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Customer Ratings & Reviews

Model:
CHDHZ-202-XX
SKU:
6458602
Your price for this item is $319.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 535 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the MAX 360 Action Camera's video quality, 360-degree view, ease of use, and waterproof capabilities. They appreciate the stunning footage, smooth video stitching, user-friendly interface, and the ability to capture immersive content without a separate housing. However, some customers have concerns about the battery life, size, bulkiness, and price of the camera.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-2 of 2 reviews
  • Cons mentioned:
    Customer service

    Rated 5 out of 5 stars

    Bad customer representative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad customer representative walked out my order and proceeded to tell me I needed 2 Sd cards for it to record so I didn’t argue I said thanks went to target and bought another well he couldn’t have been more wrong granted yes I should have researched it but it kinda throw me for a curve

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Stay away from Go Pro Max - Horrible support!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called trying to replace the camera while still under warranty but was unable to due to time constraints. Now I am just out of warranty, and they said there is nothing they can do to help me. So I'm left with an unusable camera. It’s incredibly frustrating that there is no interest in helping from the go pro support. By far, some of the most frustrating support team I have dealt with. They have no interest in helping and were unwilling to even discuss the possibility of helping me. If I was calling about a 10 year old item I can understand but it is JUST out of warranty. Completely unbelievable that go pro prefers to lose a customer for life rather than replace a bad camera. If you value after purchase support go pro is the WRONG camera to buy.

    No, I would not recommend this to a friend