Customer Ratings & Reviews

the best investment, the battery lasts a long time, the tires are super problem-free, the seat is super comfortable.

Best Mars 2.0 E-Bike to ride in town. Getting a lot great complements on the bike. Sweet bike.

I gave this product one star because I bought it two weeks ago and haven't been able to ride it yet because it came with a bad battery. It's been sitting in my garage collecting dust. I have had to go through the manufacturer in order to get a replacement battery and the process has been irritating to say the least. They make you send them video after video of the failing replacement part until they finally give you a return lable and you have to pay the shipping fee which is around $60. I'm not done with the process either because now I have to wait for the manufacturer to send me a new battery and hope that this one works. All communication is through email and they do not respond on weekends. A new battery is not cheap and you can only purchase it through the manufacturer, btw. Luckily I purchased a two year warranty and I'm already using it without even having ridden the bike yet. My first ebike purchase has been a nightmare. Do your research first, don't just buy one like I did and add stress to your life for no reason. I do NOT recommend this brand. Buy American.

Its what keeps me going to work! The buol6d is great and is actually super solid!

The Mars hey bud, 2.0 is a fantastic bike for beginners and intermediate to advance riders. This is my first bike. I definitely still am satisfied 100% with my purchase. The first one I bought from Best Buy was defective upon assembling. I thought it was something I did wrong but I found out the motor is damaged thank God I talked to online support and got them to refund it because they do have a no refund policy, but I got them to help me out and I got a new bike and it all worked out great I would definitely recommend this bike five out of five

Doesn’t go 28mph app is useless and the keys are only for locking the battery in place. the indicator on the battery isn’t the same as indicator on the screen. It’s up to you to determine which one you’ll go by. Bike was slightly damaged when I received it back brake may need adjusting

This Heybike Mars. 2.0 is trash. Since i got this bike in August the battery doesn't work and best buy on here selling defective products and you cannot return this bike. Its been a headache going back and forth with heybike to get a new battery. This whole experience and this bike trash. I will never buy anything from bestbuy nor heybike. I bought the mars. 1.0 no problems. I spent 1,000 on a piece a trash smh bestbuy most definitely got me. You buy this bike no matter whats wrong with it bestbuy won't help. Its like they're selling the last of the lot which it defective bikes. Shame on you bestbuy for selling this bike and you wont make it right nuts.

The bike worked pretty well and still is after a couple months of bad weather here and there just was frustrating in the beginning because the battery and key was messed up.

This bike quick gets up to 31mph. Fun use it everyday to get back and forth to work hasn’t failed me yet

I love my hey bike and most of all the protection that Best Buy gives me.Hey bike is amazing runs fast and goes thru everything.

Sooooo much fun my whole family enjoyed it and is very fast if you are riding down hills

Very solid but heavy e-bike. Some assembly required but not too bad. Another great purchase experience with Best Buy.

Believe me this is the best bike , I have 3 of them.

Easy to build and very reliable bike battery life good also

Beautiful bike. Owned it for a year. Good battery, well-proportioned shape, and high speed. Low use of spare parts.

I am super happy with this bike! I can now venture 4x my normal range on my mountain bike without braking a sweat! I did a 18 mile ride on pedal assist 2 holding a 13 mph pase and at the end still showed 100% battery remaining. Only thing I recommend is to take your time putting together. I needed to adjust the brakes and fine tune comfort items after putting together.

This is the best bike I like it very much. I feel it very comfortable

Could not be happier with the Haybike. Everything I was looking for in a collapsible e-bike. The family enjoys the bike each time we bring it out. Can’t wait to hit the mountain!

I cant go wrong .i ride this to work it save money for fuel & insurance.

Excellent bike for light grocery runs. The Price to Quality is fair. Lasts a couple days at full speed with no peddling. Extended time to maybe a month at half that with peddling. I bought this bike specifically for the weight capacity.