Customer Ratings & Reviews
- Model:
- 85U8N
- |
- SKU:
- 6577020
Customer reviews
Rating 4.6 out of 5 stars with 212 reviews
(212 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers appreciate the superb picture quality, impressive brightness, and excellent value for the price of the 85" Class U8 Series Mini-LED 4K UHD QLED Smart Google TV (2024). Many also highlight the deep black levels and HDR capabilities. However, some users have noted concerns regarding the operating system's performance and the TV's substantial weight. The refresh rate is also praised by some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture qualityCons mentioned:Functionality
Rated 3 out of 5 stars
Arrived with a defect and turns itself on randomly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this TV is fantastic but unfortunately it arrived with a small defect - there is a yellowish stain / spot in the bottom right corner *behind* the screen (see attached pics). This is visible during SDR and HDR content which is disappointing. Also, the TV has a mind of its own and will inexplicably turn on at random times when no one is home or when everyone is asleep at night. I consider myself a pretty tech savvy person - and after an exhaustive amount of research and fiddling with every possible setting - the only temporary fix I could find was all related to the microphone. After manually disabling the TV's far field microphone (a literal switch on the bottom center of the TV) AND disabling google's permission to use the microphone - the TV no longer turns itself on. So - I'm not sure why this fixed the issue but it's not ideal because I had to sacrifice functionality for convenience (ie. now I can't use my voice to control the TV or search for things anymore). This is all to say - I'm less than impressed and will be filing a warranty claim. So if you're searching for a 85" mini-LED TV I would suggest possibly going with a different brand.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for choosing the Hisense 85U8N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a two-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Brightness, Picture qualityCons mentioned:Weight
Rated 3 out of 5 stars
Hisense - 85" Class U8 Series
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this TV just a little over 3 weeks. Watch several movies and sports. The picture is amazing, brightness is off the charts. For this price I don’t think you can buy a better overall picture. But, a few things I don’t like. The operating system is slow and lags quite a bit. I have youtubetv and watched the World Series in 4K and it was laggy and choppy almost as if the internet was slow but I have fast internet. I have since ditched the Google tv and put my Firetv 4K max and no more problems. The sound is decent for a flat screen. It was very heavy to get up on the wall. Overall I would buy again just for the amazing picture quality but would ad an external device over the built in system.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi AlecS, Thank you for choosing the Hisense 85U8N and for sharing your feedback. We're sincerely sorry to hear about your experience with your unit. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a two-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Great for shows and movies. Terrible live sports
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV performs amazing for TV shows and movies. If you enjoy live sports, then avoid. I can't get live sports to look good. My $500 TCL TV performs loads better for live sports. I've tried a ton of different setting configurations and changed recommended settings in developer mode. No luck. Very disappointed as I watch sports 80% of the time. Tried on Google TV and ROKU. Might need to fork out $150+ to see how Apple TV performs.
No, I would not recommend this to a friend - Pros mentioned:Brightness
Rated 3 out of 5 stars
Not worth the money for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good tv, but not worth the money in my opinion. It is very bright, like hurt your eyes at night bright, which can be good or bad depending on your needs and your configuration. I was a little disappointed with the picture quality streaming and through satellite tv. I ended up returning it and going with another brand.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Nice but...
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv itself is nice for the price. Unfortunately delivery was delayed 3 weeks and was a nightmare to recieve proper communication from Best Buy. Also the screen flickers a lot and i will need to return it soon.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Remote killer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is excellent. The remote for the TV is the one that brings it down and it’s got too much of a delayed reaction. The remote causes the TV to freeze up.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Good tv for movie night
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You pay for what you get! Good tv for family movie night and watching hdr only. Other than that it just so so.
I would recommend this to a friendRated 3 out of 5 stars
Tv crap customer service great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Giving this three stars for the TV. Which was garbage. Pretty sure we got a broken TV delivered. But the customer service is amazing and so easy to deal with, such a good experience with the return. I give the customer service 5 stars
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent tv. Bad customer support
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Very bad customer service
I would recommend this to a friend






















