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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1492 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the Nest Wifi Pro 6e AXE5400 Mesh Router's ease of use, setup, coverage, range, performance, and signal strength. Many appreciate the fast and simple setup process and the excellent coverage throughout their homes. However, some customers report connectivity issues and find the price to be relatively high. A few users also experienced compatibility problems with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,492 reviews
  • Rated 5 out of 5 stars

    Great upgrade from old Google Nest system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Significant upgrade from the older generation. I installed two of these in our 4,000-square-foot house spread across the first floor, and they work really well to cover the entire house, including upstairs, basement, and backyard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bit bumpy at first but works amazing now

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant with this seeing all the negative reviews both here and across the net. And my first week or so with this product SUCKED (for reference, i was paying for Gig Speed internet and only grtting between 10 and 20 mbps output from this mesh system). I was so close to returning it to best buy for either exchange or refund. I literally had the box open and was ready to take the meshes down and rebox them. But then i decided to do one last hail mary. I reset my ISP modem (it automatically got all my info from the ISP) and factory reset the entire Nest Wifi Pro System and started from scratch. And now, its working amazing (like its advertised). I have strong signal in all rooms of my house (including my garage) and my download speeds are faster than what i was getting with my previous gen Google Wifi product. Im glad i stuck with this product (and found out that the google home speed test may be showing slower speeds than what the system is actually putting out, so use a 3rd party's system like Ookla to check) as its been a blessing with moving into a new house and such.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Setup

    Rated 5 out of 5 stars

    2 thumbs up

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent choice for replacing my older Apple base stations. The price seemed justified, considering I plan to use these for many years. They provide ample coverage for a single-family home of 1500 sq ft, including the backyard, without any issues. Simple setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From 1 gb/sec internet speed the Google Nest enchanced the wireless internet speed from 8 to 30 mgbs/sec to over 300 mgbs/sec. It was super easy to setup and would recommend for those not familiar with mesh wifi systems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and kudos to Best Buy for doing such a hood job with there open box items

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good Mesh missing a little for greatness.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid mesh system. I had the old one which had speakers attached. These do not seem to have that, but faster has faster speeds. The range on the newer wifi signals are weaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big improvment from the previous version.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous two versions of the Google Router. I liked the simplicity and easy of use. I also liked that it was pretty much "hands off". The software updated itself anytime there was an update. I wanted more control over my networking, so I replaced them with another mesh networking router. It was fine for the time being, but wanted to at least have Wifi 6E. When I started getting disconnects and power cycling would not help, I decided to go back to Google Nest. I bought the 3 pack, which is a tad bit overkill for my 1800 sq foot house. I do have two stories and do have two of axis points on either sides of the 2nd story. I was pleasantly surprised at the range and capacity these routers can handle. If you need extra LAN ports, you can purchase an inexpensive Networking Switch and plug that up. Since moving to the Wifi Pro 6E, I have had zero issues or problems with my network. If you are looking for a Mesh Router that is stable and will keep you updated, this is the router to get.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Performance

    Rated 5 out of 5 stars

    Google Nest is a great solution

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works great in our home. I placed one at each end of our house and have great coverage throughout the main floor, room over the garage and around the pool outside (70feet from main router).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not in original box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, but I was surprised they didn’t come in the original box and just came in a plastic bag, but I have the parts were there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought more for new install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I boght a Nest wifi pro about a month ago and so pleased with it. So I decided to buy 3 Nest wifi pro in bundle for another install. They are great for fast connections and execellent wifi coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage in a two story house. Was able to connect all wireless devices with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These definitely get the job done and more. looks very pleasing and tech style to have anywhere in the house as well. Highly recommend getting at least 3 if you have a house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product once u get past the installation.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets start with pros: The speed of Wifi 6 is wonderful! Much improved from Google wifi (first gen is what i had) shipment came on time & clean protected package so I appreciate Bestbuy for the timely manner. The con: The setup was nothing short of horrendous. This new Home App setup for all devices was the single worst idea. it was better when each item worked seperately. Once you set it up DO NOT allow for the Nest Cloud service. I wasted 2 hours of troubleshooting to find that it connected to the internet once i turned it off. Save yourself 2 hours. I had to completely remove my original mesh & backhaul & install them 1 by 1 & on mesh. Then you need can go back & install the ethernet backhaul which required multiple resets. If you are not using wired backhaul then once you install the mesh power cycle each 1 again. Once i had it running they all started going offline until i rebooted them all. Make sure you dont need the internet when you set this up. Patience is going to be key. I gave it 4 stars because long term this is a great improvement & its not bestbuy fault that the setup is really difficult for someone who hasnt used nest before. I love Nest but the setup needs to be improved.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Excalibur, thanks for giving us feedback about the Nest Wifi Pro, and we’re sorry to hear of your difficult experience with the setup. We can imagine how much time and effort you’ve put on this, and we’re glad that you’re able to fix it. We’ll pass this information along to the right team for future improvements. Meanwhile, if you come across any questions or concerns about the Nest Wifi Pro, you’re always welcome to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy But Pricey . . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install . . . but pricey . . . easy to install . . . but pricey . . . easy to install . . . but pricey . . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Wi-Fi router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little Wi-Fi router has really good range for my cameras around the house. One of the big features is web filtering for the kids straight. Easy forward getting it connected and set up. The only thing I would say negative is that it only has one Ethernet port.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice coverage and speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is up from my old Knighthawk single router. Signal strength is great through my whole hose. It's nice to have it managed with the same app as my other smart devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great. Covers the whole house.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Covers the whole house. Speed is excellent and can keep up with the upload and downloads of the entire house.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 1 out of 5 stars

    I need a HEERO.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the rating categories for Setup, Range, and Signal Strength are definitely five stars, the name Pro is very misleading. The features you expect access to with a usable UI/UX are just not there. Trying to reserve IP addresses is there, but keeping track of what is going where is nearly impossible. Also, if you have devices that require 2.4ghz, the directions tell you to walk far enough away for the 5ghz to drop off instead of having a software kill switch as a $75 router does. I returned this in a few days because trying to get my smart home on the new routers was too much trouble. The price is decent for range, speed, and setup, but not for it to be a PRO.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Upgraded from original Google WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an original Google WiFi system with this model, and it is fast, reliable, and has wide coverage. I would recommend this model to anyone wanting to invest in a Mesh WiFi system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay Connected Everywhere!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my older router system, and this has worked wonderfully! I get a great signal all over my house and all the way to my detached garage off the alley.

    I would recommend this to a friend