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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 12020 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the sound quality, ease of use, and Google Assistant integration of the Home Smart Speaker. Many also highlight the convenient size and positive smart home integration capabilities. However, some users report issues with Bluetooth connectivity and occasional slow response times. The speaker is frequently praised for its value and ease of setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 350 Showing 6,981-7,000 of 12,020 reviews
  • Rated 5 out of 5 stars

    Very cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did research and was torn between this and the Amazon model. Both have good reviews. After careful consideration (both were on sale) I choose this because it fit our household better than the Amazon products. It has exceeded expectations. So much so there are probable future additions in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ease of set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gift to nephew for christmas loves it. easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for shopping list. But still haven’t figured out how to make phone calls

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It is helpful when my wife checks the weather.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Home was easy to set up and is easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried both Alexa and Google before I settled on the Google device. It is great. So much so that I have purchased another one for an entirely different room. I love the quick responses and all of the features, Alexa was too geared for sales on Amazon for me. If you are thinking about this,, I would say give it a try for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Interesting tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some think it's better than Alexa. Still deciding. The control of home or any tv function may take some practice and the tv I think may need to be fully enabled with google capacity and not just a 'smart tv'- my basic - but new- samsung is not able to be controlled - but I think most of the new sonys have it built in i think

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great! Love that it connects to my tv

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Somewhat of an expensive toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good for giving time, trivia, and setting timers. I could really live without it. It will not store future appointments, but I understand it will someday. A number of the features it does have, I really have no use for. For me it is mostly something to amuse me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Better than Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also have an Alexa Dot, and the Google Home seems much smarter, knows more answers to my questions. Only complaint is that when I am in range of my Google Home and I try to ask my phone to look something up by saying "OK Google", the Google Home does it instead, and I do not get the image or information on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of how it works, and so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home integration

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it with nest Phillip and other smart devices

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Interesting Technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this and I’m still trying to get used to it but so far it has been fun.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Need to improve more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, in my opinion, it is an okay product for now. I'm sure as Google adds more functionality to it, the cost maybe justified better. I only use it to play music from my Google Music account. Searching and playing videoa from youtube isn't really that efficient.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    For the Google-enthusiasts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting one of this for a while and imagine my excitement when I found out it was free with the purchase of my washer & dryer. It's constantly improving the search results so it's worth the money. We have fun asking it crazy questions and useful every day questions I would type into Google on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply, Google Home is the best device of its category with no worthy competitors. Though some may be quick to point out Alexa as one, I would ask them if it can make phone calls to a regular phone number. The answer is clearly no; it requires another Alexa to make the call possible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love integration with play music and Chromecast, but it's choices of music when asked to play a type of music for a situation (like New year's music or a dinner party) has been a little hit or miss. Would also like the broadcast feature to be able to be directed to a specific speaker instead of all connected devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ecosystem is not mature enough for a typical user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Home is a promising device, but the inconsistent wake work performance and lack of extensive intuitive commands leaves a lot to be desired. The inability to change the wake-word from Okay Google or Hey Google to something more natural makes interacting with the device seem like you are stuck in some kind of tech demo. It is awkward enough that I find myself not using it when visitors are over. The custom actions I created on initial setup were eventually lost. This was a disappointment. Although the speaker has decent performance, having an audio output jack would have made the product much more useful to people who want to integrate it with a home theater setup. Instead, I have to use a CC Audio to play the music on the stereo that is literally inches away. A build in IR output would make this a much more capable "Smart Home" device as well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google home is very cool. We use it mainly for music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great! Nice item for the house. Good Speaker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Google Home after reading reviews comparing this device to Amazon Echo. Decided on Google home because of the breadth of information provided by the Google search. This is a very good device and can search and answer many web based questions. I purchased this on Black Friday so the price was $99 and well worth that spend.

    I would recommend this to a friend