Customer Ratings & Reviews
- Model:
- GA03904-US
- SKU:
- 6520786
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the Nest Wi-fi Pro 6e AXE5400 Mesh Router for its speed, ease of use, and coverage. Many users also appreciate the simple setup process, strong performance, and excellent range. However, some customers have reported connectivity issues, and a few have mentioned the limited number of ethernet ports and the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup
So far a flawless product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A quick and easy installation! It has worked flawlessly since without any need for tinkering! Great product!
I would recommend this to a friend - Pros mentioned:Setup
Good signal all over the house, 3840 SQ Ft home.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure what issues people had setting this thing up. I plug it and in 5 minutes it was done. Just the update that took additional 5 mins.
I would recommend this to a friend So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. However one weekend the system just stopped, not sure why, possibly due to old modem. This system does get warm, but not as warm as the eero. The eero runs extremely warm to hot and then just stopped working just a little over a month after buying. This warm to hot was scary. This nest pro has short cables which does not allow you to place them up high.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello Ande, thanks for sharing your feedback on Nest Wifi Pro. We’re glad to hear it works well so far, but we’re sorry to hear that the system stopped some time, and that the candles are below your preference. We’d be happy to share this information with the right team for future improvements. Meanwhile, in the event your system stops working again, you may try to restart your modem, even if your modem appears to be working fine, to establish a secure connection to the Wi-Fi router/point as Wi-Fi signal and connectivity will still depend on other factors like interference, multiple devices using both bandwidths on your router and the older Wi-Fi chips on your devices that might not be able to support these speeds. If you're using a modem/router combo, set it in bridge mode and disable its Wi-Fi functionality to avoid double NAT issues.
We also suggest these simple steps that might help:
- Move the connected device closer to your Wifi router or point.
- Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance.
- Make sure all unused devices are off and not draining bandwidth with large downloads.
- Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
- Run a mesh test to confirm placement of your Wifi points.
We’re always here for your support needs. Simply let us know if there’s anything we can help you with by contacting us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Easy Setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Improved our Wi-Fi range and strength immediately.
I would recommend this to a friend wifi pods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good for what they do and there pods are cute for dispaly in your home
I would recommend this to a friendVery good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and it’s perfect when you are traveling especially. I like using it
I would recommend this to a friend- Pros mentioned:Setup
Just NESTING
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. A good price. I recommend this product for boosting the wifi signal
I would recommend this to a friend - Pros mentioned:Ease of use
Peoduct works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product works well. Easy to plug and play if you have limited networking knowledge.
I would recommend this to a friend - Pros mentioned:Ease of use
Great quality and easy to set up
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Google Mesh network is extremely easy to set up and customize. Would recommend
I would recommend this to a friend Buyer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed extra wifi range and i got it! Best on the market
I would recommend this to a friend- Pros mentioned:Coverage
Easy setup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well; good coverage. Set up was easy, including guest network.
I would recommend this to a friend - Pros mentioned:Ease of use
Nice little network.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wifi network. Great range. Easy setup. Capabilities of the product exceed the throughput of my current ISP.
I would recommend this to a friend - Pros mentioned:Ease of use
Success!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another Google product that works as advertised! Easy setup, works well with our Starlink, Ring security cams and Schlage door lock.
I would recommend this to a friend Nest Wifi stinks go with Asus
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a Google over Apple person for 20 years. I always try the new google products and I am always disappointed. Besides my Samsung phones. I purchased the Nest Wifi Router and 4 extra pucks/satellites. This system kept crashing, it would randomly disconnect from the internet for 5 or 10 minutes. The wifi connection would have full bars but no internet connection. When trying to troubleshoot google would blame Verizon and Verizon would blame Nest. I had 5 tech support visits from Verizon they replaced the Router, removed the router, replaced the ONT, checked all cat6, made me switch my switch. By the time I couldnt take it anymore I asked google for a refund and they refused saying i just passed the refund window regardless if the trouble shooting started in the window. I ended up taking all the units put and putting in an ASUS router and statilite. It now works perfect and i have 5 Nest paperweight. Long story short save the time skip Nest Wifi.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello LTan, thanks for being an avid user of Google devices, and for sharing the details of your feedback on the Nest Wifi Pro. And it’s unfortunate to hear of your disappointing experience. We can imagine how much time and effort you’ve put on this, and we’re sorry for the inconvenience this issue has caused you. We care about your experience, and we hope you can consider giving us another chance to help. Please share with us your recent case contact reference so we can continue our investigation, here: https://support.google.com/googlenest/gethelp
Perfect but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product, especially for large homes or large distances
I would recommend this to a friendEasy Setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up with Google Home app, good coverage with mesh WiFi.
I would recommend this to a friend- Pros mentioned:Ease of use
Next Gen Simple Wi-Fi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Router works great with the Google Home App and makes it easy to manage your network devices.
I would recommend this to a friend Meh, marginal upgrade
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used both it’s predecessors Google WiFi & Nest WiFi. I expected more, understanding WiFi 6 vs non-wiFi 6 devices. In my envoronment, my testing produced a minimal upgrade. Therefore, at $399 considering returning. App & network setup almost identical in it’s positives & it’s limitations on the Google home app. If you’re familiar with this family of products, you’ll feel at home. Lastly, did not love shinny new look.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi OJSilk, thanks for sharing your review. We're sorry to learn that your experience with Nest Wifi Pro didn't meet your expectations when it comes to the performance and design of the device. If you're willing to give it another go before you return the device, we recommend that you reach out to our support team so we can better identify the issue and help improve the performance of your Nest Wifi Pro. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better wifi throughout the entire house now without having to switch networks. It just switches automatically.
I would recommend this to a friend- Pros mentioned:Ease of use
Super Wi-Fi
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router system. Easy setup and syncs up with all my other Google home products!
I would recommend this to a friend