The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,592 reviews
Rated 5 out of 5 stars
Worth the Google
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Finally made the right decision. Been hesitant on buying, and now price has gone up. But totally worth it. We have 2500 sq ft house and with the new placement of these, we can stream better without latency.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been a Google over Apple person for 20 years. I always try the new google products and I am always disappointed. Besides my Samsung phones.
I purchased the Nest Wifi Router and 4 extra pucks/satellites. This system kept crashing, it would randomly disconnect from the internet for 5 or 10 minutes. The wifi connection would have full bars but no internet connection.
When trying to troubleshoot google would blame Verizon and Verizon would blame Nest.
I had 5 tech support visits from Verizon they replaced the Router, removed the router, replaced the ONT, checked all cat6, made me switch my switch.
By the time I couldnt take it anymore I asked google for a refund and they refused saying i just passed the refund window regardless if the trouble shooting started in the window.
I ended up taking all the units put and putting in an ASUS router and statilite. It now works perfect and i have 5 Nest paperweight.
Long story short save the time skip Nest Wifi.
Hello LTan, thanks for being an avid user of Google devices, and for sharing the details of your feedback on the Nest Wifi Pro. And it’s unfortunate to hear of your disappointing experience. We can imagine how much time and effort you’ve put on this, and we’re sorry for the inconvenience this issue has caused you. We care about your experience, and we hope you can consider giving us another chance to help. Please share with us your recent case contact reference so we can continue our investigation, here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Easy setup
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well; good coverage. Set up was easy, including guest network.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve used both it’s predecessors Google WiFi & Nest WiFi. I expected more, understanding WiFi 6 vs non-wiFi 6 devices. In my envoronment, my testing produced a minimal upgrade. Therefore, at $399 considering returning. App & network setup almost identical in it’s positives & it’s limitations on the Google home app. If you’re familiar with this family of products, you’ll feel at home. Lastly, did not love shinny new look.
Hi OJSilk, thanks for sharing your review. We're sorry to learn that your experience with Nest Wifi Pro didn't meet your expectations when it comes to the performance and design of the device. If you're willing to give it another go before you return the device, we recommend that you reach out to our support team so we can better identify the issue and help improve the performance of your Nest Wifi Pro. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Great Router
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This set is a monster. I have set up one in my home and another one in casita works great. Absolutely loving it.
Hello there, Chii! Thank you for sharing your experience with your Nest Wifi Pro. We'd like to know more details about the drop in service you're having so we can help find ways we can improve the performance of the device. Please reach out to our dedicated team of specialists on our Google Help page here: https://support.google.com/googlenest/gethelp
Rated 4 out of 5 stars
Google Mesh Pro Review
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I added the Google Nest Wifi Pro 6e to my existing Nest Wifi network because the configuration of my house was making it hard to get a signal around the house. Adding the single mesh has definitely made a difference. I still get some spotty hit and miss with signal in the room farthest from the modem.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My old router wasn’t compatible with 5k so II needed to replace it and this one was just the ticket to do the job and strong enough for the entire house.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent mesh system. Bought it to replace previous generation (which frankly was not as stable as I had hoped). One benefit of all Google WiFi/Nest devices I have owned is their ability to work with nearly all wifi devices I have at home. Competitor's products (which I have tried and returned) - particularly for WiFi 6 - just don't. And the new one was by far the easiest Nest WiFi product to set up of all the ones I have used.