Customer Ratings & Reviews

a lot of the negative Amazon reviews almost swayed me NOT to get this camera. But I’m glad I took the chance and bought it because I haven’t really had any of the issues that most of common complaints seem to be. #1 don’t buy this thing expecting to take extremely long 1 +hour long 360 degree videos, it will take forever to render the video on probably ANY computer. #2 battery life. I bought this in the middle of winter, so I’ve only been using it in cold 10f weather and I’ll get 45 minutes out of one battery (not filling non stop, but rather taking all the short clips I could possibly need) I bought extra batteries and bring them with. I mean, how long do people expect these tiny batteries to last in what’s basically a compact COMPUTER that’s doing an amazing amount of video capturing with two lenses and 6 microphones!?!?!? #3 complaints of software/taking to long to edit or produce a video from footage. Again, if you’re taking extremely long 360 degree video footage, you’re going to be sorely disappointed trying to edit and make a usable video. Use this thing for shorter clips and you’ll be happy. That being said, I did have issues with the Quik app not working on my old android phone, the processor simply wasn’t powerful enough. Go pro should be a little more transparent in making sure the consumer understands that your phone needs to be “up to snuff” in order to use this software. That being said, I was long overdue to upgrade my phone, went with an iPhone, and the go pro quik app has worked pretty much flawless for me. Voice commands work great. Even outdoors with wind blowing and my 5” fat bike tires crunching through icy snow, I’m still able to use the voice commands on this camera. Oh yeah, if you don’t want your lenses to get damaged, USE THE PROTECTORS THAT COME WITH IT. That’s a no-brainer. Yet a repeated complaint I read about lenses being scratched. All in all, I love this camera and wish I got it sooner. It adds a whole new dimension when making first person POV video’s for things like mountain biking, or skiing. And if you get it and it’s not what you thought, return it. You have nothing to lose. The pictures I posted you can see my helmet Mount, that’s because I’m not using an extension to move camera away from base,

Purchased this on sale at Best Buy for snowboading trips with my sons since my GoPro Fusion stopped working after just two seasons yet it had exceeded the warranty period. Overall it performed well, and like most reviewers mentioned, the Max's battery life left more to be desired. I also learn the lens could have moisture build up that ruins the takes, so the cameraman needs to keep wiping them under some conditions. But the camera held up even after a few spills without any protective case.

Absolutely breathtaking camera!! The touchscreen is smooth and app is awesome as well! But the only thing is is, you would want to upgrade to the Enduro battery because it eats battery life otherwise.

Took it to metallica concert worked greta other than the life of the battery bug i was prepared and purchased another for back up

Only reason why i gave it a 4 star versus a 5 star is due to its bulkyness. Compared to some others like the insta 360 its very bulky and it gets annoyinging carrying around or mounting it to my bike. Otherwise its amazing video quality is great and sound quality is amazing! Im not sure if it was just mine but the battery life on it was terrible so i had to buy a extra one. Im not sure if its all of them but i know mine was like that. Either way for the price its an amazing camera!

A good upgrade to the GoPro system with the potential of 360 views from the two lenses. Battery life is so so like most GoPro. The focuses pretty quick and the saturation of the colors and the sharpness of the picture are very good. Most of the photos are in the wide range of view. The GoPro system for downloading the photos is pretty seamless. The only issue is it’s response to vocal commands, frequently. It’s a bit erratic, but I don’t think that is particular to just this camera.

The battery dies way too fast. But a spare battery could fix that issue. Just wish you can record more without the battery dying all the time. The lens got scratched very quick, so i recommend people to use a protector cover for it. Other than that, the videos and 360 viewer is pretty clean and high quality.

I love this go pro and i use it for riding on my motorcylce but one thing i dislike the most about it is the battery life. 60 minutes isnt a lot especially on a bike ride so if you do get this, i highly recommend getting more batteries for it

I really liked the 360 camera on this thing especially for hiking the only thing I did not was the battery life for the battery that comes with it but other than that it was great!

Nice camera, awesome videos, the battery is regular

Great camera and excellent video! The playback is super crisp and sharp, surprisingly so. I've recorded using the chest harness and head strap, and each fits comfortably and performs well. At first, though, the harness attachments aren't very intuitive nor while reading the instruction manual, so I had to YouTube how to attach the camera to the chest harness. Some other flaws are the loading of the camera battery. Please read the instruction manual before opening and loading the battery. And to unlock the battery compartment was extremely difficult the first time and not very intuitive. Make sure you read the instruction manual or ask someone who has one (or ask a Best Buy professional, which I did).

One day before a trip to Mexico, I was forced to upgrade from a Hero black 5 to this after I loaned my 5 to someone who loaned it to someone else. I was already in the process of doing research towards making a 360 camera, so this just expedited the purchase. This upgrade was much needed and made capturing moments of the trip better. The ability to show my field of view as well as myself without unnecessary wrist motion is underrated. Being able to change the point of focus during edits is amazing. The only cons I have at the moment is I'm not familiar with the app, so it will take some time to perfect my content. Also, as with every GoPro, you will need another battery.

I bought this for motorcycle purposes. Havent had the chance to use it on any trips yet, but used it around town. It works exactly like it should. Be mindful that 360 will eat the battery up which is a bit disappointing, but buying a second battery is easy enough. Software for editing is a smidge more complicated and havent tried to do to much with it. Overall a great product. Moved to this from a gropro hero 7 silver.

The camera captures great video in 360, but the battery doesn’t last long at default settings. You’ll likely get around 20-30 minutes of recording time. GoPro lacks editing software for use on PC. For this price point that should be included.

Good quality video, low battery life, recommend buying extra battery.

The go pro max battery dies in about 3-4hours.. if your riding that’s not long, but I recommend buying another battery ! Other then that it’s pretty good!

An awesome camera. Battery life is a little bit lacking but that seems to be the case with all Gopro products.

Water resistant as long as door is shut good video but uses up bandwidth for sound. Battery goes fast so either get second battery with dual charger or blue into charging port

Enjoying this camera! Bought this to use on my motorcycle to capture those 360 shots! I’ve been finding other activities to use it in as well such as biking and hiking! Very short battery life while filming in 360 though.

Works great for what I need it for, but the battery doesn't last very long.