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Customer Ratings & Reviews

Your price for this item is $59.99
The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 685 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-685 of 685 reviews
  • Rated 5 out of 5 stars

    Google routers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the google routers. The only thing is I have a 3 story house and had to have 3 of them to cover the whole house.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No way to hide SSID or block devices from network

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacking in basic software features. Can't hide SSID and cannot set a device to paused unless it is actively connected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    crap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you cant turn off the wifi i know this review dosent make much sense.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible setup experience, flaky, and featureless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a 0 star, but I know it would be too emotional so I'll stick with 1. One of the most ridiculous crappiest products user experiences I've ever witnessed, and I've been around the block a while. Inconsistent speed, 10 minutes to factory reset, almost always errors out during setup and mesh config, its truly astonishing Google ever released these. Staying away for ALL Google Home products.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello AlexandruP, we appreciate you for sharing your review on your Google Wifi and we're sorry to hear that your experience with the device has been disappointing. If you're willing to give Google Wifi another chance, we'd like to redeem ourselves and help you with finding the cause of these issues you're having and provide you with troubleshooting steps that may improve your overall experience. Please reach out to our support team and assist you with your concerns about the product. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 1 out of 5 stars

    Terrible device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a horrible horrible horrible router. You can ONLY access the router using the app on your phone. You CANNOT access the router from the computer. How freaking ridiculous!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Dao017, we appreciate you for posting your review. We're sorry to hear that your experience with your Google Wifi didn't meet your expectations when it comes to controlling the device with the Google Home app. Please know that your feedback here helps us with understanding what our customers' preferences and needs are with the products and services we provide. Rest assured that we'll relay this to the right team. If you need further assistance with your Google Wifi, feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp madebygoogle