The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,592 reviews
Rated 1 out of 5 stars
Never would connect to my internet modem.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I gave the Google Pro Router one star because I could never get it connected to my internet modem. I tried several times. I even looked Google for help. I tried those ideas. I finally took them back and got a different router that connected immediately.
Hey there, Jeannie54. It's unfortunate to hear your experience with the Nest Wifi Pro. We can imagine how hard you tried, and we’re sorry for the inconvenience this issue has caused you. If you find yourself wanting to try the Nest Wifi Pro again in the future and have some questions or concerns, you’re more than welcome to contact us here and we’ll gladly help: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
Easy setup, terrible performance.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Setup was quick and easy. Needed to move individual units for optimal connections. Home app said that the three nodes each had a "great connection." Also, individual device connections also showed as "great " Finally the Home app said the network was great in general. With all this greatness, I was surprised to see that file transfers over my internal network had slowed 70+%, as compared to my old Netgear router/AP. Restarted the network in hopes of triggering a firmware update. No improvement. I hope BB takes them back.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dont waste tour money on this product, customer support is non existant. I bought this product in November, setup was ok however the google home app has some issues. Also I registered this product on setup and when I go to the warrenty section it says no product is available. This device has unknown items on my network that cannot be blocked or removed. All you can do is pause them. No way to find out of its the device or the app.
Hello there, Rich. Thanks for posting a review about the Nest Wifi Pro. It's unfortunate to learn about your experience with Nest Wifi Pro and our customer support. We’ve taken note of your feedback as we're always striving to improve our products and services, along with the accessibility and responsiveness to our customers.
Also, the Nest Wifi Pro comes with a 1-year limited warranty. You can find these details in the box, or visit g.co/devicewarranty. And for questions about the features of the device or other details about warranty claims, you can contact us anytime here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Solid
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Solid coverage. Quick and easy setup. So far, so good.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently bought this wifi mesh system for my house and found it to work better than what I previously had. Set-up was extremely easy and the range with just the 2 pack exceeds the 3 pack I was using before.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Work great. Do need them pretty close to each other though. Hopefully they gets sorted with an update.
This review is from Google - Nest Wifi Pro 6e AXE5400 Mesh Router (3-pack) - Multi-Color
I would recommend this to a friend
Rated 2 out of 5 stars
Slower speed that I thought
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
SPeeds are not as fast as my old Orbi mesh. Wanted to keep in google but now not sure if i made the correct choice. It could be my modem as its old and xfinity says i need to lease thier new one
Hey there, johnB. We're sorry to hear you're having slower speeds with the Nest Wifi Pro. There could be a few things impacting this — here’s some suggestions to get your device running optimally:
1. Your device is far from your router: often moving your device closer to your router or point will result in improved speeds. 2. Building materials and other objects may slow your connection: if possible, try to use your device within a clear line of sight to your router or point. 3. Some devices do not support the faster Wi-Fi standards: speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it’s likely it won’t support the latest standards for the fastest speeds.