Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1553 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers highly value the Nest Wi-fi Pro 6e AXE5400 Mesh Router for its speed, ease of use, and coverage. Many users also appreciate the simple setup process, strong performance, and excellent range. However, some customers have reported connectivity issues, and a few have mentioned the limited number of ethernet ports and the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,553 reviews
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Amazing Wifi device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a nutshell it is a very good product with strong Wifi signal. You have to place the routers at least 3 or 4 foot above the ground level to get the good performance. It is an amazing product with very good coverage. I am really liking it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good Product But Complicated.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mesh routers sometimes aren't easy to connect. I had issues connecting, had to call Google support to get them to work. Since purchasing them, everyday some of my smart home products just stop working. I restart the mesh routers and they just start working again. I also had to set them up about 20 feet apart to get a good signal.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi, Vic867. Thanks for your review. We understand your frustration. Mesh routers can be a fantastic way to achieve whole-home Wi-Fi coverage.The ideal distance between mesh points can vary depending on your environment, experiment with placement to find what works best for your home layout. If you've tried these steps and are still experiencing issues, don't hesitate to contact our specialist support.They can provide further assistance and personalized troubleshooting based on your specific setup. Nest

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Just buy them!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and great performance. I’m not sure why I waited so long!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Blends in the home decor

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful easy to setup , worth the buck. Google never disappoints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition if your home has dead zones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has been a true game changer in my home. My home had numerous dead zones with the internet. When i added this to my home my internet coverage became seamless and i no longer have dead zones

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Nest

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great! I am a very satisfied customer. I will be buying more.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Compatability to Older Google Nest products.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Nest smart speake mesh 5 with this item. Not compatability with speakers, same brand. Should have coupon offering for same customer upgrades. Could not pair to other devices without difficulties.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, FrankG. Sorry to hear your experience with the Nest Wifi Pro wasn’t the best. We’d be happy to look into your concerns and find you a solution — when you’re ready, reach out to us here: https://support.google.com/googlenest/gethelp? madebygoogle

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Upgrade from Original Google WiFi

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when on sale to replace my original Google WiFi. Three of these were able to cover what I needed five of the original. Stepped improvement in speed as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Money well spent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy installation and worked right off the bat. great buy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warm feeling

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pods get a little warm, but function very well. Great for Fiber internet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Reliable and efficient.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google home wifi unit we purchased is working quite well. We are able to use multiple pcs, laptops and tablets at the same time. Our family members work from home 3-5 days per week. Thanks for a reliable product......JL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dead spots are gone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Set up was pretty easy. Once pared with my internet everything was good. I have a 3700 sq. ft. single story house with basement, I used to have dead spots around my house and garage which are now gone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Now that's speed!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things work like a champ. Couldn't be happier with them. Internet speeds are perfect. Way faster then my previous system plus I have service all over my house including outside. All my cameras run perfect now too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good wifi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any issues with the WiFi. Seems to have good range, even outside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent connection and easy setup!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent connection and very easy setup. Great signal strength. Love that it auto self-corrects any errors. Accessible via the Google Home app. Great all around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent easy to setup and monitor all devices can pause based on the schedules

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Nest Pro Mesh: Delightful and Seamless experience

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great seamless product. Easy to install and delight to work with

    I would recommend this to a friend
  • Cons mentioned:
    Price
    Best Buy Employee

    Rated 4 out of 5 stars

    Price is steep, but it sure delivers.

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it was a tad bit cheaper and is offered in a 3 pack like the older generations. But a mesh network is always the way to go, and is a lot better than Eero.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Device, works well

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had eero pro 6e and had issues support could not solve like buffering, and google homes not working. Switched to Nest Wifi Pro 6E and all issues gone. Setup had a few kinks but didn't take long and once setup was complete I was very happy! Great speeds and distances.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JeffL, thanks for sending in your review. We're happy to hear that the performance of your Nest Wifi Pro has been great. We'd like to further improve on your overall experience by helping you with identifying the kinks you had during setup. Please feel free to reach out to our support specialists for any technical concerns by visiting or Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Extreaming little toy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet is working fine plus the price kind expensive but other than that good product streaming

    I would recommend this to a friend