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Customer reviews

Rating 4 out of 5 stars with 190 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are impressed with the Twin Percussion Pro Massager with Heat's ability to provide soothing heat and effective back pain relief, praising its long handle for ease of use and the variety of attachments. However, some customers found the massager to be heavy and bulky, and others noted that it could be quite loud and that its power level might not meet everyone's expectations. The device's performance and longevity were also subjects of some concern among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 190 reviews
  • Rated 4 out of 5 stars

    Fast Recovery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, Very good at deep tissue massages. It's made perfect for you to reach those hard to get at nots by yourself.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    IT'S A PAPERWEIGHT - STAY CLEAR AND AWAY FROM THIS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF I COULD AWARD "ZERO STARS", I WOULD. GARBAGE. STRAIGHT UP TRASH. This thing did NOT even finish the first massage, that is how terrible it is. It worked for all of three minutes, and then stopped working. Now I am stuck with an overglorified paperweight that didn't even massage in the first place! Homedics USED TO make great products. Now? I'd stay clear away from them. What a waste of time and money...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Homedics Hand Held Massager With Optional Heat

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Homedics hand held massager in black is fantastic especially with the added benefit of optional heat! It has just the right amount of vibration without being too rough on sensitive areas like the neck or feet and being able to add heat if needed makes it even better. A must have gadget for sore muscles and relaxation!

    I would recommend this to a friend
  • Pros mentioned:
    Heat
    Cons mentioned:
    Power, Weight

    Rated 4 out of 5 stars

    Works its magic. Requires little of revision.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works best to- tired muscles especially after work. Duration- almost 15-20 mins to start feeling the effect to involved muscle group. Heat ON- transmits better sensation Intensity- depends on your liking, i prefer level 3 Nozzle heads- you have to experiment which works for you, i prefer the round shape Slightly heavy A new design would be better if the power switch is not too low to the handle, it's bound to happen to alter the setting or switch OFF by accident when in use.

    I would recommend this to a friend
  • Pros mentioned:
    Attachments, Handle, Heat
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Heat and Deep Massage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has many settings, heat, and attachments. Gets in deep. Is heavy to hold for long periods. Has a handle and additional grip to guide.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Quieter than the old version, with 1 big drawback

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I loved the power of the old version, him for his knees and me for my lower back. We had one that lasted for close to 10 years, and when the motor finally wore out, we bought another, which also lasted many years. Our biggest complaint about the older version was how loud it was. That problem was solved with this new version, but the one problem - and it's a big one - is that the power button is in a TERRIBLE place on the handle. It's right where you hold it if you're using the front grip, so it gets turned off and on wayyyyy to easily. Other than that, it's a great massager.

    I would recommend this to a friend
  • Pros mentioned:
    Heat
    Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Arrived defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this online and received it quickly, but when I plugged it in, it only made a little buzzing sound and vibrated just a little, and it didn't change no matter what setting it was on. The heat worked, but the massager didn't. I'm assuming this is defective because I had an older version that had a powerful massage. After many years of use it developed a short in the power cord, and only worked intermittently, so sadly I had to toss it. This massager is still really heavy like my old one, but the grip handle isn't as ergonomic, and the plastic bits just seem like they are not as sturdy. Also,I should mention that this item was sent to me in a box with absolutely zero packing material. Just a box sloshing around inside a bigger box, also with no receipt or packing slip. Maybe it got damaged during shipping and that's why it won't work? I have no idea. I just wanted to exchange it for another one, but I need to return it by mail. I didn't see an exchange option for when returning an item by mail, however I was able to print a free shipping return label. So that's the one star.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heat
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    a good purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product as it heats up and seems to help my back muscles but it is heavy and to hold steady you need to use the handle

    I would recommend this to a friend
  • Pros mentioned:
    Handle, Heat

    Rated 4 out of 5 stars

    2 Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought handle would be too long, ended up a plus. The heat is a great benefit and the double head feature works so much better than one. All in all, two thumbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Handle

    Rated 4 out of 5 stars

    Massager

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace my old one. The massage balls are plastic instead of a hard rubber. Handle is nice, comes in handy. Only thing I didn't like is the speeds are adjusted by a button. Only has 2 speeds when the old ones had a sliding speed adjuster.

    I would recommend this to a friend
  • Pros mentioned:
    Attachments
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Does a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really good massager. I like how it has the different knob attachments! It is a bit heavy, but I usually rest it on whatever area I’m massaging (which puts more good pressure on the area) and use the handle to move it around. Overall I’m very happy with my purchase!

    I would recommend this to a friend
  • Cons mentioned:
    Power

    Rated 4 out of 5 stars

    Doesn't have the options my old HoMedic had but ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for my old HoMedics, this one has a hand grip the other didn't but it doesn't seem as powerful

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Felt the difference right away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick the massager up for my back and I have to say it works I felt the difference right away. I use the massager at least 3 times a week. The only draw back it’s a little on the heavy side.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 4 out of 5 stars

    Great for sore backs!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this for my back issues but it has an automatic shut off that seems to stop just when my back is starting to feel better. I do like the heat button. It helps with sore muscles!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only downside is that it is a bit loud. Regardless I am very glad I purchased it. Works very well. The heating option could be more well hot. The massager is wonderful and feels great.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Excellent massager with heat feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HoMedics massager works very well, better than $150+ fancy wireless massager. It delivers constant percussion with 3-step adjustable strength. The heated soft heads are especially effective for relaxing muscle. I purchased this massager due to trust of HoMedics brand, no regression at all.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 3 out of 5 stars

    Shake Rattle and Oohhh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has a very powerful vibration motor. Paired with the heat me and my spouse loved the deep tissue massages it provides. But please take heed to the warning of how long you can use it. It can become painful if used to long. The weight distribution can also be an issue if you have small hands. if HomeMedics made a smaller unit that would be perfect. Great product otherwise.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to help me recover after standing for long hours. It’s kind of loud and can shut off easily if your hand is in the wrong position but it’s reliable and works well.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Okay Massager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The massager is heavy yet powerful on targeted areas. I can barely feel the heat function. My main complaint is how loud this is. Other than that this is pretty nice, strong, and sturdy. The quality of the material is good quality. I only gave this a three star because of how loud it is and I cannot feel the heat function.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device that needs a few tweaks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a really great job freeing up trapped nerves. Location of the button is a little annoying but the device is very effective if you get knots that don’t response to normal massage or heat

    I would recommend this to a friend
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