The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,592 reviews
Rated 5 out of 5 stars
Mr.
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product. Easy to install and set-up. Looks good too!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Going to preface this review…I already have several Nest/Google devices setup in our home via the Google Home app. Setting this thing up was a BREEZE. Individual routers connected seamlessly and the signal on my third floor performs 10x better now! Can actually game online again. So happy with the purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These were okay, they held a constant speed pretty well but the top end speed wasn’t great. I returned and purchased eero 6+ for the exact same price. H give the eero 5 stars. They are faster and just easy to setup.
Hi there, ChrisO. We appreciate your feedback, and we're sorry to hear that your experience with the Nest Wifi Pro has not exceeded your expectations. If you want to give the Nest Wifi Pro another try, or any Google Nest devices, we'd be happy to provide you with services and support for any concerns you may have, here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Google WiFi
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the google wifi ever since they came out but this takes the cake super fast speeds
This reviewer received promo considerations or sweepstakes entry for writing a review.
In short: DO NOT BUY IT. Bought this mesh system in July and after 4 months, I started to experience constant high latency, and random packet loss. Sometimes the ping can be as high as 2000ms (when connecting directly through the ethernet from modem, I get consistent <8ms latency, but if I connect with the router, even directly through ethernet, I got random super high latency). I was not able to even finish a sentence in video calls. Very disappointed with this router. It’s 2023 and a $200+ router is not even as reliable as a $20 cheap one 15 years ago. I took the unit to Best Buy and they refused to give refund or replacement and redirected to Google customer service. Then I talked at least 10 hours back and forth with Google customer support to go through trouble shooting and they still refused to think it’s a defect unit and won’t give me a refund or replacement. In the mean time I bought another router and it worked perfectly fine. Not worth the money, time and effort on this Google router at all.
Hi there, Asdf. We appreciate your review. We sincerely apologize for the frustration and inconvenience you've experienced with the Nest Wifi Pro system. Your feedback is important to us, and we're sorry to hear about the issues you've encountered. It's disheartening to learn about the high latency, packet loss, and connectivity problems you've faced, especially during video calls and we understand the impact on your daily activities. We truly regret any disruption it has caused. To assist you further, we would appreciate an opportunity to investigate your concern. We recommend reaching out to our dedicated team of specialists o n the Google Help page here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Mesh works.
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Extends my WiFi range through my 2 story house. I purchased 2 units.
Great features, performance, and upgrade from olde
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the beat mesh networks I've tested and owned. Much improvement over the Nest Wi-Fi. More stable, better coverage, self-aware allows it to troubleshoot and fix network issues itself. Very happy woth the upgrade and highly recommended.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was easy to install. Internet speed decreased from my original speed. Coverage was more but speed decreased. Overall it was not worth my situation as I wanted to increase internet speed for specific locations like the basement and near the garage.
Hi DGSwa, thank you for sharing your review on Nest Wifi Pro. We're sorry to learn that you're experiencing some slow speeds after using the device. This is not the experience we want you to have. Wi-Fi speed can vary depending on a few things: the type of device you are using, distance between the device and your router or point, the frequency your devices are connected to, and physical barriers like walls in your home. If you've checked all of these things that may affect your internet speed, we recommend that you reach out to our support specialists for additional troubleshooting steps. Please contact us on our Google Help page and let us help you with improving the performance of your Nest Wifi Pro. You can click on the link to our support site here: https://support.google.com/googlenest/gethelp
Rated 4 out of 5 stars
Googles newast?
|
|
Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had the original Google wifi and upgraded to these. Been having dropouts that i never had on my original. Hoping a update will cure this.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love that this item has security and even parental controls for my little ones they spend to much time on the internet that i can set up times for them and it will cut it off for their specific devices which i like, this is also secure and safe, I would recommend taking a look at these if you have an google ecosystem in your house this works great for cameras outside of the house