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Customer Ratings & Reviews

$1,299.99

Customer reviews

Rating 4.3 out of 5 stars with 151 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the Z4 PRO Foldable Ebike's speed, ride quality, and battery life. Many appreciate its overall performance and portability due to its easy folding mechanism. However, some customers have noted the bike's weight and noise level, while others feel the range falls short of expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-151 of 151 reviews
  • Rated 1 out of 5 stars

    Dont buy it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not waterproof dont buy it.....................

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Easy Ride, Somewhat Complicated Setup

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Z4 Pro came in a massive box and was a little more than complicated to get put together. I recommend a spare set of hands to help you hold it stable while to put the wheels on, etc. The manual had quite a few mistakes inside and made it more complicated than necessary to get going. The key was a prime example for me. It said to turn it clockwise to run, but it was actually counterclockwise. And then the usage instructions were on totally different pages so getting it turned on required holding the M button. I couldn't get non-pedal assist going quite right, and perhaps it's because I had difficulty with the manual. The pedal assist was easy enough and worked pretty well. The battery didn't quite take 5.5hrs to charge like it said. To that end, it also didn't last 50 miles. I rode it down the road on pedal assist 5 (20mph) and back for about 5 miles. I then parked it and came back the next week to try again and it was dead. So even though the key was turned off it was discharging over the course of a full week. I think it comes with some nice features like the headlight and ability to fold up more compact. Folding is nice, but a little tough at first because you'll be afraid you're going to damage the cables. But it ends up being ok, it's just a bit tight to get moving. My bike made a lot of unnecessary noise when moving. The rotors and brakes were rubbing something awful and there didn't seem to be much of a way to adjust them. You just have to let it rub and carry on until it gets settled in I guess. That was true of both front and back brakes. The tires didn't come inflated, and there was no mention of the PSI in the manual. The sidewall of the tires says max 20. So that's about what I went with. I would maybe recommend a bit less as 20 gives it quite a rigid ride. Having the ability to have pedal assist on hills and inclines is awesome! Makes it a breeze to go for a ride and enjoy yourself. 20mph isn't fast really at all, but if you're not used to it's torque it can get away from you. Once you get used to the adjustments and ride it's a breeze. I do wish the speed controls were a little more intuitive and easy to use overall. The build quality could have been better overall. The brakes rubbing are really annoying. The back wheel just makes all kinds of grinding noise while riding. Hoping it evens out eventually. Seat comfort is just ok. The seat and handlebars are very adjustable in height so that's a plus for people of different heights. I was really excited for this and I think eventually I'll get more used to it and enjoy it a little more. I'll need to tinker with it to see if I can stop the insufferable grinding noise. I think if you're looking for a entry level ebike to take on leisure rides this might be a decent one to go for.

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    First Time Having One Of These, And Had A Ball!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always wanted one of these bikes, especially when I'm out hanging and see someone right past me with one of these! So when I had opportunity to get one, I didn't hesitate! I was extremely excited with the FedEx guy came to my door with the box! He had difficulty finding my house, because I just had to paint it I forgot to put the numbers back on. I guarantee you that if someone else would've gotten this delivery, they would have returned it. So I couldn't wait to open the box, in my first impression was, it's a lot smaller than I thought it would be. So I hurried up and took the bike out of the box so I can get it ready to go outside. I live in the area where they are really small streets of my subdivision, so the neighbors may have been a little bit angry with me testing this bike out. The thing I don't like about the bike, do you have to do a little bit more peddling would've hoped for, but overall, I thought it was well-built. Eventually I had to let my daughter ride it, and now she wants to get one of her own. I would definitely recommend this to someone do you like to be outdoors. I only wish that you didn't have to do hardly any peddling.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Unique scooter for its quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This e-scooter has been a reliable companion for my daily commutes. It efficiently transports me from point A to B with its impressive battery life and easy portability. The only minor issue is that it doesn't handle road bumps too smoothly. Nevertheless, it's a solid choice for convenient transportation

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Beware of product support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bike is great and didnt know that it actually goes up to 28mph with pedal assist. My only issue is that the company that makes these (GoTrax) refuses to do any warranty work since this is a Best buy exclusive product. They told me they will eventually sell this bike on their website but who knows when that will happen. If you want an extra battery or any parts you can find some around the internet just not on their website.

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that the product arrived earlier than expected was a nice touch. As for the scooter's quality, it has truly exceeded my expectations, and I find myself thoroughly pleased and satisfied with my purchase. It has already made a positive impact on my daily activities

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Fantasic scooter for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm delighted with my recent scooter purchase. It's been trouble-free, with a ride as smooth as butter. The affordable price sealed the deal, and the rave reviews were spot on. This scooter has become my go-to for outdoor events, a real lifesaver for my aching feet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I‘m absolutely thrilled with my recent scooter purchase. It's been a hassle-free experience, offering a ride that's incredibly smooth. What sealed the deal for me was the affordability factor. I did my research, and the rave reviews were indeed accurate. Now, this scooter is my trusted companion for outdoor events, and it's a blessing for someone like me dealing with foot discomfort. It's like a breath of fresh air, adding convenience and comfort to my life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portability and performance well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My recent scooter purchase has brought me immense joy. The ride is impressively smooth, and I couldn't be happier with it. The fact that it came at such an affordable price made it an easy decision, and the reviews were indeed accurate. This scooter has quickly become my go-to for outdoor events, saving my feet from the strain and discomfort of walking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Johnny e bike

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice e bike with good quality fat tires and smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Etrak

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been great for first 500 miles. I drive from downtown to west Knox. Does great

    I would recommend this to a friend
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