Customer Ratings & Reviews
- Model:
- GA03902-US
- SKU:
- 6520788
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the Nest Wifi Pro 6e AXE5400 Mesh Router's ease of use, setup, coverage, range, performance, and signal strength. Many appreciate the fast and simple setup process and the excellent coverage throughout their homes. However, some customers report connectivity issues and find the price to be relatively high. A few users also experienced compatibility problems with certain devices.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Horrible Mesh system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed this inside my 1 story 1800 sqft home and the 2 pack couldn’t even cover that. Multiple cameras outside fell offline and I didnt get wifi past my front door. I also had the second node on a wired backhaul for better performance. Probably the worst mesh system I’ve ever used. I was replacing an Eero wifi 5 mesh with this one and let’s just say I went back to that system that gives me much better wifi. Reason I wanted to upgrade is for all the wifi 6 devices in the home to take advantage of higher speeds. Definitely not happening with Google.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi TacoGawd, thanks for trying out the new Nest Wifi Pro. It's unfortunate to hear about the offline issues you encountered and we apologize for any inconvenience this experience may have caused you.
If you're willing to try, here are some helpful steps you might want to try out:
- Check for an internet connection at the Parent Point. Try connecting to the parent point with any laptop or PC device having an Ethernet cable in the LAN port of the primary Wifi router, and check for internet access. If the Wifi device's light flashes yellow or orange to indicate it's offline but allows access to the internet, the issue could be due to a firewall or switch that blocks cloud services. We recommend checking the WAN settings on the primary Wifi router.
- Check if you're having a managed or unmanaged switch upstream from the parent point. If there's a managed switch, enable Bridge Protocol Data Unit (BPDU) flooding. You might need to contact your ISP or manufacturer if you haven't tried enabling BPDU flooding. If there's an unmanaged switch, unplug the switch from the topology of the network.
- Check your modem or router combo for an active firewall and disable it if possible. An active firewall might block cloud services. Not all firewalls can be completely disabled, so to configure the firewall to its lowest security setting can also help. Procedures for how to check and disable firewalls vary with each setup. You may need to check with your ISP. Also, check if you may be having a third-party firewall such as Circle and we recommend disabling it if possible.
- Perform these steps if the app indicates the network is offline but the points are solid white or teal and allows internet access. Forward port 5222 UDP on the upstream router to the parent point's WAN IP. Port 5222 UDP is used for cloud services. Set up a Demilitarized Zone (DMZ) rule for the parent point downstream of the modem and router combo. A DMZ opens all ports upstream for the Wifi device when enabled, which allows it to properly communicate to cloud services.
- In some occasions, bridge mode might have been enabled during setup. Try to disable bridge mode, then check if this resolves the issue. To disable bridge mode, you may try following the steps below:
a. Open the Google Home app.
b. Tap Wi-Fi and then Settings Settings and then Advanced Networking.
c. Tap Network mode and then tap the Wifi router or point and then NAT (standard) mode.
If none of the steps we provided prove to be helpful in fixing the issue, please do not hesitate to contact our support team for further help is troubleshooting and isolating the issue here: https://support.google.com/googlenest/gethelp
router nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good product and I mean that and as required I am making this require meet the minimun number of characters ti be acceptable.
I would recommend this to a friendWould refer to friends
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had no issues with the connections and have noticed a better quality connection and fewer instances of buffering.
I would recommend this to a friendgreat mesh router for a fraction of the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product once you get used to the fact they have to be controlled via an app but if you already own other smart devices lt makes it easier
I would recommend this to a friendBoost your wifi
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really helped strengthen wifi in office. Would recommend
I would recommend this to a friendWould not buy again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product worked good for about a year then all the sudden got the blinking yellow light of death. Google support been mediocre at best, reboot this, reboot that, and hopefully it works. It didn't. Pretty sure an update has caused problems as I find this problem being reported in many forums. Internet works, but I get devices that drop from the network and the only way is to recover is to reboot each device or restart my network. Am currently researching another mesh network to replace this with. Don't see this being fixed or improving anytime soon (been 45 days with problem).
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey JonB, We apologize that your previous experience wasn't ideal. We'd love to help get you back on track. We recommend you reach out to us at your best time, because we want to perform some advance troubleshootings, just fill out this form: https://support.google.com/googlenest/gethelp
Google nest router
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but in one of the bedrooms in our 2 bedroom apartment signal is weak
I would recommend this to a friendGoogle Wi-Fi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product mesh wifi system. Bought extra pods.
I would recommend this to a friend- Pros mentioned:Coverage, Ease of use
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.our house is spread out, we are getting way better wifi since installing which was very easy
I would recommend this to a friend As advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great service. Great signal. Havent had a weak connection yet
I would recommend this to a friendnest Wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this to get better signal in garage. Works well so far, have had for about a month.
I would recommend this to a friendGoogle Nest is Amazing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this router. It does such a great job of providing adequate coverage throughout my house.
I would recommend this to a friend- Pros mentioned:Coverage, Speed
Major improvement from google wifi mesh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Transferring from google wifi to nest pro was soooo easy! More coverage and better speeds.
I would recommend this to a friend A lil disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the 1st gen Google wifi and I upgraded because these had the wifi6 protocol. I have not really seen a difference though.
I would recommend this to a friendGood mesh router not strong signal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast download speeds but the signal should be stronger.
I would recommend this to a friendBest Mesh Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Best mesh system to date! I tried a few but had to return, the Google Mesh was the best for me
I would recommend this to a friendWorth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the money. My range for wifi have doubled and my previous wifi was the plume.
I would recommend this to a friendGreat WiFi Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product offers good wifi range throight your home. Everything syncs well especially if you have smart home products!
I would recommend this to a friendPrefect router and mesh network
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from the previous version but the 6e signal is the best!
I would recommend this to a friendEasy pairing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy installation, updates the routers for all access points within the Google application inter connected, very happy with the purchase, excellent medh system.
I would recommend this to a friend