Customer Ratings & Reviews
- Model:
- GA03904-US
- SKU:
- 6520786
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the Nest Wi-fi Pro 6e AXE5400 Mesh Router for its speed, ease of use, coverage, setup, and overall performance. Many users also appreciate its range and signal strength. However, some customers have reported connectivity issues, while others feel the price is a bit high and have experienced compatibility problems with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Worth every cent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple setup and fast speeds. If your ISP offers gig service this can handle it.
I would recommend this to a friend Musician
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the 1st Generation and was solid. With this new generation after installing it 3 weeks ago, seems less solid than the old one, but I will give it a few more weeks and see....
I would recommend this to a friend- Pros mentioned:Speed
Fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had the nest before this one, this runs so much faster. Verry nice!
I would recommend this to a friend - Pros mentioned:Speed
Best wifi mesh system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found the set up incredibly easy. The app works great. Internet speeds have been consistent.
I would recommend this to a friend - Pros mentioned:Performance
Happy with Google Nest.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great service with google nest. no problems . Have in two rooms.
I would recommend this to a friend - Pros mentioned:Ease of use
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great reach and connection! No issues and easy setup!
I would recommend this to a friend - Pros mentioned:Ease of use
Google - nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to install these myself very easily. The wi-fi in our home is a lot better.
I would recommend this to a friend - Cons mentioned:Connectivity
All Google WiFi Options Have been Terrible
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy a google Nest / Wi-Fi product again and I'm mad at myself for even attempting this upgrade as a solution to my problems. Perfect if you are looking to reboot your network on a weekly basis... I started with the OG nest, had 3 and was having performance issues with many devices. After trying to troubleshoot this with Google many times it seemed that this upgrade would solve those problems... end result is the same. 1. devices randomly lose connection and will not reconnect unless I reboot my entire network... 1. speeds tend to drop out all of a sudden and for random devices. again, typically only solved by rebooting the entire network... 1. Google support is less than helpful
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi there.
We understand your frustration with the Google Nest/Wi-Fi product and the connectivity issues you've experienced. Your feedback is important to us.
Please share more details about your specific issues here so we can work to improve your experience: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Pro 6e mesh router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well, however wish they also had an HDMI port.
I would recommend this to a friend- Pros mentioned:Coverage
Excellent!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Full coverage in a 3500 square foot house.
I would recommend this to a friend Google Nest Wifi Pro a Great Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased these before and find that this works as indicated and the range is great
I would recommend this to a friend- Pros mentioned:Performance
Stinks - constant disconnection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So angry that I upgraded to these from the generation 1 next but was told I had to so outside camera’s would work - WRONG!!! And now too late I can’t return them because we were trying to figure out why they weren’t working. Probably is if you move from room to room on a WiFi device they sometimes disconnect - not good at passing off to the next nest. Also, working remotely at desk that isn’t moving would lag multiple times a day (hardly ever happened with the gen1 nest. So moved back to the gen1 next and surprise the outside camera still work and I’m stuck with these since I missed the return timeframe. Totally unhappy with this purchase!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, aMiller. It's unfortunate to hear that you encountered this issue with your Nest Wifi Pro. We apologize for any inconvenience this may have caused you.
We understand that upgrading to the new Nest Wifi Pro can be challenging. However, we recommend trying out some helpful steps below that may be able to help you with your concern:
- Remove any wired backhaul connection you have with your Nest Wifi Pro devices.
- Remove any wired accessory devices connected to your Nest WiFi Pro devices, like printers, storage devices, etc.
- If only a few devices aren't working, try restarting your Wi-Fi devices that are disconnected. Depending on the device, a restart might be required to connect.
- If you're planning to recreate a new Wi-Fi 6E network using Nest Wifi Pro in your existing home structure in the Google Home app, it's important to factory reset your old Wi-Fi 5 network using the app to remove the existing Wi-Fi network. Then you can set up a Nest Wifi Pro network.
If you still experience the same disconnection issue with your Nest Wifi Pro, you may reach out to our support team for further assistance with your support concerns using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
A must have for a multi level home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast and easy to put together. Another amazing product you wish you had bought sooner.
I would recommend this to a friend - Pros mentioned:Ease of use
Great wifi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to replay the previous nest wifi pods. These were easy to setup and work very good.
I would recommend this to a friend - Cons mentioned:Connectivity
Just Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really want to like these; they are easy to set up and configure. I do wish they had some advanced options or better ways to troubleshoot issues. But the issue is your connection with these will get slower and slower and the only way to fix this is to reboot the entire network, daily!! Search the internet, this is a known issue that Google is not fixing. When they work, they are great, but it's only for a short period of time.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi there, IanG. Sorry to hear you're running into slower speeds on the Nest Wifi Pro. Your connection performance may be affected by several factors — here are some suggestions to help improve it:
1. Your device is far from your Wifi router: often moving your device closer to your router or point will result in improved speeds.
2. Building materials and other objects may slow your connection: if possible, try to use your device within a clear line of sight to your router or point.
3. Some devices do not support the faster Wi-Fi standards: speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it’s likely it won’t support the latest standards for the fastest speeds.
For more information, here’s a link: https://support.google.com/googlenest/answer/7578264?hl=en&ref_topic=7620336&sjid=14351523150742169093-NC
If you're still having trouble after trying these tips, we’re just a click away: https://support.google.com/googlenest/gethelp
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Read the reviews pretty much all the same for mesh systems..the only one that gets five stars is the orbit..way out of my range for a mesh system..but i do have a range of goggle devices
I would recommend this to a friendGoogle Nest WiFi Pro Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and small components. Easy to display without them being noticed amongst of ideas surrounding them.
I would recommend this to a friendMuch needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its been working really well so far. No one has complained about lagging signal.
I would recommend this to a friendGood for wifi, lacking without the speakers though
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The range is much better that the previous nests but I REALLY miss the installed speakers. If we didn't need the boosted range I would've stuck with the older ones.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, bowserbruiser! Thanks for giving us feedback, and we’re glad you like the overall performance of Nest Wifi Pro. We hear your concern about having a Google Assistant-enabled speaker.
After thorough research and feedback from customers and retail partners, we’ve learned most users appreciate a dedicated networking system. Removing the Google Assistant speaker allows us to expand our reach and offer Nest Wifi Pro at a more affordable price point.
Your experience means a lot to us. We’ll definitely share this with the right team to work on improving our products and services. If you come across any other concerns around the performance or features of the Nest Wifi Pro. please contact us here and we’ll gladly help you: https://support.google.com/googlenest/gethelp
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent signal good mesh setup fast and excellent signal strength
I would recommend this to a friend