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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9588 reviews

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  • Value

    Rating 3.8 out of 5 stars

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    Rating 3.8 out of 5 stars

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    Rating 3.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 9,588 reviews
  • Rated 5 out of 5 stars

    Geek squad technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin, our technician was fantastic. He's been in our home three times and each time he's done a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad was very timely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my tv and connected it to all devices. They also gave suggestions for easier streaming. They were polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my app and showed me how to use it. He was very knowledgeable and patient with my limited knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround Sound installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech crew mounted my Recessed Ceiling speakers & inspected my Sub Woofer, then ran a speaker test on my Surround Sound system. They were great !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected my existing TV to my home theater ceilin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not mount the TV just synced the TV to my new home theater seating

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed 85 in TV on high wall, 10 ft high

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted tv on high wall, 10 ft above floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He took his time to explain everything he did so this 'old' lady could understand most of what he said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it to all my devices in no time. Excellent service answer to all your questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and quickly resolved Very professional are recommend as they installed original system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician had my new 75" TV up and running in no time. Wall mount and reconfigured my remote control for all of our components. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Bose 900 sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christian did a great job on installing the inside wall wirings and the Bose sound bar 900.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came out to fix an issue with the sound bar they recently installed, was a quick 5 minute fix, very thankful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cut the cord!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent reconfigured my home entertainment system after the cable box was removed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Best Buy to everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up and fixed all smart lights Wore shoe covers and were informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time , lrofessional, courteous, explained before during and after insteuctions. Will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very talented and efficient guys. Hooked up all the speakers, cable, DVR & stereo equipment. Only issue is the remote is too complicated and "smart" for an old guy like me..............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved all of our problems very quickly and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable, courteous, and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy helped me ser up You Tube TV on my Televisions... i love it and am saving money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! Justin and his Geek Squad crew are professional, knowledge and nothing short of amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the res ue... again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agenf was extremely knowledgeable and helpful.

    I would recommend this to a friend
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