Pros
Near OLED quality for less
Very bright screen reduces effects of glare
Very thin profile
Includes option for professional color calibration profile
Metal frame is actual metal giving high quality feel
Ample inputs for nearly anyone
Colors accuracy is far better than nearly any TV
HDR makes challenging scenes better
Very good range can produce very dark blacks and white whites
Excellent controller has very nice feedback when pressing buttons
Large number of adjustments available
Extremely loud speakers
Smart functions are usually operate quickly
Cons
Metal backplate prevents devices mounted behind from passing wireless signals
Random bright flashes on screen. Frequency increases with HDMI inputs
Noticeable backlight uniformity issues in dark scenes. Black scenes appear to have faint clouds
Either remote or TV randomly stops responding for several seconds
Range of speakers is limited
HDMI Arc is unreliable often losing lip sync
HDMI Arc volume randomly pops up screen as 10 when volume hasn’t changed
HDMI CEC won’t allow other devices to turn it off or on
Very heavy for its thickness
Very fragile during moving
Opera TV OS lacks apps
The 65H9D Plus is Hisense’s answer to OLED TV’s where you can get the quality of OLED without the premium price. It uses what Hisense dubs ULED. A combination of techniques are used to achieve very dark blacks and very white whites as well as an overall wide color gamut. Combined with HDR and a very bright screen, a viewer can make scenes punchy and vibrant or as accurate as the creator intended.
To start, the 65H9D Plus is a very thin TV. It measures in at just ¾ of an inch in all areas except the bottom where all the connectors are placed. Hisense may market this as more affordable but by appearance you would think otherwise. The frame and back are metal or convincing enough to appear metallic. Taking it out of the box the frame felt colder to the touch like metal but either way, it gives the TV a very premium appearance. The back is most certainly metal which, although giving more of a feeling of getting a great value, comes at the cost of blocking wireless signals. If you are thinking about hiding any streaming or gaming devices behind it, you want to plan otherwise now. Devices mounted behind it controlled wirelessly will work inconsistently and some not at all. Trying out three different devices behind the TV results in warnings of disconnected remotes to random fits where the remote would move long after commanded in random ways. Game controllers would randomly drop out in the middle of gameplay. Of course, this is easily solved by placing devices either on a shelf or on the wall around the TV.
Regardless of the actual materials used, one thing you will find is this TV is very heavy for its size and thickness. Although once placed it shouldn’t matter much you will find moving a tedious venture as the instructions are very specific on how you remove the TV from the box and how you move it. Ignore the instructions and you risk damaging your shiny new TV. This is a two-person job to lift. If you had any thoughts of wall mounting be sure do double check the weight rating of your mount as well. The way the TV hangs from a wall mount puts all the weight at the bottom of the bracket. This means it wants to tilt down. Without strong tilt brackets, the weight will cause the TV to simply tilt down even after you lock it in place.
Included with the 65H9D Plus is probably one of the more satisfying remotes to use. No fancy touchpads or voice controls but just plain old buttons with a satisfying click. You know distinctly when you press them. The sound produced may not be the most enjoyable but the tactile feedback of the pressing the buttons is very satisfying versus the spongy feeling of most traditional button style remotes. If anything could be improved about the design, it would the addition of a backlight for nighttime use. With this many buttons sometimes, you might find yourself turning on a light to look for more obscure ones. A slight annoyance when using the remote is something in the process will periodically pause. It might be a random lag in the TV of the remote but occasionally, the remote will stop functioning for a few seconds. Thankfully it isn’t very common and pausing a couple of seconds allows whatever is happening to recover.
Once you have the TV in place and start to use it the color accuracy will become immediately apparent. Often, color accuracy is left to very expensive TVs and more affordable ones have issues with colors such as red being so bright they appear to bleed and no adjustments can fix them. Thankfully, the 65H9D Plus doesn't have any of these problems. Color accuracy is surprisingly good, even performing as good as more expensive TVs. For those who want more true colors, the theater mode does very good while not creating an overly dark picture like some. Combine this with a newer movie with HDR support and the scenes reveal even more detail. Going even further with local dimming, blacks are nearly as inky black as an OLED where all but the most demanding people would happy saving the money.
Such an affordable TV doesn't come without sacrifices. Both the original and replacement unit exhibited the same odd bright flashes at random. There was no pattern to the frequency except it occurred more with HDMI inputs than the built-in apps. Hopefully this is something that can be corrected as a software update. Backlight uniformity is very poor. In scenes where the majority of the screen is black or dark, it will appear as though there are barely visible white clouds throughout. Thankfully it is rare in most scenes as other colors hide the effect.
If you wish to use HDMI ARC for sound you may find communication is inconsistent with devices sometimes dropping out. In trying to get HDMI ARC to work, four different HDMI cables were used including two high spec ones. All four cables worked without issues on HDMI ARC on a different setup. Ultimately, the TV would only work with one cable and only after a restart. Even when working sometimes voices would become out of sync with the actor's lips. Sometimes a restart would fix this. Another odd behavior was that while connected for audio using HDMI ARC the TV would randomly display the volume bar at 10 regardless of what the actual sound level was set. Nothing would change and no remotes were touched. The bar would pop up for a few seconds and go away. A quick workaround is to just use an optical digital connection. HDMI also has what is called CEC which allows devices to communicate and turn off and on together. Unfortunately, if you have a streaming device that has a remote with all the functions you want the 65H9D Plus does not accept commands to turn off but rather only wants to be the master. Standby commands from other devices at best trigger the TV to turn off and right back on. These are all issues that can be fixed via firmware updates. Hopefully the issues will be gone once the TV has been available for a while.
Sound is decent but nothing inspiring. The built-in speakers are extremely loud. In fact, in most cases, listening becomes uncomfortably loud above 20 and yet the volume goes to 100. While it might be the loudest built in speaker setup in a LED TV, sound quality is just good. Not quite up to par with the screen. It's definitely useable but honestly most people who want better sound immediately connect external speakers anyway.
Regarding the Smart TV functions, the information on the TV doesn't say anywhere the box or specs but it uses Opera TV. The interface is a little confusing and leads make it look like there are two app stores and the main one is harder to find. You get support for staples such as Netflix, Amazon, Vudu, and YouTube but no support for Sling, Hulu, Vue, or DirecTV Now. Overall, the app store is filled with mostly unknown apps. If you need other streaming services a separate streaming device would be the way to go.
Overall the 65H9D Plus with some minor changes and some quality control issues fixed could be the TV to beat. It is still a very nice unit if you are aware of and accept its shortcomings and quirks it offers a great value if you want to be in the range of high end OLEDs but don't want to spend so much money.