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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1557 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers highly value the Nest Wi-fi Pro 6e AXE5400 Mesh Router for its speed, ease of use, and coverage. Many users also appreciate the simple setup process, strong performance, and excellent range. However, some customers have reported connectivity issues, and a few have mentioned the limited number of ethernet ports and the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,557 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Saved our internet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This took out speeds from unbearable to actaukly being able to stream 4k super smootly with no buffeeing or random connection drops

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Good addition to network

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to configure and gave a boost to coverage in existing nest network around home.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 4 out of 5 stars

    Wifi Reach

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need your wifi to stretch across 3k sq ft then these will do the trick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Great Simple&Easy Router!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you’re looking for a simple, easy, and modern looking router, this will definitely deliver all the basic capabilities of a modern router, the only thing I’d note is that the range (atleast in my single level 1400 sq ft apartment) is a bit exaggerated, and you may need the nodes placed around your house to get the full range out of it. Otherwise great product!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router and working smoothly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great WiFi router. We have had smooth internet so far with all devices across a 2500 sq.ft single level home. Installation was a breeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reserve a Lot of Time to Install This.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system works extremely well but it is a complicated labor intensive time-consuming install. The Google Home App works well for directions, but at times is overly complicated. As a side bar, we had to purchase this because a power surge burned up our previous system. Buy surge protection for this network!!!!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Paul. Thank you for sharing your feedback on the Nest Wifi Pro. I'm glad to hear that the system works well, even though the installation process was challenging. I understand that dealing with a power surge and having to replace your previous system must have been an additional inconvenience. If you need more help and other concerns, please don't hesitate to reach out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it actually does speed up your current provider blazing fast internet and no lag. Very easy to set up in minutes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better than the previous Google Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought the Google Nest Wi-Fi last month, I noticed it's much better than the previous one. Technology moves so fast, and routers usually last only 2 to 3 years. However, it's strange that two of my laptops have a weak signal—though they still work. Thankfully, my internet provider is blazing fast.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for your thoughts on the Nest Wifi Pro, Jaysoncruz. While we’re glad you’re enjoying the upgrade, we hear your concerns on not getting the best speeds. There could be a few things impacting your connection — here’s some suggestions to fix this:

      1. Your device is far from your Wifi router: often moving your device closer to your router or point will result in improved speeds.
      2. Building materials and other objects may slow your connection: if possible, try to use your device within a clear line of sight to your router or point.
      3. Some devices do not support the faster Wi-Fi standards: speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it’s likely it won’t support the latest standards for the fastest speeds.

      Here’s a guide with more details: https://support.google.com/googlenest/answer/7578264?hl=en&ref_topic=7620336&sjid=14351523150742169093-NC

      We’re here anytime you need us: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    No stability with connection speed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speeds not consistent., poor reach between floors and when in closed doors (same level rooms) Planning to move on with TPLink (which has no issues for 3 years before switching to this). Not worth it for the cost

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Barath. Sorry to hear you're having inconsistent connection with the Nest Wifi Pro. There could be a few things impacting this — here’s some suggestions to improve your speed:

      1. Your device is far from your router: often moving your device closer to your router or point will result in improved speeds.
      2. Building materials and other objects may slow your connection: if possible, try to use your device within a clear line of sight to your router or point.
      3. Some devices do not support the faster Wi-Fi standards: speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it’s likely it won’t support the latest standards for the fastest speeds.

      For more information, here’s a link: https://support.google.com/googlenest/answer/7578264?hl=en&ref_topic=7620336&sjid=14351523150742169093-NC

      If these tips don’t help, reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great WiFi

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again Google nails it with a mesh network system. Incredibly easy to setup for beginners but jas all the advanced features for networking nerds.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticed a significant improvement with WiFi speed since I upgraded from Google Mesh to Nest Pro!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    BEST Wifi Extender!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extend Wifi range and add speed! WOW! Could not believe this product actually DOES what it promotes to do! Great cost efficient option for home offices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up! Great range perfect for our size home!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It's wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a wifi alright. It's got wifi and a different wifi. So much wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Google best wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend to everyone I know with out second guessing myself

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Regret upgrading, super buggy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from original Google WiFi to this. Haven’t noticed any real improvements (though don’t really have many issues with my last ones but wanted to have the latest). These are super buggy. Had to re add routers multiple times. Sometimes internet just doesn’t work for no good reason for 15 min or so, never happened before and neighbors have theirs working so must be due to the routers. Hopefully they will fix them through updates? I really am regretting upgrading though. Not trusting Google as a brand as much as I used too, i recently switched back to iPhone due to multiple issues with my pixels. Quality control and usability has not been great with their products recently in my experience.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Simplicty. It’s unfortunate to hear that your experience with the Nest Wifi Pro is below your satisfaction, and we’re sorry for the inconvenience these issues have caused you. We’d like an opportunity to investigate and help you with your concerns. We encourage you to visit us anytime at the following link so we can guide you with troubleshooting accordingly: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for a while. Gave away my google wifi mesh and got this. Rock solid no issues. Great signal for my house

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Wifi

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I have wifi where I couldn't have it my house it is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Product for the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. The reason for the 3 is it is not as easy to set up as described. Also the range isn't as good as described but better than other products out there. If you have Spectrum as your internet service provider expect some solid knowledge to set these up. Once set up everything else was a breeze.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, LJDob. We're glad to hear that Nest Wifi Pro has been working great for you. We do apologize if setting it up wasn't as easy as you expected. We value your support needs and would love to offer help on any issue that may arise with your device. Please feel free to contact our Google Wifi support team using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the best routers i ever owned! Its good for single piece even tho i recommend getting the two instead to get maximum performance

    I would recommend this to a friend