Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9576 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 9,576 reviews
  • Rated 5 out of 5 stars

    Geek Squad Install and Troubleshoot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad very professional. Brought in product. Set up confirmed all working well. Cleaned up. Demoed product and trained me how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Bose 900 sound bar.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christian did a great job on installing the inside wall wirings and the Bose sound bar 900.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV Delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job, very knowledgeable!! Very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cut the cord!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent reconfigured my home entertainment system after the cable box was removed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad was awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician had my new 75" TV up and running in no time. Wall mount and reconfigured my remote control for all of our components. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved all of our problems very quickly and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable, courteous, and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came out to fix an issue with the sound bar they recently installed, was a quick 5 minute fix, very thankful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Best Buy to everyone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up and fixed all smart lights Wore shoe covers and were informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time , lrofessional, courteous, explained before during and after insteuctions. Will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy helped me ser up You Tube TV on my Televisions... i love it and am saving money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the res ue... again.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agenf was extremely knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! Justin and his Geek Squad crew are professional, knowledge and nothing short of amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very talented and efficient guys. Hooked up all the speakers, cable, DVR & stereo equipment. Only issue is the remote is too complicated and "smart" for an old guy like me..............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s cool to be Geek!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that set me up are awesome! They connected my new TV to my surround sound. Now I feel like watching TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad mounted and installed TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices quickly. They did an awesome job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make sure the issue is resolved before they leave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fixed My TV Quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning struck and our TV went out and would not come back on. Corey and Dory found that it was a faulty extension cord. They added a surge protector and a new extension cord and it has worked perfectly since then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely execution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took care of the issue with the volume control in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theater

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was knowledgeable and troubleshoot it everything worked fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lady from

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my computer better .If you pay me money I will give you more

    I would recommend this to a friend
Sponsored