nest. This one sucks! Google has not figured what the original had already mastered. Why would you sell a camera without 24/7 recording capabilities? It only does event recording and 9 out of 10 times only gets part of the event. Don't waste your money. Wait for Nest to release their second generation in spring 2022.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi TechGuru1974, thanks for taking the time to share your feedback with us about the Nest Doorbell (battery). We’re sorry to learn that your experience has not been ideal.

      Our goal is to give users more choice. With event video history, we wanted our products to help our customers understand what’s going on at home easily and highlight the important activity for you. Nest Doorbell (battery)’s built-in rechargeable battery provides a convenient, wire-free installation. To optimize battery life, it offers event video history and will detect and capture important activity at your door, so you can focus on the details that need your attention. If you’ve set your camera to record and save specific kinds of events in its video history, your camera will detect and process any important activity it detects, but will only save footage of events you’ve enabled to the cloud.

      We care about your experience. If there’s anything we can help you with, let us know anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and was easy to set up and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, I love the camera would recommend to a lot of user

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When in doubt, best to buy at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few doorbells that came DoA through other vendors, Best Buy's Nest Doorbell finally worked for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Doorbell.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the Google Nest doorbell. It’s nice to see who is at our house when we aren’t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size was bigger then expected, but I have the battery version wired up. Works really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Smart Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to get setup and installed and the video quality is really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I see you

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my doorbell. It's my eyes and ears when I'm not home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ovais

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the easy of use and the battery life. Definitely recommended

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Door bell charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has to be removed and charged once a week. Dies not hold acharge longer than that. I thought it would have to be charged less often than thst.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, 65inchTV. Thanks for sharing your feedback on Nest Doorbell (battery) It’s unfortunate to hear about your experience with its battery life.

      Your doorbell could be detecting a lot of activities, as the battery life depends on factors including activity, temperature, and doorbell settings that you select. Try to adjust the settings like the video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas so you can extend its battery life. Check this link for more details: https://support.google.com/googlenest/answer/10901611

      If you think that the battery life is significantly lower than expected, we can help you check for reasons why and you contact us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Ding Dong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color was perfect and installation a breeze. Quality of the video is very good. I would recommend this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy it works great. I work from home i use to see who is out side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very great door bell!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this to all. Great for people and animal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door bell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All these door bells are totally awsome! They just keep getting better and better and new updated one’s come out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Video and audio is fantastic! Sensor is amazing

    I would recommend this to a friend
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