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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 304 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, price, and gaming capabilities of the 55" Class U7G Series Quantum 4K ULED Android TV. Many customers rave about the excellent picture quality and brightness, while others appreciate the great value and easy setup. Gamers are particularly pleased with the TV's HDMI 2.1 support and fast response time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 304 reviews
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 4 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV, clear image, perfect brightness , 120 refresh rate

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent for PS5 Gaming!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching a lot of other options, I purchased this TV solely to maximize my PS5 video capabilities and I am extremely happy with it. I am able to play games at 120 fps and the image quality is superb. Even for regular apps like Netflix, the 4K is beyond anything I have seen before. This is highly recommended and just remember to get the correct HDMI cable so you can get full benefit from your next gen consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Gaming

    Rated 5 out of 5 stars

    Best budget gaming tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv for multiple uses, gaming 4k 120hz. Has great brightness for watching tv during the day/

    I would recommend this to a friend
  • Cons mentioned:
    Motion

    Rated 3 out of 5 stars

    Wanted to love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where to start…get a lot of bang for your buck, but tv falls short. I did not use this for gaming as I have a c1 I use for my series X, but the motion is just plain frustrating when it comes to live sports. It’s unbearable to watch. I was going to live with it but recently started noticing judder on streaming content and that’s it…Will be returning. I got this mainly due to all the praise by reviewers but I’m baffled why no one ever watches live sports and comments on that. I feel like that is the ultimate real world test for motion

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Jsox416, thank you for purchasing the Hisense 55U7G and for taking the time to provide us with feedback. We are sorry to hear that you are experiencing judder. You are able to adjust the TV motion by going to Settings > Picture > Advanced Settings > Motion Enhancement > Judder Reduction. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV with great smart functionality! Really highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Quick and easy to set up. Just wish it had a few of the apps i was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Worth It!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv and love gaming on it. Quality, color and speed is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good picture, easy to set up and good price. I would recommend this tv to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Just do it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alot of people are sleeping on this awesome 4k display. The picture quality is so great out of the box,but even better with the right settings applied. I have the c9 65 inch oled and ill be ......it shows just as good. Dont get me wrong c9 all day,but this tv is better than what alot of people think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been working well for me for over a year. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it after calibrating my picture settings. I mainly got it for my Xbox series x. But it is also great for streaming tv/movies and watching sports. I haven’t used it for antenna channels but everything I use it for works great. I upgraded from a tcl series 4.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Movie night every night

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image is literally picture perfect. The colors are so vivid.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV for the PS5 and more!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the picture quality. I purchased mainly for my PlayStation 5. I’m happy with the results and price. The quality of the picture is excellent for the price. The sound is also on point. Way better sound than any other TV I’ve ever owned. Overall I’m happy and impressed with this tv and the price I paid. Best Buy also made it easy to purchase and pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Picture quality, Refresh rate
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent TV - Great with PS5

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 55-inch Hisense U7G 4K ULED TV is an excellent TV. It was easy to setup. The picture is good and the colors are bright and vivid. I did not adjust the picture, because I thought it looked very good with the default “out of the box” settings. Although it is budget friendly, it has many included features that are normally only seen in much higher priced TV’s…Dolby Vision, Dolby Atmos, HDR10, IMAX Enhanced, eARC HDMI, and 120Hz native refresh rate for low lag gaming. I hooked up my PS5 to one of the 2.1 HDMI ports and my 120Hz gaming with Call of Duty was smooth and responsive. There was no lag, hesitation, or screen tearing. The PS5 looks amazing on this TV. I connected a sound bar to the eARC HDMI port and it worked perfectly. The TV was able to transmit Dolby Atmos to the sound bar when I was watching a movie with the installed apps that support Dolby Atmos. It is easy to navigate the menus and install apps. I installed Netflix, Disney+, YouTube, Vudu, Movies Anywhere, Apple TV+, Peacock, Paramount+, Hulu, and Amazon Prime. All apps worked well without issue. The U7G also has Google Voice Assistant and hands-free voice control that work well. No issues with the TV thus far. I am enjoying it. The picture is crisp and vivid. Gaming is fluid and responsive. The Hisense U7G is an excellent, budget-priced TV and I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    A BIG disappointment. Control difficulties.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited when I bought it. I was excited when I connected it. I got excited when I watched my first TV - and I was even excited when I watched my first Disney+ movie on it - but that was it. I soon got into trouble when trying to get the remote to do what I wanted. And now I want to take the TV back to the store because it didn't let me do what I want. It is even more disappointing, because I went to BestBuy specifically asking for the remote - with an intention of trying the TV in the store. But the dude refused and said that there is a 2 week return policy. He said they didn't have the remotes to try. That's a big red flag. So he made me buy it on the spot without trying it. If I knew what I was getting into - I wouldn't buy it. I swear i wouldn't even touch any Hisense TV. They all have the same remote. The way this TV operates is extremely complicated and it didn't work properly. I have this TV for just 2 days so far - so I can't speak of experience with it very much - but the way it navigates across menus and even within Disney+ is absolutely unacceptable. It is not the hardware that I am complaining about - but the software. For example - if I play a Disney+ video - I cannot adjust picture, because the playback stops. If I play a video that has season 1 and 20 episodes and each has 2 minutes (My baby watches these) - then navigating around that playback is almost impossible. I cannot STOP the video and go to main playback menu! This is crazy! It is hard to explain, but imagine she's watching part 3 and calls to playback the part 1 again - she likes that one "humpty dumpty". So you have to stop, go to a different menu and play that previous part. Easy? Hell no. I PAUSE the playback (as I said - You can't stop it) and no key allows you to go to season/episode listing. I push the BACK key, and it does nothing! You can't go BACK! You have to literally click on the HOME button, which takes you to the main smart menu - then back to DISNEY+, which then takes you to exactly the same position you were prior to that - and then you can push the BACK, which somehow puts you in the season/episode list. So this BACK button does not seem to always work the same. This is a nice TV, it has very good picture quality, when signal is good - so streaming and higher quality TV channels are fine. It doesn't handle well TV Channels that are up-scaled or have poor signal. It also has problems with colors on antenna input. But I wouldn't worry about picture much. But that remote operation is terrible. It is not just awkward. It is worse than that. You are going to have problems. Don't buy this TV blind. Go to store and try it yourself. Make sure that it doesn't bother you. Because it is a big thing to pack and give them back. A lot of trouble caused by faulty programming. Their software engineering must be in India or Russia. My 2 stars reflect the excellent image. I deduct the 3 stars, because this thing is unusable. Even if I talk to it - to search for something - it doesn't understand. Try searching for a movie "Rumble". This thing is going to find you Rambo.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Andrew, thank you for purchasing the Hisense 55U7G and for taking the time to provide us with feedback. We are so sorry to hear that you are unsatisfied with the remote and software. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the PS5 . 120hz refresh rate HDMI 2.1 port Couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    nice tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the picture quality and brightness. The sound is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55" y Hisense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television delivered as ordered. Very good picture, good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great gaming tv !!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome. Great for gaming and movies. Simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good picture easy installation easy setup good quality

    I would recommend this to a friend
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