Customer Ratings & Reviews

Bought two Google Home Max devices to replace an aging Bose speaker system. Excellent sound (and volume) but... Pairing the two devices to act as one device was an adventure. IMHO the Google Home Android app lacks the needed control over the "stereo pair". Volume control using the app is hit-or-miss. Although "balance" and "EQ" is always available in the Home app, the "volume" control screen comes and goes. Integration with the one-year free trial of YouTube Red is positively strange. I'd expected to be able to "cast" music to the Google Max stereo pair from my phone, but alas that is not an option. To play music on the Google Max pair it's either pure voice control of music via the nearest Google Home device or you must use Bluetooth pairing with one of the Google Max speakers to play YouTube Red music from the Android app. Streaming via Bluetooth was working OK yesterday but today Bluetooth disconnects repeatedly mid-song after a few seconds of play. Bluetooth music steaming was never an issue with my regular Google Home devices. Time to send everything back? Or wait and hope for a Google Home Max firmware update and/or Google Home app update to fixes everything?

I want to start out with saying I bought two of these speakers to pair for my entertainment system. There were cheaper options, but I like the ability to have google built in. Now here comes the review. The speakers sound great and look great in the way they are setup in my entertainment center. They are Bluetooth capable and their lies the problem. The speakers by themselves play great and have no issues (using Spotify). The issue is when you connect the speakers through audio cable or through bluetooth using you're phone, iPad or TV there is a notable lag in audio. The lag is software and google is aware of the issue according to multiple forums. When connected through bluetooth to your TV and you’re watching a movie the last thing you want to SEE is the words from actors before you HEAR them through the speakers. The sound is wonderful, but this lag is annoying considering 399.99 per unit. Just keep this in mind if buying for entertainment or a DJ or anything that will make a lag in audio a huge deal breaker.

Sounds great. One thing that is irritating is it disconnects from WiFi once in a while and you have to set the system up again. There is no way to play your own music library except through Bluetooth on another device. There should be a way to attach your own music library (maybe on a portable hard drive) and have the unit access it

Great sound and looks good too. Has trouble staying connected to the wifi, an issue that my smaller speakers never have.

The Sound is GREAT. The functionality and support is dumpster-tier. This review concerns using two of these units in a pair. The bluetooth connection from the "main" speaker to the other was choppy and was cutting out constantly. Trying to cast from multiple different music apps on my phone was a nightmare. Nothing works as expected in regards to my own media. Sure, Pandora and some streaming services work alright, but they come with ads for me. If you do some checking around online you'll see that there are some underlying issues with these units that big G has repeatedly said they are working on, but after years none have been fixed. Good luck finding an open dialog with google in regards to these issues too, all the topics related to these problems are LOCKED online. Now the speakers are discontinued, and G is selling NEST instead. I am very let down by the support and function of the unit, because the SOUND is awesome for the short time it works correctly. AVOID if you want reliable casting/bluetooth.

Great value if you can get it on sale $149-$199 Bluetooth needs to be upgraded to 5.

Bluetooth is horrible with pairing two max speakers. Sound is distorted and cracks. Not able to connect to TV or Streaming services due to lip sync doesn’t work and it’s several words behind why watching.

Excellent, thought the sound would be deeper but very easy to set up, add to groups and operated. Down side you need to group together if you have more than one to make sure you can stream to more than one device.

Speakers: Sound: 5/5 Bass: 5/5 Google Assistant: 5/5 AUX input: 0/5 1.2s delay Casting: 0/5 1.5s delay Bluetooth: 1/5 Shows up but has 0.8 delay I have had not input lag what so ever for about 1 month. Then suddenly there was this huge input lag. It is ridiculous that you can find many articles "Google Home Max has input delay and Google knows it" but no one is bothering to fix it. Paying $400 to get input lag? Really? Imagine watching you favorite youtube video and there is a lipsync delay, or pressing next on the song and there is about 2s delay before it actually switches... NOT really something that should happen to a $400 product. The Beats Pill are much better for 1/3 of the price.