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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 400 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers enjoy the 8-Sheet Capacity Crosscut Paper Shredder's ability to shred documents and credit cards, its compact size, and ease of use. Many appreciate its performance and find it reasonably priced. While some users note that it can be noisy and occasionally jams, the majority find it to be a worthwhile purchase for home or small office use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 400 reviews
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shredder does the job but is quite noisy. It also takes some effort to feed the paper into the shredder if the paper is thin, i.e., a receipt may need to be folded a number of times to feed into the machine. A thin piece of paper will jam up in the slot without passing thru the sensor that detects paper. Also, the machine stops running before it entirely clears the shredder blades often leaving shredded paper in the blades with no way to clear it.

    I would recommend this to a friend
  • Pros mentioned:
    Shredding capacity, Size

    Rated 5 out of 5 stars

    Shredder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This paper shredder is sleek easy to use compact and very durable. Looks nice in a office setting and does not take up any space. Small enough to hide if needed. Shredders everything it’s promised to do. Very happy with price, shipping and quality. Thank you and feel confidant to purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very fragile

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. In under a year I had to use the Honeywell warranty which is very difficult to obtain. You have to call their customer service warranty line a lot and even then you won't be able to get a hold of anyone. They did eventually return my call a week later. Then I had to call them again because they never emailed me, and I left a voicemail with my email. The whole process took about a month of back and forth. Whatever you do, don't shred full envelopes. It's not a machine you can continuously feed paper into, it needs a break after a handful of shreds. I won't shred more than 2 papers at a time anymore. It does it's job but it's very touchy.

    No, I would not recommend this to a friend
    • Brand response from ProductExpert
      Posted .

      Hi Katie,
      Thank you for your feedback. We apologize for the challenges you’ve faced with both the warranty process and the shredder. We understand how frustrating it can be to experience delays and difficulty reaching customer service, and we’re actively working to improve that. The instruction manual advises against shredding adhesive paper, including envelopes, as they can damage the blades. Like most shredders, it's designed to handle a certain number of sheets at a time to prevent overheating. If you need any further assistance, please contact our Customer Service Dept. at (877) 354-5457 or email [email protected].

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A Good Shredder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product meets my needs - which are not daily and also very basic. It is easy to use and takes up minimal storage room The price was good, it operates efficiently and it was delivered in good time. I feel confident in buying through Best Buy for assurance that the quality and performance will be excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Shredding capacity, Size

    Rated 5 out of 5 stars

    Lightweight paper shredder.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paper shredder is lightweight, easy to use, and makes little noise when in operation. Able to shred more paper than other models I've owned before hitting its heat limit and automatically shutting off. Doesn't take up a lot of space. Designed for personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    small yet effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal for home use due to its small size and capacity. Works well with shredding. Simple and easy to follow instructions. Monitor container when full. FOLLOW CLEARLY WHAT NOT TO SHRED to prevent it from breaking and for it to last long.

    I would recommend this to a friend
  • Pros mentioned:
    Shredding capacity

    Rated 4 out of 5 stars

    Nice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great shredding machine! Gets the job done! Especially with the card slot.

    I would recommend this to a friend
  • Pros mentioned:
    Shredding capacity, Size

    Rated 3 out of 5 stars

    Good little shredder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little shredder for my home office. Compact in size. It does the job it said it would. It was my mistake I wanted one the was cross cut.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Compact

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and compact. Runs very smooth. Very practical for home use.

    I would recommend this to a friend
  • Pros mentioned:
    Shredding capacity, Size

    Rated 5 out of 5 stars

    Small but works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is small and great for home or dorm use. It does do 6 lighter sheets of paper at a time but 1-3 seems to be where it’s most effective. For the price it’s a good little unit

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my elderly mother. It is smaller than most shredders but that also makes it lightweight. She would have trouble lifting a full size shredder so this meets her needs perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Shredding capacity

    Rated 5 out of 5 stars

    Attractive Piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, its light weight and shred very nicely. It's very attracted looking and can be set among other furnishing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    A Charm To Operate!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool running, low-noise, very efficient. Fun to operate, no noise when credit cards inserted

    I would recommend this to a friend
  • Pros mentioned:
    Shredding capacity

    Rated 5 out of 5 stars

    Great little shredder!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for home shredding of bank and tax papers. It’s what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great shredder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great shredder for the price does it’s work easy and convenient to clean. Love the fact I can also shred credit/Debit cards I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. It’s crazy how easy the bin fils up, not that is a bad size or anything.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Size and weight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and weight of the shredder. It isn't too heavy. Haven't tried yet but already love that it doesn't take up a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Shredding capacity
    Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    great shredder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this shredder performs as advertised. it can shred 6 sheets. I shred 2 sheets at a time and have not had issues with it overheating .

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good basic shredder

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it works pretty well. It can be a bit noisy. The hole in the front of the basket doesn't make any sense to me. But other than that it's a good shredder.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great price for a shredder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth and soft cutting paper . Quiet and differeent settings. Recommend for the price its has greater value. Economical and compact and powerful .

    I would recommend this to a friend
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