Customer Ratings & Reviews
- Model:
- GA03902-US
- SKU:
- 6520788
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the Nest Wifi Pro 6e AXE5400 Mesh Router's ease of use, setup, coverage, range, performance, and signal strength. Many appreciate the fast and simple setup process and the excellent coverage throughout their homes. However, some customers report connectivity issues and find the price to be relatively high. A few users also experienced compatibility problems with certain devices.
This summary was generated by AI based on customer reviews.
Best Buy google nest good combo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has allowed my home to run smoother for wiifii and electronic connections
I would recommend this to a friend- Pros mentioned:Setup
Nest WIfi router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty well. No complaints. Easy to set up and range is very good.
I would recommend this to a friend Good Wi-Fi Coverage
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router works well. Nice Wi-Fi Coverage within home.
I would recommend this to a friendNest router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be working as intended. We are happy with the purchase and has helped with our nest cameras and internet.
I would recommend this to a friendabsolutely must buy wifi nest!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.solved our garage wifi problem - great item and great setup!
I would recommend this to a friendGreat device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router, already have three in my house. Will be getting one more soon. All the hiccups from launch have been fixed.
I would recommend this to a friendGood Mesh system for the money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this for about 4 weeks, and it has been great! I love the way it integrates with Google Home, and I have not had any problems.
I would recommend this to a friendNest modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing improvement in internet connectivity. Great service and even got a discount on the sale price.
I would recommend this to a friendEasy to install!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.App is user friendly snd instructions are really ckear. Get great service all around the house!
I would recommend this to a friendSolid wifi mesh for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great. I do wish there was a Google assistant with it, but great value and works perfect
I would recommend this to a friendSgtmaj
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent advice works great. Has allowed all my electronics to work properly
I would recommend this to a friend- Cons mentioned:Connectivity
Stay away!! DO NOT BUY.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this thing unless you are into 400+ dollar paper weights in 3 rooms of your house. It does not stay connected to the modem, disconnects multiple times a day and if you are in the middle of something, tough luck. Google knows about this through the multiple complaints and will have you waiting for weeks with no resolution, stay away as much as possible.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, AlexTheMechanic30. We're sorry to hear that your experience with the connectivity of your Nest Wifi Pro has been frustrating. Although the Nest Wifi Pro is expected to provide fast reliable coverage, its performance can be affected if there are potential sources of interference, either physical interference (thickness and type of walls, mirrors, windows, etc.) and competing signals (other wireless devices, baby monitors, microwaves, etc.). If you're experiencing a spotty connection or weak signal, we recommend checking your Wi-Fi network to see if your bandwidth is congested. This may happen if you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network. You may need to extend your Wi-Fi network’s range using an extender, boosters or additional Wi-Fi access points.
We'd like to check again for reasons why your Nest Wifi Pro is behaving differently. Please contact us anytime through our Google Help site here: https://support.google.com/googlenest/gethelp
Nest WIFI routers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The addition of these routers expanded the range of my WIFI throughout my home.
I would recommend this to a friend- Pros mentioned:Ease of use, Speed
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Super easy install. Boosted the internet considerably
I would recommend this to a friend STEVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was right! Unfortunately the connection is not great. It tends to go offline frequently. Maybe not the best for Sonic Fiber. The other problem is it only has 2 connection on back side.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, StevenK. We appreciate your feedback, and we’re sorry to hear about your experience with the Nest Wifi Pro.
Checking the placement of your Wi-Fi router or points (if you have any) can help, which is vital to have reliable Wi-Fi throughout your home. Points work best when they’re no more than two rooms away from each other. If the far end of your house has weak Wi-Fi, don’t put a Wifi point in that exact spot. Instead, put it part way in that direction. Try to place it in an elevated position like on a shelf.
You can also try these steps below that can improve your overall experience:
- Move the connected device closer to your Wifi router or point.
- Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance.
- Make sure all unused devices are off and not draining bandwidth with large downloads.
- Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
- Run a mesh test to confirm placement of your Wifi points.
We understand that having more ethernet ports at the back of the device is ideal for you. We’ll share this information with the right team for future improvements. If you need more help, we have our dedicated team for your support needs here: https://support.google.com/googlenest/gethelp
Great extension
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this to boost my wifi signal at home. Works amazingly.
I would recommend this to a friendWiFi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi 6E works well WiFi everywhere. And WiFi in my pool underwater
I would recommend this to a friend- Pros mentioned:Setup
Poor quality and support
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont waste tour money on this product, customer support is non existant. I bought this product in November, setup was ok however the google home app has some issues. Also I registered this product on setup and when I go to the warrenty section it says no product is available. This device has unknown items on my network that cannot be blocked or removed. All you can do is pause them. No way to find out of its the device or the app.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Rich. Thanks for posting a review about the Nest Wifi Pro. It's unfortunate to learn about your experience with Nest Wifi Pro and our customer support. We’ve taken note of your feedback as we're always striving to improve our products and services, along with the accessibility and responsiveness to our customers.
Also, the Nest Wifi Pro comes with a 1-year limited warranty. You can find these details in the box, or visit g.co/devicewarranty. And for questions about the features of the device or other details about warranty claims, you can contact us anytime here: https://support.google.com/googlenest/gethelp
Honestly sad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great but it is now October and the second nest is not working keeps disconnecting. I’ve contacted our provider we have had no drops it’s the mesh nest just turning off
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, iiGR33DYii. We're sorry to hear about your issue with the connectivity of your Nest Wifi Pro. We suggest checking the placement of your Wi-Fi router and points which are vital to have reliable Wi-Fi throughout your home. As a general rule, points work best when they’re no more than two rooms away from each other. For example, if the far end of your house has weak Wi-Fi, don’t put a Wifi point in that exact spot. Instead, put it part way in that direction. Try to place it in an elevated position like on a shelf.
You can also try these steps below that may help:
- Move the connected device closer to your Wifi router or point.
- Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance.
- Make sure all unused devices are off and not draining bandwidth with large downloads.
- Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
- Run a mesh test to confirm placement of your Wifi points.
For more help, don’t hesitate to contact us here: https://support.google.com/googlenest/gethelp
Google Nest Wifi Mesh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised, works well with Google Home app. All devices run well with high bandwidth.
I would recommend this to a friend