Customer Ratings & Reviews

Using the Google Home app is convenient enough, they work well when working properly but frequent drops after a couple weeks I can’t seem to figure out why and my old system doesn’t do it. I had a 3 mesh setup of Samsung Connect Home Pros before and the wifi speeds were terrible but the connection was solid and barely ever completely stopped working like these have been doing. Getting them to connect properly, even after looking up videos still took over an hour. Not to tout my own knowledge but I’ve worked in the tech industry for over a decade so I’m pretty versed in setting up networking equipment, and while the steps are simple…just getting them to actually find and complete setup was just annoying. Had to continually reboot and kept them right next to each other still had trouble connecting the mesh initially, it’d find it in the app but unable to setup for seemingly no reason…it finally just worked after numerous reboots. Overall the speeds are good but for the latest and greatest I was expecting the max speeds I can get. If I connect the LAN I have 600Mbps and with the Samsung’s I typically got 150-200Mbps wireless. With these I typically get 400-500Mbps. I’ve tried everything to figure out why the drop from the main router and have no idea. If I don’t have the mesh setup at all I get the full 600Mbps speeds but much shorter range of course. I am fine with those speeds, it’s the every other day disconnections that have become frustrating. Rebooting fixes it but no clue why the main unit cuts out from the connection to the modem. It’s definitely not the modem based on replugging in the Samsung’s for a few days and no issues. The range is good on them, the speeds are fine but certainly not impressive (I did try a doupble priced 2-pack Orbi and they had around 500Mbps speeds off the mesh but no issues disconnecting). I’m tempted to return these but I wanted to like them for the value. I don’t know if it’s defective or if the mesh is really that poor on the distance (each is about 20-25ft from each other) causing the random disconnects, not quite full speeds, and the bad taste from the initial experience I’m not real impressed.

The Google Nest Wi-Fi Pro 6e AX5400 Mesh Router is the perfect mesh Wi-Fi for homes. For the past 5 years I have been using my internet providers router/modem combo and the signal was just not cutting it anymore, since I’ve added several 4K TVs that are all used for streaming. Since installing the Nest Wi-Fi Pro 6e it has been a real eyeopener of just how bad my internet providers router was, immediately I noticed a huge increase in speeds for my Wi-Fi devices. On my old router I was getting about 25-40Mbps over Wi-Fi depending on where I was in my house, with the Nest Wi-Fi Pro 6e AX5400 on the 5g signal I was getting up to 500Mbps and getting 600Mbps when plugged directly into the router to my PC and Xbox. Setup was a breeze in that you download the Google Home app on your phone and hit add new device and just plug router into your modem and follow the steps and boom your good to go. I have ordered the Nest Wi-Fi Pro 6e AX5400 2-pack to give my home better coverage because I still have some weaker signal areas (getting about 100 Mbps now) in my home that I would like to take full advantage of the Nest Wi-Fi Pro 6e AX5400. Do make sure you pair this with a 3.1 Cable modem, so that you get the best possible speeds, because if you get a 3.0 Cable modem you could end up bottle necking your router and not getting the speeds you are paying for. I recommend going with the Arris 3.1 Cable Modems because they work with all the major providers and its easy to set up also. Overall, I highly recommend upgrading to the Google Nest Wi-Fi Pro 6e AX5400 Mesh Router for anyone with a relatively big home to get the best speeds and it’s the best introductory price point for Wi-Fi 6e router, and since its mesh you can just add more of them to get the best possible coverage in home.

Setup was fairly straightforward since I already have things that use the Google Home app. But I was initially frustrated that not all of my devices would connect automatically even though I used the same wifi network name and password -- even contacted customer support for one device. But what do you know -- woke up the next morning to have all of my devices connected, and even one device (Fitbit Aria 2 scale) that stopped connecting to my old router years ago! The only thing I miss from my old router that this router doesn't have are time limits for my kids (but it does have bedtimes). But overall it's definitely an upgrade -- connections are much faster. You just might have to wait for some devices to connect on their own, or move them so the router connects to them better. Hope this helps someone. Happy holidays!

After 3 weeks of use I am very satisfied with the coverage and speed of this equipment. One extender provides full signal in a 2 story 2000 square foot house but is pretty limited around the outside. Speed and latency are pretty consistent even in the furthest points away from an extender. The app works well for set up but is pretty minimal on features otherwise I would give this 5 stars.

Setup was quick. Internet is quick with great coverage.

To start this thing was more expensive than I wanted to spend, but I was so sick of WiFi dead zones in our 2 story house. This solved ALL WiFi issues!! I have solid 5 bars in every corner of our home. And maintain 95% of or internet speed at all times with many devices online at once. Setup was extremely easy and the WiFi is FAST, much faster than my internet connection lol. I would highly recommend if you have a large home and the extra cash.

Setup was simple than the prior. Great that each satellite is a switch miss that they had a built in google speaker but that’s ok. The speed is fantastic can’t speak much of the google home app but not a deal breaker. Great signal strength that works for my 3 story townhouse when the last nest wifi struggle with.

I generally like Google products, and the Nest Wifi Pro is great. The mesh wifi is fantastic throughout my home. Relatively easy to set up and manage via the Home app, and supports many features for managing the wifi for my teens. However, after a year and a half of moderate to heavy use, the main router stopped working. No internet connection, no connection to the satellites. I spent 3.5 hrs on the phone with Google customer support, and never reached a solution. Factory reset and re-setup more times than I care to remember, but still nothing. The final solution was to purchase a new Google Nest Wifi Pro, which was this purchase I am reviewing. The new unit setup easily and worked great immediately. To be fair, Google offered me a $50 credit for the hassle, but that was not nearly enough to cover replacement of a product that should have lasted much longer. SO, works great when it works. I'm hoping my previous purchase was just a dud and that this time will last a while longer...

We were Apple home pod and air port users for years.. the support for both finally lapsed and I required a similar WiFi net for home hub. Google hit a grand slam home run. Very easy to set up! Extremely user friendly.. rarely crashes unless service crashed and all nest enabled devices work like Swiss times piece.. would buy more if needed

The system is easy to setup and use. The coverage is more than what's needed for a 2400 sqft house. The system is customizable, but not to the extent that I've had with previous networks. If easy, fast and ample coverage is what you're looking for then this product should do the job.

After updating my internet service, I decided to update my old google wifi . I am very pleased. It was easy to setup and is definitely faster and the range is better.

Bought this on an open box deal . It looked brand new a L Bought this on an open box deal to use for hardwiring a NVR . The product looked brand new and packaging was still in great shape . Product works great . Easy add to Google home network with their app .

Pros: -Easy Set up and maintenance -Simple Interface and Wifi Sharing -Integrates with other Google products Cons: -upload speed degradation, seems to be a known issue with no resolution -no advanced options

Setup was simple enough, but I did notice it would have trouble booting again after any power outages. It would take about two or three power cycles (unplug and plug in) to finally boot fully. Signal strength and coverage is ok for the price. It's currently placed downstairs in a small townhouse. I have noticed drops in bars on my laptop every so often, but it's bearable. I think there are better options for the money, but the Google ecosystem makes it easy to keep track of and updates are automatic. Great for small homes or apartments, but get a multi pack if you want better performance.

Next Pro WiFi has exceeded my expectations! The setup was straightforward, and the signal strength is fantastic throughout my home. I’ve experienced no drops in connection, and the speed is consistently fast. Highly recommend for anyone looking to upgrade their home network.

After movong into a 2 story condo from a single floor there was buffering with the old equipment and qgter replacing with this it was perfect! Great buy. Its sleek and we have no issues now

My older Google Mesh was inadequate to generate a smooth picture on my new 4K TV, so I upgraded to the Pro 6e system. Installation should be easy, but it wasn't. After failing to connect to the internet several times, I invoked my TotalTech coverage and asked for a Geek Squad installation. The two-man team failed as well, and had to return a second time. They were very courteous and competent; the fault was in the brand new Google equipment, which ultimately they replaced. Now, things are working well, and throughput is much higher than before, although my TV still "stutters" occasionally. Degradation from the Gigabit service I pay for is about 20%--which I consider excellent. Range is extraordinary, enough so that I probably could have replaced my earlier four-unit installation with only two Pro 6e units instead of the three I purchased. I suspect my installation problem was somehow related to replacing one Google system with another (incompatible) Google system, controlled by a Google Home app on my iPhone.

Thank you for offering this great product at an even better price getting it used! The box came a little damaged but the inside looked good. I do wish you could purchase used products and get them shipped to you though.

Works as expected, hardly ever drops the signal or is slow, It is downstairs and the computer i work on is upstairs

These work great! Talk about going the distance! These bad boys help me keep a strong signal from my home to the curb and throughout the backyard! Glad that I chose these over some other brands. No regrets!!