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Customer Ratings & Reviews

Your price for this item is $237.99
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The comparable value price is $279.00

Customer reviews

Rating 4.4 out of 5 stars with 68 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the 11.6" Chromebook's ease of use, compact size, and affordable price. Many appreciate its lightweight design and satisfactory performance for everyday tasks, along with its long battery life. However, some users experienced issues with the screen, reporting display problems. Overall, the positive feedback on ease of use, size, and value outweighs the negative comments about the screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 68 reviews
  • Rated 4 out of 5 stars

    Solid and dependable Chrome book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used these Chromebooks at work and do a solid job with the web based work we do with good durability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. Just right size. Small and compact.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    “Pretty good, I like it”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my boyfriend, he is really happy with it and thinks it’s great for a personal laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the price that this was purchased for. Best value in town,

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy that this chromebook is light weight. It will be much easier to travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast and easy to get it going!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced another Chromebook and we're just as happy with this one as the first one. So easy to use.....it was a piece of cake to set up at home, too.......

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    This is junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace an identical HP chromebook which died after 2 years. The replacement's screen flashed bright white every time the computer was turned on. After 3 days it flashed white while in use & died. Drove the 30 mile round trip back to Best Buy and got another replacement. DOA, screen said, corrupt or missing operating system Reload. Back to beat Buy for another replacement. Same flashing white screen, & died within 1 hour of use. Took back to Best Buy for a refund. I told the Geek Squad person that HP has gotten a series of bad video chips or something of that nature and they apparently have no testing or quality control before shipping their product. Geek Squad said they would test the returned units to find out what the failure was & email me the results. They never did. I bought a Dell online & it's working fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great chromebook for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features include Touchscreen, nice years of updates, lightweight, and high definition screen for quality screening. Lots of ram for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son for middle school. Very impressed with the product. Works great. Great product for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Fits my needs great. Would buy again and again!

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. Just wish it was a touch screen but it was brought for my mother n law for Christmas because hers stopped coming on

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Exactly as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as needed. Can't go wrong with HP products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Computer for Granddaughter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my granddaughter, Ella. It was easy to set up. She loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop for the price. does basic functions well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mighty Chrome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy..so easy to set up! Love it!! I am happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for the price no issues was for my 6th grade son for school

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Chrome HP 11.5"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good size There is some need for how to use it to make it work for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little chrome book. Does everything I need. Great battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for web browsing, small, compact, enough memory for android apps.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    College gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop . we got it for my step son who is starting colleges.

    I would recommend this to a friend