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Customer Ratings & Reviews

Your price for this item is $1,709.99
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Customer reviews

Rating 4.6 out of 5 stars with 212 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the superb picture quality, impressive brightness, and excellent value for the price of the 85" Class U8 Series Mini-LED 4K UHD QLED Smart Google TV (2024). Many also highlight the deep black levels and HDR capabilities. However, some users have noted concerns regarding the operating system's performance and the TV's substantial weight. The refresh rate is also praised by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-3 of 3 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Functionality

    Rated 2 out of 5 stars

    Great picture, but to buggy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Super buggy though. Wifi wouldn't stay connected. Would drop hdmi input occasionally. Built in Google TV wasn't usable. Had to buy a Roku stick which stayed connected no problem. Ended up returning.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello James, Thank you for choosing the Hisense 85U8N and for sharing your feedback with us. We’re happy to hear that you enjoyed the picture quality. If you ever consider Hisense again in the future, we’d love the opportunity to deliver the full experience you were hoping for—this time, with everything working as expected from the start. Thanks again, Harley with the Hisense Support Team. Hisense

  • Cons mentioned:
    Functionality

    Rated 2 out of 5 stars

    Keeps turning on by iyself in middle of the night

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed on Saturday and every morning i wake up and come downstairs the tv is on. Looked online and this seems to be an issue for quite a while with Hisense. How is it possible to not have a fix for this issue? People say to try turning off certain settings so we will see how that works but its dumb to not able to use the TV like we should because they can’t fix this issue.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi CaryN, Thank you for choosing the Hisense 85U8N and for sharing your feedback. We are so sorry to hear about your experience. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a two-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 2 out of 5 stars

    Not as good as people make it seem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with power, every time I plugged this tv in my living room it would pop my fuses,and turn power off,so I had to run a extension cord from basement to tv in living room,once I powered it on,I didn’t like it at all, did some calibration from ratings websites but tv still looked whitish,I couldn’t get it to look nothing like the display inside Best Buy,then the menu was confusing as heck,and every time I switched the tv on,it would never be on the same setting I left it on.everything just looks washed out.i don’t know if there’s actually something wrong with panel or this is how they all are.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, Thank you for choosing the Hisense 85U8N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a two-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense