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Customer reviews

Rating 4.4 out of 5 stars with 74 reviews

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88%
would recommend
to a friend

Customers are saying

Customers are positive about the picture quality, price, setup, design, remote control, HDR, upscaling, connectivity, and refresh rate. They appreciate the excellent picture quality and speed, find the TV to be a great value for the price, and mention that it is easy to set up. Customers also love the beautiful design, the inclusion of a real remote, and the improved HDR and upscaling capabilities. Additionally, they appreciate the good connectivity options and the 120hz refresh rate.On the downside, customers are negative about the smart TV features, motion blur, and limited apps. They express dissatisfaction with the limited selection of apps, the presence of mostly unknown apps in the app store, and the limited functionality of the Opera platform. Some customers also experience motion blur, but this can be resolved by turning off the motion enhancement feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 74 reviews
  • Pros mentioned:
    Black levels, Hdr, Picture quality
    Cons mentioned:
    Weight
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great TV if you can accept some shortfalls

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros Near OLED quality for less Very bright screen reduces effects of glare Very thin profile Includes option for professional color calibration profile Metal frame is actual metal giving high quality feel Ample inputs for nearly anyone Colors accuracy is far better than nearly any TV HDR makes challenging scenes better Very good range can produce very dark blacks and white whites Excellent controller has very nice feedback when pressing buttons Large number of adjustments available Extremely loud speakers Smart functions are usually operate quickly Cons Metal backplate prevents devices mounted behind from passing wireless signals Random bright flashes on screen. Frequency increases with HDMI inputs Noticeable backlight uniformity issues in dark scenes. Black scenes appear to have faint clouds Either remote or TV randomly stops responding for several seconds Range of speakers is limited HDMI Arc is unreliable often losing lip sync HDMI Arc volume randomly pops up screen as 10 when volume hasn’t changed HDMI CEC won’t allow other devices to turn it off or on Very heavy for its thickness Very fragile during moving Opera TV OS lacks apps The 65H9D Plus is Hisense’s answer to OLED TV’s where you can get the quality of OLED without the premium price. It uses what Hisense dubs ULED. A combination of techniques are used to achieve very dark blacks and very white whites as well as an overall wide color gamut. Combined with HDR and a very bright screen, a viewer can make scenes punchy and vibrant or as accurate as the creator intended. To start, the 65H9D Plus is a very thin TV. It measures in at just ¾ of an inch in all areas except the bottom where all the connectors are placed. Hisense may market this as more affordable but by appearance you would think otherwise. The frame and back are metal or convincing enough to appear metallic. Taking it out of the box the frame felt colder to the touch like metal but either way, it gives the TV a very premium appearance. The back is most certainly metal which, although giving more of a feeling of getting a great value, comes at the cost of blocking wireless signals. If you are thinking about hiding any streaming or gaming devices behind it, you want to plan otherwise now. Devices mounted behind it controlled wirelessly will work inconsistently and some not at all. Trying out three different devices behind the TV results in warnings of disconnected remotes to random fits where the remote would move long after commanded in random ways. Game controllers would randomly drop out in the middle of gameplay. Of course, this is easily solved by placing devices either on a shelf or on the wall around the TV. Regardless of the actual materials used, one thing you will find is this TV is very heavy for its size and thickness. Although once placed it shouldn’t matter much you will find moving a tedious venture as the instructions are very specific on how you remove the TV from the box and how you move it. Ignore the instructions and you risk damaging your shiny new TV. This is a two-person job to lift. If you had any thoughts of wall mounting be sure do double check the weight rating of your mount as well. The way the TV hangs from a wall mount puts all the weight at the bottom of the bracket. This means it wants to tilt down. Without strong tilt brackets, the weight will cause the TV to simply tilt down even after you lock it in place. Included with the 65H9D Plus is probably one of the more satisfying remotes to use. No fancy touchpads or voice controls but just plain old buttons with a satisfying click. You know distinctly when you press them. The sound produced may not be the most enjoyable but the tactile feedback of the pressing the buttons is very satisfying versus the spongy feeling of most traditional button style remotes. If anything could be improved about the design, it would the addition of a backlight for nighttime use. With this many buttons sometimes, you might find yourself turning on a light to look for more obscure ones. A slight annoyance when using the remote is something in the process will periodically pause. It might be a random lag in the TV of the remote but occasionally, the remote will stop functioning for a few seconds. Thankfully it isn’t very common and pausing a couple of seconds allows whatever is happening to recover. Once you have the TV in place and start to use it the color accuracy will become immediately apparent. Often, color accuracy is left to very expensive TVs and more affordable ones have issues with colors such as red being so bright they appear to bleed and no adjustments can fix them. Thankfully, the 65H9D Plus doesn't have any of these problems. Color accuracy is surprisingly good, even performing as good as more expensive TVs. For those who want more true colors, the theater mode does very good while not creating an overly dark picture like some. Combine this with a newer movie with HDR support and the scenes reveal even more detail. Going even further with local dimming, blacks are nearly as inky black as an OLED where all but the most demanding people would happy saving the money. Such an affordable TV doesn't come without sacrifices. Both the original and replacement unit exhibited the same odd bright flashes at random. There was no pattern to the frequency except it occurred more with HDMI inputs than the built-in apps. Hopefully this is something that can be corrected as a software update. Backlight uniformity is very poor. In scenes where the majority of the screen is black or dark, it will appear as though there are barely visible white clouds throughout. Thankfully it is rare in most scenes as other colors hide the effect. If you wish to use HDMI ARC for sound you may find communication is inconsistent with devices sometimes dropping out. In trying to get HDMI ARC to work, four different HDMI cables were used including two high spec ones. All four cables worked without issues on HDMI ARC on a different setup. Ultimately, the TV would only work with one cable and only after a restart. Even when working sometimes voices would become out of sync with the actor's lips. Sometimes a restart would fix this. Another odd behavior was that while connected for audio using HDMI ARC the TV would randomly display the volume bar at 10 regardless of what the actual sound level was set. Nothing would change and no remotes were touched. The bar would pop up for a few seconds and go away. A quick workaround is to just use an optical digital connection. HDMI also has what is called CEC which allows devices to communicate and turn off and on together. Unfortunately, if you have a streaming device that has a remote with all the functions you want the 65H9D Plus does not accept commands to turn off but rather only wants to be the master. Standby commands from other devices at best trigger the TV to turn off and right back on. These are all issues that can be fixed via firmware updates. Hopefully the issues will be gone once the TV has been available for a while. Sound is decent but nothing inspiring. The built-in speakers are extremely loud. In fact, in most cases, listening becomes uncomfortably loud above 20 and yet the volume goes to 100. While it might be the loudest built in speaker setup in a LED TV, sound quality is just good. Not quite up to par with the screen. It's definitely useable but honestly most people who want better sound immediately connect external speakers anyway. Regarding the Smart TV functions, the information on the TV doesn't say anywhere the box or specs but it uses Opera TV. The interface is a little confusing and leads make it look like there are two app stores and the main one is harder to find. You get support for staples such as Netflix, Amazon, Vudu, and YouTube but no support for Sling, Hulu, Vue, or DirecTV Now. Overall, the app store is filled with mostly unknown apps. If you need other streaming services a separate streaming device would be the way to go. Overall the 65H9D Plus with some minor changes and some quality control issues fixed could be the TV to beat. It is still a very nice unit if you are aware of and accept its shortcomings and quirks it offers a great value if you want to be in the range of high end OLEDs but don't want to spend so much money.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Hdr, Picture quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Hisense H9D Plus rises up!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You heard it here. I am was an owner of an OLED TV from LG (EF9500-UA) and I can tell you that not only that this TV has amazing picture quality but has some very advanced tech at a cheaper price from Hisesnse. The image quality is downright jaw-dropping especially with HDR content with deep black levels all across the screen. I've used a range of content on the TV already and I'm extremely happy with it. Picture Quality and Color: This gorgeous 65' in screen showcase the world in wonderful 4K HDR with hands down one of the best color ranges I've seen on a TV. Actually SDR content on this ULEDTV looks amazing with nice detail but all of that changes when you turn on HDR. Whites are bright white for once and while I did enjoy OLED I simply hated the very low brightness on the 65EF9500, Hisense 65H9D PLUS completely destroy it having a brightness level that is way more acceptable for a TV. This is one of the biggest draws to me. Only HDR 10 is supported no Dolby vision here and frankly, it's not missed. I first had to try gaming so of course, The first game I tried was a beta version of Grand Turismo Sport for PS4 Pro which is a racing game. You have really never seen anything like this once turning on HDR. The sun from the clouds pops out at you with a natural tone, The detail in the cars was nothing but visual eye candy with 4K, The scenery from the dirty to the flowers on the side of the road, The tires...oh the tires from manufacturers was spot on with clean lines. If this is the future of console gaming I'm in! The wide color gamut gives each color its own identity in a way with so many shades of red, blues, and greens in-between. 4K gave detail unlike no other to the point where you can see the reflection of the inside of the car from the driver's helmet. The Hisense H9D plus delivered all this in a way that you can appreciate the see the difference. Other games I tried was Horizon: Zero Dawn, The Last of US remastered: Uncharted: The lost legacy, Ratchet and Clank, both PS4's Infamous games...HDR was the star of the show of these games best on Hisense TV. Horizon was the best of the titles because that game has a lot of colors and detail. I can't wait to try the Xbox One X on this TV. Moves look great as I only have three 4K HDR movies Deadpool, Ghost in a Shell, and Planet Earth II. I used an LG UP970 HDR blue ray player on the Hisense H9D Plus, The fight scene in Deadpool with the burning place on fire the orange from the flames come to life at you and Deadpool outfit looks so good with dirt marks and darken shades of red. Ghost in a Shell is another one with colors inks out of the display. Neo Tokyo pallet of colors clashes with each other. Planet Eart II detail is great, the HDR 4K shots are breathtaking letting night shots take the win. 4K HDR Netflix and 4K Youtube was also good, which is what I mostly use. Chef's Table and Ozark was bright and had natural colors on Netflix. Black Levels: Local Dimming is on the TV and it makes a big difference in the way you view darker content. Local dimming is dimming the parts of the screen that should be dark and keeping bright the parts of the screen that should be bright. Does it work here? Yes. and it works great. In fact it's really close to the OLED TV with black levels and for this price that is a good thing. I've watched Atlanta's "B.A.N." episode and here you can see the black levels ink right though as the episode had a black background with the characters colors showing on-screen. As with all led TVs, this one does have some backlight color bleed on the edges but local dimming cuts the light down. Overall I'm completely satisfied with the black levels and best of all no ghosting or burn in at all on this TV like my old OLED which is annoying! Clear Rate / Motion: If you love it or hate it it's here. The super "soap opera" effect is definitely on this TV and I love using it personally. It gives each scene a very smooth look by adding a fame within another frame. Perfect for sports where you want to see every second of the action on screen. H9D Plus model supports "480hz" Clear Action and it does the job well. Apps / Features / SDR content: This TV have all the apps you are most likely going to use but one and that's Hulu as it seems like the only biggest app missing. Come on Hisense, You have to get Hulu on the Oprea store. I won't fault the TV on this because most likely if you are getting this TV you are going to hook up a device with all your apps on it. The rest of the important ones are here (premium hdr) Netflix, Youtube, Pandora, Amazon Video, and Vudu are here with extra in the app store. SDR looks great with streaming apps and among other games (Sonic Mania colors are beautiful on this TV) so no worries there. TV has most other important features you want like CEC, Mirrorcast, and ARC. The ARC is stuck on Input 2 4K@60hz which is one of the only two ports that supported on the TV. For the life of me I can't understand, Who in their right mind thought this was a good idea? Hopefully, your ARC speaker has a HDMI passthrough or you are out of luck. Hisense wants to be one of the top 3 in the United States and if they continue like this they will be. The TV is amazing and there isn't much else to say, there are some downfalls here and there but the overall point is the picture quality and Hisense 65H9D plus delivers on all fronts in that aspect. If you want a great 4K HDR TV without breaking the bank like I did for OLED get this! I highly recommend this TV for anyone who wants to play HDR games and movies going forward. It has a phenomenal build quality too and doesn't wobble. I'm proud to own this TV for years to come and I can't wait for the future of 4K HDR to expand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    High quality, Low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friends walked in our guest room and got impressed on it crystal clear screen. Hint: update the software to optimize the system and pictures will be improved. Can integrate with Spectrum remote, also work well with AirTV. Cons: do not know what are the two bars on the back of the TV for. No documentation about them in the menu, seems like handles for lifting up the TV, since they are located on the upper left/right corners of the wall/table mount spacing square.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality
    Cons mentioned:
    Remote
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Tough competition in this class range

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hisense 65H9D (65” TV) H9 Series 4K UHD HDR Smart TV First off the Hisense H9 Series 4K UND HDR Smart TV is a very nice TV. The problem is Hisense wants to compete in a higher price bracket and to do that they are up against the three most common brands that have a very strong foothold in the US market. In a very general sense the Series H9 has done a very good job meeting the competition head on. But to unseat the leaders you really have to bring a good game. First off the most important feature any TV can bring is great picture quality. Here the Series H9 is up to having a good fight. Out of the box the colors were mostly spot on. The colors jump right out of the screen but there not oversaturated and skin tones look very good. Blacks and dark scenes look detailed with good contrast. The big draw here though is the HDR (High Dynamic Range) support this TV has. You will only see this on some streaming services and on some Ultra Blue Ray disks. But it can add to the picture quality more than even 4K over standard HD 1080P sets. But every day HDR is becoming available in several price ranges. So it is going to become more common but like any feature you can have, if it not implemented well it is just another checklist item. To get the full impact from HDR you need a lot of light coming from you screen. Higher end TVs do have a higher measure of light where as the Hisense is good but not class leading. Still don’t let that distract much here as this TV has a very nice picture. It does support local dimming but it's not mentioned on the packing. You have to do a bit more research to know its not the cheaper edge lighting that you would find in most LED TV panels. I would say that if you're in the market for a TV do not buy one that does not support HDR as it is going to be available on most new movie titles and it's also coming to older titles. The H9 has excellent picture quality but where it mostly surprised me was in everyday content. It was especially strong in upscaling standard and HD content to 4K. This is no small feat and often overlooked when seeing true 4K material. But honestly most of whats on TV today is barely HD let alone 4K. This is especially true of cable TV. So the fact this TV upscales most content to 4K so well it lets you enjoy the image quality more than other sets more of the time. So we have a fully capable 4K screen, support for the latest HDR standard that has great color accuracy but also is a real joy to watch the type of TV most people will see most of the time, great job Hisense. Ok so I have a very slim bezels that is in a sleek modern design. Great picture quality with most sources but what is missing. Well I don’t think the smart TV features is going to impress much. It does have some of the standard services like Netflix, Amazon and YouTube but other than what already available on the TV is does not appear to offer much more. The app store it has available didn’t have anything new that wasn’t already on the TV. The remote is actually very good and makes accessing the TV features easy. After having used it for a longer time I find the button feel odd with a cheap feeling click on some. Lucky the remote codes are supported by third party remotes. That's not to say it not good enough for everyday use but I think a little more refinement and it would have been a nice addition. It doesn't’ have any learning features so it's only good for the TV and won’t operate any other devices you might have. Finally I have to say this is a very attractive TV. And it seems like the build quality is as good as any of the competition. Strangely the back of the TV really has a very high quality look. Its lined with screws and I can’t quite tell if its all plastic or metal but it looks good. Not something you would normally think about but I think it shows the overall package is very nice. The TV menu system is clean and well laid out. The remote makes it very easy to access features that other TV might make you dig deep in the menus to find but the most common functions are very accessible. Another feature important to many uses is how it looks with sports broadcasts. Watching a live NFL game I was impressed with the TV keeping up with the football in the air. On my larger screen TV when the football is in the air for a long time it can’t keep with the motion of the ball. The H9 was much better, not perfect but unless someone points it out you might not notice any skipped frames. If the H9 had a better implementation for its smart TV I really think it could go head to head with the most common brands. As it is the smart TV features are slim but the good news is there are external smart TV options for 4K that were not available before. They pretty much fix most of the complaints I have with the H9. Finally the TV supports two full high speed HDMI connections and two for older standard HD content. It has both wired and wireless networking and even supports component connections. There are several USB ports available and the TV does support support most common file types for playback. As a final word the sound is pretty good for such a thin TV. The speakers get very loud and with the small bezels the sound seems to come right from the center of the screen. In many installation you could easily get away without adding a receiver or sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great screen, poor software.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great looking TV, 65" LED backlit with HDR support. I do put all my TVs under a test using Spears & Munsil Benchmark disk and this model did perform really good. Nice color range, perfect image sharpness and alignment. Image does seem to be cut maybe 2-3 pixels on the screen borders, other than that - no issues. Backlight is uniform thru all the screen with no hot or dark spots and it's dynamically controlled to achieve deep blacks. TV does have 4 HDMI ports and 2 of these support 4k@60Hz input while 2 others can only do 4k@30Hz, there is no RS-232 port for the integration with the home theater control systems and to the best of my knowledge - there is no way to control this TV over the network connection so if you planning on integration - make sure you have an IR transmitter. Smart TV buyers typically expect not just the great screen but also a great software side of the TV. This TV is running "Opera TV" software which does come with Netflix, Vudu, Amazon, Youtube and a few other apps, but I could not find Hulu or channel-specific apps for it. No Plex either. No Chromecast or AirPlay support, you will pretty much need to budget for some kind of a streaming device like Apple TV, Roku, Chromecast ot Nvidia Shield. Overall: It's a great screen for the money, just not the software.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Picture quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    4K Content is Simply Amazing!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're in the market for a BIG flat screen tv, with all of the latest bells and whistles, this Hisense 65H9D is quite the ULED flat screen. It's packaging is impressive, they spared no expense getting this thing ready for shipment. Delivery across the entire United States, and carrying it up three flights of stairs and there was no damage. When I found how how thin this screen and bezel is, no damage is a big deal. Setup was easy, minus our cable provided universal remote not having many codes for this manufacturer. With a little work around we are able to control tv, cable box and sound bar with one universal remote. This display is incredible, HD content rocks but with 4K content it is simply amazing. Blacks seem pretty black even though it is not an OLED screen. The brilliant colors that this can display is jaw dropping. The smart options that are available are all that you would expect. The apps are easy to use and seamless when using the OEM remote control. I'm still adjusting to the size of this screen, it replaced a 52 inch flat screen. Our teenage girls just love to play Halo on it. It's all around a great television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great value 4K tv!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not familiar with HiSense so I was preparing myself for some type of disappointment but to my surprise I got great things after turning the HiSense H9 plus. This is my biggest tv yet at a 65” which is only 5” bigger than my prior tv and I’m very happy with the upgrade. The H9 plus is so sleek that I think it will be a perfect wall mounted tv. The color of the H9 plus will match any soundbar and room decoration. It has many inputs to compliment any receiver or gaming system. It has 4 hdmi inputs but 1 is limited because it is the ARC which is reserved for your soundbar if you plan on using one. It comes packed with speakers that sounds good so not everyone will need a sound system. Setup was a breeze getting it powered and connected so you can start enjoy watching. The picture is vibrant and that was without any tweaking. You see every detail from being far away or being close to the screen. I looked up the price using different websites and when compared to other brands in this category the H9 is a better value. I hope I get a few years out of it because it only have a 1 year warranty. Things that I did not like are: The legs/stand of the tv. I do not like the way they look but I’m sure I’ll get use to them. The remote is noisy. I hear every click which makes it feel cheap and because of this I will only use it to use Netflix or to work the settings. When I have the tv paused and resume it I hear a high pitch sound. Why does it do that? I checked my connections several times and the sound continues to happen. I will love to hear if anyone has this problem. This HiSense brand is a value brand and will definitely make and leave a good impression on customers like it did to me. It has the 4k, HDR, many inputs, easy to operate and the start up and apps works great because of the quad core. This has minor things that can easily be fixed but all in all it’s a great tv for the price and will be great to entertain guests because of the 4k and vibrant picture. Do not try to set this up yourself because this is really thin so it can easily be damaged if not handled properly.

    I would recommend this to a friend
  • Cons mentioned:
    Weight
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice TV - but price tag seems a bit high

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am replacing an LN52A650 from 2008 with this; that TV at ~$2400 back then was top-of-the-line and this ... isn't. Initial setup was a breeze & the remote is responsive. Full disclosure: I haven't run a color calibration yet, so I can't speak to that. The first move I watched was via an LG UP970 (also via the Tech Insiders Network) and was the Fifth Element in 4K. My receiver is great (not Atmos, but great), so got TrueHD and the TV looked fantastic; the grittiness of the actual film was visible. I use an Arris "Comcompany" HD box & there is a bunch of pixelation on both the HDM1/2 && 3/4 area (where 3 & 4 are 4K 30hz). It could be my distance to the TV being too close, but this artifacting / pixelation didn't noticeably happen on my old 52" TV (word boxes in particular). I'm not much of a Cable watcher, so it isn't really a big deal. Now, to the Pros/Cons/Challenges: Pros: - Firmware update right off the bat - no issues - Embedded Apps & responsiveness - Clarity on "Real" 4K Blu Ray Movies (there's a site to check real or fake 4k movies) Cons: - Legs at the sides, not able to be brought to the middle - had to buy a VESA stand for my table - HEAVY! Beware if you plan on hanging this on a wall - Pixelation with HD box Challenges: - To use a sound bar / receiver - you MUST use an alternative audio out; I used the SPDIF (another cable) out to my Denon Receiver. If you don't, the Apps played through the TV speakers. - PS4 not recognized on HDMI1 or 2 -- had to reconfigure my Logitech remote to HDMI4. - Support: --I had a brain issue and neglected to review how things worked, so I called support - who punted me to the vendor of my receiver - not actually explaining how things worked with their TV && why I should call Denon (which I didn't). It took me a bit, but I followed logic & fixed the problem. - Delivery company sent only 1 person to deliver it, requiring me to assist (not good) -- it's a huge box that NEEDS 2 people to safely move. Overall, not a bad TV - but if this goes for over $1200 ... I may be looking for competition. I am looking at a smaller Hisense TV for the spare bedroom, so I'm not taking these guys out of the running.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Entry-Level 65" 4K TV w/HDR

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Model: Hisense 65H9D Plus 4K UHD HDR Smart TV Setup: Unboxing & setup were very straightforward. We installed the 2 V-shaped, brushed pewter-colored feet so that the 65” panel w/matching pewter-colored bezel could sit atop our TV stand. Then, we transferred all our existing TV plug-ins to the new TV & entered the Wi-Fi password. Initial Impression: Our current living room TV is a top-brand 55” 4K, which we’d planned to move to the master bedroom w/the arrival of this new, larger 65” 4K TV (3,840 x 2,160-pixel resolution). Unfortunately, the overall picture quality of this Hisense is at times not as sharp as the crystal-clear picture of our existing 4K TV. If you’re on a budget & looking to upgrade from a smaller screen size (32-50”), or if you’ve a lower-quality big-screen TV & want to move up to 4K/UHD/HDR resolution/clarity, then this Hisense 65” ULED/HDR would be a good option. But if you’ve already experienced a higher end 4K TV, then you might be disappointed. Picture: The picture quality & clarity changes, depending upon what you’re watching. Some content appears clear & crisp, incl. Full HD cable channels w/HD content, Blu-ray discs, & Netflix streaming. Other content can appear noticeably fuzzy, incl. non-Full HD cable channels, non-HD content on HD channels, & std. DVDs. Even on some HD channels, we witnessed substantial ghosting during fast-motion sports telecasts & DVDs. One of several examples included the telecast of an Ironman triathlon that showed pronounced, even distracting, ghosting during the cycling section of the event. And the same exercise DVDs that appear very clear & focused on our existing 55" 4K TV, appeared fuzzy on this Hisense. The Hisense TV specs indicate a 120Hz panel (actual image refresh rate based on source) w/Motion Rate 480 digital technology (not to be confused w/native refresh rate), which is designed to help reduce blur associated w/fast-moving on-screen objects. Input lag can be noticeable (the amt. of time between when the TV receives the signal & the picture updates). We also noticed fleeting, periodic bright flashes on some telecasts as well as some edge-light spillage near the bottom of the screen’s right-side during some DVD playbacks. There are a ½-dozen pre-formatted picture settings to choose from. The 'Standard' setting is very bright, so bright, in fact, that reds/oranges are distorted, while darker-pigmented characters have distorted, even unnatural skin tones. Yellows lean towards green; magentas slightly red. The 'Sports' setting isn’t much better than the 'Std.' The 'Theater' setting seemed to be the only preset option that didn’t distort color, but this setting also dims the entire picture, making the overall image too dark, even in low-light environs. Unfortunately, we found we needed to change the picture preset every time we changed the content. This quickly became tedious & frustrating. We tried all the available menu tools for tweaking the picture quality, but always returned to the default settings. We were largely unable to improve on the factory default settings, even though the presets still left us w/a picture quality that’s well less than optimum. Not sure if we could achieve better results w/professional calibration, but this wasn’t necessary w/our existing 55” 4K TV. HDR-10: The High Dynamic Range performance w/compatible source equipment & content was disappointing. One wonders if the peak brightness level in the Hisense isn’t high enough (just ~400 nits vs. the min. target of 1,000 nits needed to really see the difference), but the brighter, more vivid colors & contrast we’d anticipated w/bright whites & inky blacks, etc., just didn’t pop. Apps: Hisense has a new, redesigned Smart TV platform. Following a system update, we found 21 built-in apps, incl.: Netflix, YouTube, Amazon, VUDU, FandangoNOW, & Pandora, etc. And there are also hundreds of other apps available for download from the Opera App store, though Opera lacks many of the desired popular apps & streaming services, w/no PlayStation Vue, Sling TV, Spotify, or even Hulu—sad news for those of us who want to cut the cable cord. But, overall, the user interface was easy to navigate. In fact, accessing Netflix was consistently smoother & more reliable via the Hisense smart hub than w/our current TV’s smart hub, which is at times a bit clunky. Connectivity: Includes built-in Ethernet & Wi-Fi (802.11ac) to access streaming media & the app store. 4 HDMI (2.0a) ports for HD cable/satellite boxes, Blu-ray players, etc. 3 USB ports (one 3.0 & two 2.0), Bluetooth 4.0, & a full web browser. Remote: The long black remote (model EN3139H) is about the same size as our current remote, & the layout is pretty std. We do wish it were backlit for low-light environs & nighttime viewing. Speakers: The 2 tiny 15W rear stereo speakers have adequate volume for casual listening, but no discernable bass. This makes almost all audio sound very tinny. Sitcoms & news shows w/lots of dialogue sound fine, but movie soundtracks & other music-oriented content will be disappointing. There are a few sound settings, but they mostly seem to change the volume, not the fullness or fidelity. To enjoy content w/music, you’ll need at least a satellite subwoofer, though it would be better to add a soundbar or full surround sound system. Big Picture: From background reading, it appears that Hisense purchased Sharp America in 2015, gaining access to the co.’s assets, connections, & overall brand for the North/South American mkts. Hisense also apparently has a joint venture w/Hitachi. Both these factors may have contributed to the jump in quality between Hisense’s 2015 & 2016 product lines. Their stated goal is to become the #3 TV in America (they’re already #3 globally), as they compete against Sony, Samsung, LG, Panasonic, & Vizio, etc. Behind the Screen Specs: Or as Highsense puts it: "Words for Nerds": The 65H9D+ incorporates some premium features, incl.: Hisense’s proprietary ULED (Ultra-LED) Enhanced Picture, HDR-10-compatibility (High Dynamic Range w/10-bit color space gamut), Motion Rate 480 technology, Edge-Lit Local Dimming, dbx-TV DSP (Digital Signal Processing) audio technology, UHD upscaling, etc. The H9D+ series offers the same features as the H9D series, but w/a faster motion rate for those who watch sports/fast-action films. Warranty: 1-Yr.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    65inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV arrived on time, in a box that is completely destroyed. I was told they opened the box and checked the tv and it was fine. once it was in the house I realized that no one opened the box because it still has the original packing tape on it

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      If you received your television damaged, you may need to contact the retailer. If you have any questions, please call us at 1-888-935-8880. Hisense

  • Pros mentioned:
    Black levels, Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Was Skeptical about the Hisense Brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a 65 inch LED tv. I wanted 4k HDR and the Real 120hz refresh rate. Dont get fooled by Motion Rates or Clear Motion mumbo jumbo. Most cheaper TVs are 60hz meaning, it refreshes at half the speed as a 120hz display. So sports and fast moving objects blur or look jerky. You don't get this with the 120hz that this TV has. Now coming from Plasma I was skeptical on LED since the refresh rate of our LG is 600hz. But man I was blown away. I'm very happy with the picture quality of this TV. The colors are vibrant and really pop. Blacks are very black and the TV is very bright. Its almost too bright in a dark room lol. My dad has a 60in vizio and the Hisense beats it hands down.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Thank you for taking a chance on us! We hope this TV continues to amaze you, and we look forward to serving you for many years to come! Hisense

  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Ginormous screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a tech savy and got my first 4K back in 2015. I've been looking around for a good deal on a 4K HDR tv for a while now and after reading tons of reviews on Hisense I took a risk and bought this tv last week. The picture is breathtaking. If you don't own a 4K bluray player or an 4K Apple TV you wont get the most off this tv. The colors POP, the screen is massive, it's super thin (a little thick at the bottom but not a deal breaker). HDR brings the best of every picture displayed. There's tons of settings for you to play with and customize your color schemes. The audio, man! It's insane. I have a sound bar and I was so impressed on the sound power coming from this display. It's like being in a movie theater. A must buy if you're shopping for a 4K HDR screen and you have a budget.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Thank you so much for the great compliment! Enjoy your Hisense and let us know if there is anything else we can do for you. Hisense

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    4K is wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this TV on sale and was the top-of-the-line hisense at the time .. I don’t see too much difference with the HDR from this tv and one of my others but the refresh of 480 is very noticible .. it kinda seems unreal when watching 4K content .. Once you get use to the refresh rate of this tv you don’t want to go to the other to watch anything anymore .. The tv has gone through 2 updates without a hitch .. sound quality is not great with the little speakers but I have it set up with a av receiver .. The blacks are so so .. I have it setup in the living room where there is some windows and it’s very brite .. very watchable .. hisense did a great job with this model ..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great Price for 4K TV of this size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hisense 65" $K TV is a great bargain at this price. Very easy to setup and great quality picture. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate
    Cons mentioned:
    Remote

    Rated 4 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality TV. Nice built in apps such as Netflix, YouTube and Vudu, which we use regularly and they come up quickly on the TV. Nice remote control but is not backlit. Really good refresh rate. I have a SONY 55" XBR 850 that I bought two years ago and it is just as nice as the XBR. XBR does have a better remote control, that works better with the Comcast box, but for the price, this TV is a great value!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Lipsync Problem tanks an otherwise great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this TV for 29 days (1 day shy of the return policy for Best Buy Elite members, but 14 days past the return date for schmucks like me). I am fairly tech savvy and the issues I experienced are not user-errors. The good: The TV picture is remarkable. It was my first 4k TV and I was really impressed. The TV operating system/settings/menus were intuitive and just about as easy to follow as you need them to be. The bad: The TV i have suffers from a horrendous lipsync issue. Even the most basic playing over antenna to TV speakers has a lag. It lags worse playing from the on-board apps (netflix). Finally, it lags even worse playing from Chromecast, Apple TV 4k, and Amazon Fire (yes, I tried all three). The problem seems to get worse over time. For instance we switch HDMI inputs and it's OK for a little while, but slowly the lag gets unbearable. (Typing that, I realize how messed up it is that I convinced myself that moving my Chromecast from from HDMI 1 to 2 to 3 to 4 every couple days was acceptable). I also have a AV Receiver. I've tried playing sound over receiver via optical or ARC, but as expected, those did not fix the lag. The best I've been able to do is plug all my devices into the receiver, play from there (no ARC), and the lag is gone (well I think it's gone, buy my wife still claims there is a lag, haha). Only problem with this route is that the CEC functionality is limited when it has to route all through the receiver. I was hoping to run through TV HDMI's and throw the sound to the receiver via optical or ARC, but those don't work. The Bottom line: I should have returned this TV after the first day when I could not set it up like i wanted and then purchase a better set. Who Should buy this TV: It's probably good if you're only watching sports and the sound lag does not ruin that as much or if you want a 65 inch computer monitor, it would probably be good for that too.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Please call us at 1-888-935-8880 so that we can assist you with your television. Hisense

  • Pros mentioned:
    Black levels, Picture quality
    Cons mentioned:
    Remote, Weight
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Respectable

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hisense 65H9D is a beast of a television out of the box. The ship weight showed 84lbs and I think the TV (minus all of the packaging) weighed at least 70lbs alone. My 55" Samsung was much lighter. While I was able to get it unpacked and atop my stand, it took quite an effort and it really is a two person job. First, the build quality and appearance. I really enjoyed that it had a brushed metal bezel. This gives it a very nice high end look and separates it from most of the solid black TVs. The two stands feel solid and look nice. So the entire package looks stylish and of high quality. Second, and most importantly, the picture. The 65H9D has a nice picture, with excellent brights and pretty good contrast. However, even after adjusting all of the settings, I couldn't get the colors to pop like they do on my Samsung. The colors are quite nice and accurate, they just don't wow me. As far as clarity, I found the 65H9D was excellent. The adjustments allow you to fine tune and individualize to your liking. Setup was almost non-existent and a breeze. I did find a lot of the advanced picture settings actually made a noticeable difference unlike on some other TVs. The 65H9D comes pre-loaded with a variety of different apps for streaming like Netflix and YouTube. Through the Opera TV platform, you can add some new apps but I found most to be pretty worthless. There were some noticeable apps missing (HBOGO, Hulu, Starz, etc). I was impressed with the web browsers speed in comparison with my other TVs. However, the cursor was very clunky and slow. In conclusion, the TV is certainly respectable. For a 4K 65" priced at $1,499, it's a pretty good product and I think most will be really pleased with it. However, there are some not insignificant shortfalls to consider. Pros: -Brightness -Accuracy of color -Clarity -Exterior design Cons: -Weight -Picture lacked a vivid 'wow' factor -No way to add certain popular apps -Remote is clunky

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box and hook up was easy and simple instructions to follow. Beautiful pictures and deep colors. Love the TV and the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very clear picture, easy access to online apps with clear instructions for activation using the remote

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been comparing high end model 4K TVs such as Samsung, Sony, LG. I was a little hesitant to purchase the hisense brand. But after doing a lot of research, I have found that this tv has the same features and quality of the name brand TVs that are $3000. I’ve only had this tv for a few weeks but what Ive experienced so far is great and I’m glad I went with this model! I got it on sale for $899. The picture quality and speed are perfect.

    I would recommend this to a friend
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