Main Content

Customer Ratings & Reviews

HoMedics - Perfect Steam™ Commercial Garment Steamer - White-Angle_Standard

Customer rating

Rating 3.8 out of 5 stars with 135 reviews

77%
would recommend to a friend

Pros

Cons

Looks like there aren't enough negative mentions yet.

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 135 Reviews
  • Rating: 1 out of 5 stars

    Please DON'T buy this!

    Posted
    LISINFL

    I purchased this item at the end of last year. It worked nicely for about 7 uses. Then it stopped working. The "reset" light came on constantly causing the steamer to automatically stop making steam. I would push the reset button, only to have it work for about 10 seconds. This happened constantly, so I attempted to return it. It was past BestBuy's return period, so I had to contact HoMedics since the product has a 2 year warranty. They told me to ship it to them for a replacement. I paid another $45 to ship it UPS and received a replacement about a month later. The very first time I plugged the new unit in and attempted to use it, the reset button was tripped once again. This new steamer never worked. I contacted the maker again, this time they paid for UPS pick up and said they will send me a new unit. About a month later I received the replacement for the 2nd time and it did the SAME thing!!!! I took the unit to a neighbor's house to make sure there was nothing wrong with my electrical sockets (even though I have never had any issues with any other electrical product I have used in my house) and it still didn't work. After dealing with this for several months now, HoMEdics is finally going to refund my money so that I can buy a different product. I suggest you do the same! Another user on BestBuy.com wrote a review stating he had the same problem! Stay away!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Alternative to Ironing

    Posted
    alyssabsweet

    I'm a college student and live in a very small apartment and ironing for me is a pain (plus, I burn stuff). This steamer was a very good alternative to ironing and it's easy to store. I've had my steamer for almost a year now and have never had trouble out of it. The only thing you need to make sure to do is clean out the water tank when you're not going to be using it. Not only does the tank need to be cleaned, but the unit itself because it will build up hard water. Although it requires this maintenance, it's VERY easy to clean. Also, one thing you need to make sure to check is the reset button on the unit. If you turn it on and it's not working, check the reset button! Overall, I love this product and it's a great alternative to my busy college lifestyle!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    2nd steamer broken, skip this brand.

    Posted
    TestAndReport

    Bought my first steamer 5 years ago. 1.5 years later it started leaking water from inside. Took it apart, and the small heater tank was cracked in half. It was never low on water, but even if it was, this shouldn't happen. Bought my second steamer, exactly the same. This one would now shut off automatically every 40-50 seconds. This became annoying, and so I took it apart to clean. Found a lot of white/green deposits inside the heater. We used a 7 TDS water, which we have no issue with in our tea water heater. Something with this design is messed up. Too bad Best Buy carries only one brand. For one year this will work great, but after that you will get a new one.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor quality steamer

    Posted
    CSHAW0003

    I would not recommend this steamer to anyone. The pole that you hang your clothes on to steam is too short so you have to stay bent over to steam your clothes, the red reset light constantly kicks on only allowing me to steam about 2 minutes, then it keeps the steam from releasing. I find this steamer to be of very poor quality.The area where the water tank is stored is very light plasitic causing the steamer to fall over when not completely full. This steamer worked great for about 2 days and that is about all I got out of and that is why I am returning it today.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Completely worth buying

    Posted
    IH8Wrinkles

    I'd considered buying a steamer for years but never pulled the trigger for fear of it just not working .. at least as well as my iron.... so when I had the opportunity to try this one out at my girlfriend's house and it worked like a charm, I picked one up for myself right away. If you have held off for a similar reason, I can honestly recommend this particular steamer. Family members will be receiving this steamer for Christmas. There's a new mantra in my house .. NO MORE IRONING :-) Hope this helps.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best inexpensive steamer I've tried!!

    Posted
    3bean

    I have tried many versions of inexpensive steamers...ones built into irons and stand alone ones like this. This is by far the best I've tried yet! Ready to go in about a minute. Works great on my husbands suits too! Remember the laws of gravity.....if you hold the hose too low you will get some sputters of water drops with your steam. I keep mine with the garment rack fully extended so the water can always drain back down. I also use it to hold the cord so I don't have to unwind it each time. I simply roll it out of the bathroom closet when needed and am done in a matter of mins! I haven't touched an iron in months (and am not complaining!).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent steamer

    Posted
    luckystrike88

    I have seen and checked reviews of some steamers, and some are just so pricey, I have thought that maybe the most expensive ones may work best, but i am glad i have given it a second thought. I saw this and brought it home, regardless of its reviews- (i just know i can return it anyway if it didnt do the work), took it out of the box and assembly is not complicated at all, i immediately tried it on my garments that have been hanging in my closet for a long time, not being worn because of my laziness to iron, i am so happy i found this. Now my closet looks neat and clean. I will definitely keep it.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not the best product

    Posted
    cparlington
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The steamer heats up quickly, but then the reservoir over heats and the machine shuts off. Causing you to have to repeatedly reset the machine; which requires turning it off, unplugging it, flipping the reset switch, plugging it back in, turning it back on and then waiting for it to produce steam again. It made large projects quite lengthy. We followed the reset procedure until day 4 when it quit allowing us to reset the machine and was just stuck in shut off mode. We were only using the machine for 1 hr max per day.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Steamer!

    Posted
    Happy
    • My Best Buy® MemberMember

    I purchased this steamer for getting wrinkles out of my new drapes (12 panels, 108" length). It worked great! Since I have never used a steamer I practiced on a garment first. The first time using the steamer on my drapes the unit shut off every few minutes, however the next day I didn't have that problem. Could have been due to not enough water in the container. Be aware it does spurt water when getting low & keep the hose ekevated above the base as water may leak out onto your garment or the floor. Be sure to only use mineral water. It rolls great on hard surface flooring.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great product

    Posted
    laurask

    great price, great product. This makes the morning much easier. I have never owned a steam iron but I tried a friends and decided that for about sixty bucks it would be cheaper or the same to buy this then buy a new iron and board. I actually like steaming and I hate ironing and this is much easier and faster. It is also better for your fabrics. I recommend this for someone who has a laundry room or bathroom where they can leave this out and set up. I would not buy this product if I didn't have space to leave it out. It is not difficult to set up but its best to just have it ready. Great product.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Product

    Posted
    DarkMeloch
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really like this product. I am in the military and I need to have a uniform that is wrinkle free. All these years I have been either ironing them or putting them in the dryer. I wish I would've bought this product years ago. It takes the wrinkles right out of your clothes in a matter of seconds. Only downfall is that this product has a safety shut off and it will shut off every 5 min or so. I guess that makes it safe but it gets kind of annoying if you are trying to steam more than one item.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does It's Job

    Posted
    MegLee650
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My husband has to have pressed uniforms everyday for work, so this machine has cut my nightly prep time in half. It is small enough to keep out of the way in our extra bedroom, and sets up easily. It is effective most of the time, however I have found myself going over the same wrinkled area multiple times, when just before I only had to do one or two passes in another area. Overall it is definitely worth the money and saves me a great deal of time when I can't/ don't want to iron.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Can life get any better than this

    Posted
    seraphim

    I bought this steamer through Best Buy last year, and it has made my family's life sooo much easier. No more flat iron, no more burns or ruined clothes. This steamer is soo easy to use. I am so glad I do not have to use a ironing board to lay clothes flat out anymore to try and get wrinkles our(which some wrinkles remain)The steam iron gets them all out in just a minute or two. Sames lots of time and aggrivation. I would not give this steamer up for anything. I reccomend this steam iron, if you want the best ironing tool.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    The product does not work to my expectations.

    Posted
    nreich
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased the product with the hope that I could replace having to take my clothes to the dry cleaners and save some money. That is simply not going to happen, the product does not press my clothes in a manner that I feel professional enough to show up at a business meeting. The shirt sleeves wrinkle very quickly after putting my shirt on. IT does work better on pants but I am still going to return the product.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great item for other than intende use.

    Posted
    chrissr
    • Verified PurchaserVerified Purchase
    • My Best Buy Premier Silver MemberElite Plus Member

    I bought this item on sale and with my rewards, so I only paid about $35.00 for it CA-CHING!! I didn't buy it for clothing though. I needed to remove old wallpaper from my daughters bedroom. It took a while but no damage to the walls like the other options would have done. The not so great was the hose length. If I were steaming clothing i would have to set the unit on a chair or counter (The wheels indicate floor set-up). Still. I love the item.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Broke in the first 10-15 minutes

    Posted
    RunnerJames
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I probably got the one bad one in the lot but the first time I used it I had problems. First, the safety shut-off switch kept shutting down the machine in the middle of use. I pressed the switch to turn it back on and it would shut down again within 30 seconds to 1 minute. After a few times of that happening it just stopped working all together. I returned it to my local Best Buy and they quickly refunded the purchase price.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    There's nothing left to steam!

    Posted
    noiron

    LOVE IT! It is very easy to use once you get some practice. I think I have steamed everything my husband and I own. The water heats up very quickly. I used a hook over the door to get more height (It is not needed but makes it easier). Creases are very easy to make. The steamer does get very hot so watch your fingers. I used it on all materials (some were easier than others) There are no instructions on how to steam your clothes...so keep practicing. So far I am keeping it.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor quality

    Posted
    maestrosteve

    I received it just a few days ago. I turned it on, it worked for about 5 minutes and never worked again. I pressed the reset button thinking that might do something, but the unit wasn't responsive. I'm going to return it. I'm pretty sure it works great for other people when it actually steams, but since I received a defective one, I can't speak highly of their quality control, and won't even try another one.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for fabrics you can't iron!

    Posted
    TeeCee328
    • My Best Buy Premier Silver MemberElite Plus Member

    I have a dress that has a very full bottom half. It takes me about an hour to iron. I used the steamer and it was wrinkle free in 10 minutes! Then I started steaming everything in the house that was wrinkled. Every time the wrinkles came out in minutes. Awesome product. Throwing my iron and iron board away.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Much easier than ironing with great results!

    Posted
    Tenz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    You would not believe the results, it is something you have to see to believe. You can take the most wrinkled item of clothing and like magic you go over the fabric with the wand and the results are amazing. It is much easier than ironing and faster, in many cases with hard to reach areas the results are better than ironing. I recommend this item to everyone I know!

    I would recommend this to a friend