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Customer Ratings & Reviews

Your price for this item is $132.04
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 226 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-226 of 226 reviews
  • Rated 5 out of 5 stars

    Great budget mesh router for 6e

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, could use some tweaks to device prioritization tweaks and customization options but overall they work great and for pretty cheap compared to other wifi 6e mesh router systems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and competent service. Each person that helped me knew exactly what was necessary and worked flawlessly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not stable product and google is bad in update

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor ! Away from google product. It all lack of transparency to user and future software updaye made product gettong worse and worse. Nest Router got few software updates and its well known it become worse and unstable time by time. You as user will appreciate the stable product instead of a research product done by G engineer without actual know what’s going on.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi there, thanks for reaching out about your Nest Wifi Pro. We understand it's frustrating to experience unstable internet connectivity. Here are a few steps that might help resolve the issue:
      Double-check your cables and connections: Ensure the provided Ethernet cable is securely plugged into both your Nest Wifi Pro and your modem/router.
      Power up your modem and router: Verify that both your modem and router are powered on and that all cables are securely connected.
      Confirm internet connection: Make sure your modem is connected to your internet source, such as the cable, DSL, or fiber optic line coming into your home.
      Restart your network: Try restarting both your modem and router. Often, a simple restart can resolve connectivity issues.
      Factory reset as a last resort: If the above steps don't work, consider performing a factory reset on your Nest Wifi Pro. However, keep in mind this will erase all your settings, so proceed with caution. Wait until the light indicates your device is ready for setup before re-configuring it.
      Also, take a look at this article about how to improve the slow internet connection on your Google Nest Wifi Pro: https://support.google.com/googlenest/answer/6246489? Nest

  • Rated 3 out of 5 stars

    Not what I expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t speed up WiFi. Not what I expected we will be returning it

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, user618871. Thanks for sharing your experience with using the Nest Wifi Pro, and we’re sorry to hear that your expectations are not met. We’d like to know more about your concern so we can guide you with proper troubleshooting procedures towards resolution. Feel free to visit us at your earliest convenience here: https://support.google.com/googlenest/gethelp Nest

  • Rated 1 out of 5 stars

    Absolutely Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think I've ever had a product make me and my family as mad as this does. It goes out 10 times a day. It's legit awful. We have a small house, and even with the 3 pack, it's atrocious. I thought that there was no way that our problems came from this router, so we switched from broadband to fiber. Nothing changed. It still goes out constantly. Hard to even finish a streaming movie with this device. Might be our family's last google product.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, DukeBunswalker. It’s unfortunate to hear about your experience with the Nest Wifi Pro, and we’re sorry for the inconvenience this connectivity issue has caused you.

      Where you put your Wi-Fi router and points matters a lot. Here's some tips that you can try to get the best signal throughout your home:

      - Think "middle ground": Points work best within 2 rooms of each other. Don't stick one in the weak signal zone – place it halfway there instead. Bonus points for putting it up high on a shelf.
      - Move closer: If your device has weak Wi-Fi, bring it closer to the router or point.
      - Clear the path: Walls, doors, and even fish tanks can block the signal. Move points around to avoid obstacles.
      - Power down unused devices: Turn off devices that aren't in use to free up bandwidth.
      - Beware the signal stealers: Microwaves, refrigerators, and other electronics can mess with Wi-Fi. Keep them away from your points.
      - Run a mesh test: Use the built-in test to check if your points are in the best spots.

      For further assistance, don’t hesitate to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 1 out of 5 stars

    Nope for me.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work whatsoever. Even after charging overnight would not go past the first welcome screen, contacfing support was useless, received bno response so i cant even get a refund.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi, user375323! Thanks for your feedback. We're sorry to hear your Nest Wifi Pro isn't working and that your experience with our support team is less than ideal. We'd love to help and we want to know more about what's happening with your Nest Wifi Pro. We suggest contacting our support team again so we can assist you and check on your device. We might need to perform some troubleshooting steps that may help resolve your concern.

      We hope you will give us a chance to provide you with a better experience with our support team. Reach out to us here anytime: https://support.google.com/googlenest/gethelp Nest