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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 568 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers appreciate the 40" Class H55 Series LED Full HD Smart Android TV for its excellent picture quality and reasonable price. Many users also find the setup process to be simple and user-friendly. However, some customers have expressed concerns about the durability of the product, with a few reporting issues within a few weeks of use. Additionally, the remote control has been criticized for its slow response and occasional malfunctioning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 568 reviews
  • Rated 5 out of 5 stars

    It's the best tv I've ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like a theater within the audio , the graphics look hardcore while I game on my ps4. Its great. Ultra HD, it's over 9000 of power level rating.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok I guess, but I returned it because the audio vibrated in the speakers at certain volumes. The video was solid. The interface was lacking, but I guess if you are an android person, maybe you like it. It did not have AppleTV+.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback. We're so sorry that your television had audio issues and was moving slow which resulted in you returning the television. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team Hisense

  • Rated 5 out of 5 stars

    Used as Display Monitors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as Described. We bought three to use as display monitors. Fit Perfectly and look Great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied kids

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the kids love it, intended for the playroom perfect for the game consoles!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best budget tv.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget budget tv, one of the stand out feature is the building chromecast, easy cast videos from your Android phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the 2 week return policy was stilll active i would return this TV. I had a different Brand w/Roku that i liked, but i wanted Android as well as the bluetooth this device came with and a real remote. But after about 3 weeks, it randomly stops playing Hulu and bounces back to the main screen. I had a computer connected to ?HDMI 1 and it would just freeze at a blue screen when i try to switch inputs, i had to unplug it to reset it 3 times so far. So, not very happy with this TV, at least not the Android OS. The picture/sound is fine

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Jeff, Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback. We’re so sorry that your television randomly stops playing Hulu and bounces back to the main screen. Please perform a factory reset by going to setting>> device preferences>>reset. If this does not resolve the issue, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team Hisense

  • Rated 5 out of 5 stars

    hisense google tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product but I had to return it for another tv, I didn't actually like the sound, everything else was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is supergirl Spring Break Station is beautiful super good for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must buy Android TV Hisense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Hisense Android TV is the next best thing for streaming shows for free..say goodbye to cable. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV bought it for my kids room. No problems graphics are ok volume is ok. Overall I’m happy about the TV

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK, nothing to write home about.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was right but the model is several years old. I have sound issues from time to time for no explainable reason and it's as if it decides to play tricks on me by changing and doing something different.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback. We're so sorry that you're not pleased with your TV, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. If you need technical support, feel free to give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team Hisense

  • Rated 5 out of 5 stars

    Great TV at a Great price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a smart TV for a spare bedroom and have been very happy with this Hisense TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father saw the TV and loved the picture, so I bought it for them. I am glad that the technician did the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it forks like it should. We mounted it in a outdoor patio area and haven’t used it a whole lot yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in good, and it was shipped faster than i thought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall tv was easy to set up but the picture quality is not that good. It’s fair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time we have purchased this brand and very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV head

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is the right size for my money....and best buy has other selections to choose from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi sense is a good tv but it was very glitchy, not impressed but good for kids room

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy TV purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color distinction and clarity of images varies greatly on the TV i purchased. I am not so unhappy that I will be bringing it back, but I certainly am disappointed in the viewing experience.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your interest in the Hisense 40H5500F and for taking the time to provide us with a feedback. We're so sorry that you've encountered these issue with your TV. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team Hisense

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