Customer Ratings & Reviews

So far, it's been great. Our home is over 3,000 sq ft, and we've had very minimal issues with connectivity. I would definitely recommend this product.

Was having issues with Spectrum router. I have a 4,000 sq ft house. The basement rec room and bedrooms upstairs had very poor wifi connection power. Computer connections and tv streaming were terrible. All soved with this mesh system. Very pleased.

GEN 2 Google wifi died, just after the 2 year waranty expired, it worked great, so decided to go with Google for the second purchase. Unfortunetly, the Wifi Pro has been a big disapointement. Constant disconnects, signal goes from low to high, buffering, more disconnects, lights and smart devices stop working etc etc, you get the idea. That's why, I am going back to the GEN1+2 routers Both worked great for years. GEN 2 lasted 2 years, if I get the same for the replacement one, I rather go that route.

I think this has to be the worse WiFi router I have ever used. It won't stay connected to the modem, the satellite extenders do not stay connected to the router nor do they extend the range. I have a satellite in the garage, it's probably 25 feet away from the router and it can't stay connected and everything that I count on to be connected are constantly off line. These things aren't cheap and it's maddening that I'm going to have to purchase something else. Pure crap.

Great product by Google - the internet was stable with 1 gig internet. Highly recommend to use this if you have a large home. I put one on the top, middle, and the basement floor.

Upgraded from first generation. Old house wasnt wired for internet in all rooms. Used for 2 rooms down from the modem. Gets 370-420mb on a 500mb plan. Can game, stream, watch youtube in 4k and use discord all at once.

So far loving it. Placed through out the house. I did have issue with the 3rd one trying to connect to the mesh. It took a while but it eventually worked. The 2nd one conntected right away and I ahve them all hard wired in as well

Google customer service was able to help me setup the mesh and my Arris modem. More companies need to realize customer service is everything

Upgraded from Google Wifi to this and I can already tell a huge difference. All of my google smart home devices are a lot snappier in response time. My download speeds have never been faster. Great product. Get 3 if your place is bigger than 1500 sq ft.

After my original Google wifi network crashed, i had to look for a new one. It was a challenge to setup, but it was worth the hassle.

Switched from a nighthawk router 7 months ago to this. Should be called the google mess to be honest. When it works it’s great but emphasis on when it works. I will say setup is a breeze and its range is great when it’s working but if you work from home I would stay away from it. Satellite's are constantly dropping signal and today I said screw it and going back to netgear.

Do not purchase as the mesh network does not consistently connect to the router. I Contacted Google and they do not have a solution for this issue as it occurs daily. Even after resetting the entire system everyday

Took a LONG time to configure because it kept going offline. Range doesn't seem to be as good as the original 1st gen Google Wifi that I replaced. But once I figured out where to put each router and not go offline, the internet seemed fine. Debatable whether this was an upgrade over my original 1st gen Google Wifi. More tech savvy customers will probably not choose this.

Great mesh system for the price, especially if you're already invested in the Google Nest ecosystem.

Overall good product. Sometimes feels like using as an access point does not reach far even when two rooms away.

The product is now working well. I had a lot of problems with the setup. It turned out to be an issue I had with the application on my phone. Tech support could not help me. I was able to correct it by using another phone. I got the idea from a search online.

Easy setup and great app! Using google router and google home, managing home devices is easy and fun!

Overall, a two man team effort on this success story! Arnoldo of the sales team suggested the Arris modem with the Google Nest router system. And, Kyle came to the house to set it up and explain its workings.

Works so well. No more dead spots inside or outside, and the internet speed is much faster than the standard router you get from cable company.

Had a couple of issues with the network so far but all in all it is working. Had to buy an additional access point for coverage and sometimes the main network loses connectivity.