Customer Ratings & Reviews

Love love love these GoTrax scooters. Everyone in the family has one

Very good and I enjoy riding it everyday I’d recommend to everyone to buy it right now you won’t regret it.

Its good. It goes 20mph and is super sturdy. but listing as 48 miles max is incorrect. It goes about 30 miles on a charge, the box says 25-35. So this is an incorrect item description by Best Buy

Omg! Im really love this purchase! I give it my daughter for Christmas

Awesome product. I got this for my son for Christmas and he loved it.

I love it. I would recommend to anybody this little scooter is phenomenal

Son loves it, rides scooter to and from school every day.

I liked the suspensions and overall the way it drives. But ranges on the bestbuy is misleading. It gave me about 24 - 25 miles on a full charge.

Honestly terrible build quality awful scooter I don't think Best buy should be carrying any gotrax products

I really love it has so much power, easy and smooth ride

Nice product,48 miles once charged Can ride 3 person .

I got the Gotrax G6 Commute scooter and it came right when expected. However, something in the back wheel was rubbing right out of the box. After talking to Gotrax support multiple times over the course of a week or so, they suggested that I just return it and get a different one. The return process was very easy and now I’m just waiting for the next one to arrive.

Had this less than two months and it stopped running also very hard to get started as you had to put in a sequence code in it to even make it start. this was a very unpleasant experience with this electric scooter.

I'll start with this to explain the contrast between my star rating and title. For someone who is already commuting by scooter, I think this is a 4 star upgrade. For anyone else who is looking at this as a decently priced scooter with good range and power, it has a lot of quirks which drop the effective rating to 3 stars. The GoTrax G6 Commute is an electric scooter whose manual and other sources state has a 25-35 mile range (manual says 28-32 miles). While I have not completed any full battery rides prior to writing this review, based on the amount of riding that I've done and extrapolating based on remaining battery, this scooter should comfortably hit 25 miles for riders around 230lbs + work gear and so I feel confident it will hit 35 miles for other riders. I'm not sure if I agree with the near 50 miles that is listed here. Unboxing is pretty straight forward with only a slight amount of assembly required. The scooter is shipped with the stem folded down and top handle bar assembly disassembled from the stem. You'd need to fold up the stem, make the cable connection to the control model, then insert the top assembly into the stem, line up the holes, and screw in the helpfully loc-tited screws with the provided hex wrench. Also in the box is a valve stem extender for pumping the tires, charger, and instructions. For the most part, assembly and using the scooter is intuitive. This is good because the manual isn't the most explanatory. The scooter has a lot of features, several which are clearly geared towards a commuter. You can set a 3-digit code which must be entered when the wheel is powered up. The digits are selected by toggling the throttle or one of the handlebar brakes. One cycles up while the other goes down. You move through each digit with the power button then double press to enter the code and unlock the wheel. In that state, the wheel makes an on-going beep, not quite an alarm, but perhaps only slightly annoying and audible to people right nearby. The scooter also resists rolling away in that mode by electronically braking the rear wheel. But off, the scooter doesn't lock the wheels and so one could just slowly wheel it away when off. Powered on, you can cycle through 3 modes by pressing the power switch once. Pedestrian (3mph max), D (15.5mph max) and S (20mph max). A double press turns on and off the headlight. A triple switches from mph to kph though it seemed sometimes that it would switch back with just a double. The screen shows speed, distance, icons for the headlight, cruise control (I'll get into this later), and battery. You effectively just get five ticks for battery so commuters should probably do a few rides where you intentionally ride the full battery to really understand how many miles the final two ticks represent. To get moving in any mode, you must kick off and have the scooter moving first. I found the throttle did not always kick in immediately, but usually flicking it a couple times did the trick. The pedestrian mode was almost unbearably slow and for some reason has almost no power on hills. So while it may be ok for flat, if you are somewhere with an incline, just stick with the normal ride mode. Heck, just do that anyway. While you'd think 3mph would be ok for pedestrians, the lack of power means the wheel was tricky to keep moving at even that speed on a flat. I found modulating the throttle in S or D worked just fine for moving at speeds that kept up with others walking while keeping me upright. The base of the scooter was fine for having my size 13s in line. I think a wider base where you could stand with your feet side to side would be nice. Technically you could do that here, just with, at least for me, some amount of my feet hanging off either side. On flats, I could readily get to 20mph. On hills, and I'm talking moderate hills that I regularly ride at 7-10mph on a single speed bike, the scooter at one point dipped as low as 7mph and topped out at 10mph. So effectively no more power than I as I human puts out unassisted. If you have a long hill that's over a mile long, I may worry about overheating. In fact, I got an E9 error about half a mile after that hill, but turning the scooter on and off got it back to normal. When I did that, I noticed something which had been bugging me about the mileage display - it resets back to zero each time the wheel turns on. That kinda sucks because it would be nice if the wheel could track the total miles for a given trip, not just a single session of the wheel being on. Luckily, there's a battery indication so you're not relying on remembering the miles before you turned off the scooter to keep track. This is where the next commuter geared feature comes in, there's a manual code (resettable) based short cable lock on the wheel which you'd use to add a loop through which you can run a typical cable lock. That's because you effectively don't have any other area on the scooter to which a lock could be secured to the body, except perhaps in between the front suspension forks. I guess the suspension could be considered a commuter feature, but that's practically required for long range scooters like this and ones at the weight. It did a decide job soaking up small bumps but the ride can still be bouncing or bumpy over effectively normal road imperfections. In fact, this is where it was made clear to me that while this may be a good "commuter" by comparison to other electric scooters, an electric scooter in general doesn't feel like a good commuter vehicle - at least not ones with issues I'll discuss. The big problem is that above 12-14 mph, this scooter is pretty wobbly and no amount of suspension or steering dampening will help that. The major cause is the tire, it would need to either be of a much larger diameter, like 10-12 inches or wider or both. Wider tires are generally more difficult to steer and the long steering arm of a scooter isn't conducive to making this easier. But absent those things which will help stabilize the scooter (larger diameter wheel means more gyroscopic effect, wider tire just makes for wider contact path and lets it be more stable side to side), riding this requires maintaining constant attention to stay well balanced at speed. An actual commute feature that was a problem here was the cruise control. So, when riding in non pedestrian mode, if you hold the throttle down for about 8-10 seconds, it activates cruise control and the wheel maintains the top speed. I think for regular commuters who ride the scooter on the same route and mostly only use the scooter for that purpose, this would be fine. However, for anyone who might use this for other purposes (it is after all 500W, relatively light, decent range, looks good) that can be problematic because to brake, you really want to disengage cruise control (squeeze the brakes slightly until the sensor detects the brakes are engaged or hitting the throttle again. The thing is, normal behavior is to not do that extra step but to brake when you need it. And that results in the wheel fighting you to stop. Even though you hit the brakes, because you'd squeeze it faster than the wheel disengages, you'd get this surge behavior. Even more annoyingly, this surging still happens when cruise control is not engaged. It's a lot more muted, but it felt at speeds above 12mph or so, if I hit the brakes to slow down a bit, instead of continuing to coast and slow down from where I lift off the brakes, the wheel sometimes would accelerate slightly. I think the cruise control behavior is certainly one that a daily commuter would get used to. But using this scooter for fun or ad hoc rides could lead to exacerbation. The brakes could use some fine tuning, it just doesn't seem to blend as well with the electronic control to stop driving the wheel or coast. It definitely seems like the wheel does some assisting because the coasting doesn't slow down as fast as you'd expect and tapping the brakes at times results in a surge. I had fun riding this and felt the G6 commuter has a lot of promise. I came to this from pretty much using an electric unicycle as my primary vehicle, both commuting and fun, so I have an above average sense of balance, safety, and road awareness that made it easy for me to enjoy this scooter despite it's faults. But that experience also made it easy to identify quirky behavior which limits the audience for this wheel.

Cool scooter. Kid loved it for a week after Christmas. Then the rear tire stopped holding air. Seems it’s a problem others have noted (but that I didn’t see when looking at reviews). Not a straight forward fix. And finding a place that will service it not ways, either. The “support” from GoTrax is non existent. Which shouldn’t be surprising given the incoherent “English” instruction manual. It’s too bad. If you get a good one (like one of the neighbor kids), you’re set. If you get a lemon, it sucks. $$$ and time down the drain.

Overall happy with the scooter i wish that the clip tor folding was metal and not plastic but other than that for the price its exactly as advertised

Let's dive into my experience with the GoTrax G6 Commute electric scooter – a mix of fun and practicality. When the package arrived, I was met with solid packaging that required a bit of patience to unbox. Having a helping hand is a smart move, especially given the scooter's weight. And speaking of weight, at around 65 lbs., it's no featherweight. Portability can be a bit of a challenge, but I can't help but think that a quick-release shoulder strap would be a game-changer. Design-wise, the G6 Commute caught my eye with its sleek appearance. As for build quality, it's on point – sturdy and dependable. However, the heft might deter those looking for easy portability, particularly in crowded places. Performance-wise, it comes with three modes: Walk, Drive, and Sport. Respectively, they offer 3mph, 15mph, and 20mph speeds. The range clocked in around 30 miles on a single charge, aligning well with the manufacturer's claims. On smooth roads, it's a breeze, but steep inclines can slow it down to about 8mph. Charging the battery was straightforward – around 2 hours for the initial charge and approximately 7 hours for a full recharge. For daily commutes, the battery life holds up well, even under varied conditions. Riding experience? The front suspension handles minor bumps impressively, and it's surprisingly stable at higher speeds. Balancing at slower speeds might take some getting used to, but that's par for the course. Now, let's talk features – and boy, does this scooter have some nifty ones. Cruise control is a standout, making those longer rides a breeze. But the real star of the show is the integrated cable lock with a customizable code. No more forgetting keys or carrying around an extra lock – it's a small convenience that adds up. And if that's not enough, there's also an anti-theft system that kicks in with a 3-digit passcode. It's like having a built-in bouncer for your scooter. Regenerative braking isn't part of the package, though. Controls might need a bit of a learning curve, but they become intuitive with practice. Braking is responsive, almost joltingly so, but it gets the job done. Safety features are standard. Folding and unfolding is hassle-free thanks to a single lever. Rolling it when not in use is fine, though carrying it can be a challenge due to its weight. It's worth noting that the folded size is on the larger side. Considering the price, you're getting good value for what the GoTrax G6 Commute offers. GoTrax stands behind it with a 1-year limited warranty. In a nutshell, the GoTrax G6 Commute electric scooter is all about fun. It's best suited for riders aged 16 and up due to its size. If I had to sum it up in one word, it's "entertaining." It's a robust option, providing both an enjoyable commute and an exhilarating ride.

Great for the price would highly recommend. If possible increase the weight limit

Awesome!!! Runs Great!!! One of the Best Purchases I’ve made in awhile!!! I would recommend it to anyone and everyone!!!

It's good quality, super battery, we enjoyed it a lot and I would buy it again