Customer Ratings & Reviews

It gave me great coverage in my house. The app made setup really, and gave me getter coverage in my house than my provider would have given me.

Setup was quick and painless. My wifi6 devices are super fast now.

Very easy set up and they dramatically improved the speed in the areas of my house that were problematic

Really easy to set up and it provides strong Wi-Fi throughout the house.

Great coverage and speed! Finally have a solid connection in every corner of the house

Great product! Lesser lag and very easy to set-up.

Had 2 and purchased 2 more to cover our new home. Works as described and coverage is great

Upgraded to fiber internet, and these routers upped my speed significantly, and the Google setup/platform is easy to navigate.

I previously had the original Google Mesh WiFi system, which worked well until one point stopped connecting. After some consideration, I decided to “upgrade” to the Nest WiFi Pro — and I truly regret that decision. This has been nothing short of a nightmare. From day one, the Nest WiFi Pro has been unreliable. The points go offline constantly with no warning, and the app often falsely reports that everything is working fine. I ignored the negative reviews and assumed they were isolated cases — big mistake. This system is completely unstable and not worth the hassle. Google customer support has been equally disappointing. They repeatedly walked me through the same generic troubleshooting steps with no real results. Eventually, I escalated the case to a supervisor, who gave me incorrect information and refused to offer a full refund, citing that I purchased the system through Best Buy. I reluctantly accepted a replacement option. I was told to order a new system from the Google Store, and a temporary hold would be placed on my card until I returned the old one. Instead of releasing the hold, they charged my card, and now I’m being told that my only refund options are Payoneer or store credit — seriously, how can a company as large as Google not process a basic refund? To make matters worse, while waiting on the Payoneer link (which still hasn’t come), they sent me another replacement unit — which I’m now also apparently responsible for returning. I still haven’t been refunded for the original replacement, and the new unit is just as unreliable as the first. This whole experience has been frustrating, time-consuming, and costly. Do not waste your money on the Nest WiFi Pro.

Router works so much better that the one that we had (it was not a Google). Wish we had bought months ago.

This is a great product. Covering 3800 square feet and a detached garage with high speed and reliable WiFi

Great product. I use generation 1 at my house and will switch to this grneration soon

I love the design and ease of use, but it didn't work with my Sonos system, or rather, my Sonos didn't work with it. Otherwise I think it is great for a easy, low maintenance setup

Very easy setup and works great much faster than older google nest

It was easy to set up and pair with our other products from google.

Very satisfied with the Goggle Nest Pro Router! Meets all my needs!

Had to give 4 stars due to the crazy setup process. I’ve used Google Mesh routers for years, and recently upgraded to the Nest Pro. I’ve done the setup for these types of routers numerous times, but the Pro setup was crazy. After over 3 hours of trouble shooting, doing exactly what your supposed to, I couldn’t get my 2nd and 3rd router setup. I kept getting a connection error. No matter how many times I wiped the network and started over, or used another one of my mesh routers as the main one to setup, I still had the issue with the 2nd, and 3rd device. I finally found a post the next day where the person said that if you are having connection issues when trying to pair your other devices, to just plug the Ethernet cord into your paired main router, then into the one you are trying to pair, and it will work. I couldn’t believe it, but it worked, and I was up and running within minutes after that. So, if your having issues, just do that and save yourself the headache. In the end, I love the Nest Pro routers, the setup was the no so fun part.

Really good but for big houses tripple version is better.

Great Speed and Range. It’s awesome having everything connected to my Google home.

The set up is so easy. They are consistent and reliable. But I had to upgrade to a 3-pack in order to get decent service at the far end of a 2200 sq ft house! That’s so much less than advertised.